Charleys Cheesesteaks

  3.7 – 97 reviews  $ • Sandwich shop

No matter the name, we’ve stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.

Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades.

✔️ Dine-in ✔️ Drive-through ✔️ Delivery Charleys Cheesesteaks 40219

Hours

Sunday12–6 PM
Monday
(Labor Day)
11 AM–7 PM
Hours might differ
Tuesday11 AM–7 PM
Wednesday11 AM–7 PM
Thursday11 AM–7 PM
Friday11 AM–7 PM
Saturday11 AM–7 PM

Address and Contact Information

Address: 4801 Outer Loop FC-4, Louisville, KY 40219

Phone: (502) 873-5707

Website:

order.charleys.com

Photo Gallery

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Reviews

Unique The model
The customer service is horrible. They added a machine that takes the orders. The machine transferred over my order incorrectly I asked if she could fix it. She was mad and started saying rude things (in Spanish) then I offered to just pay for another one. She rudely took my money and had an attitude the rest of the time. The men working here are cool but the lady is horrible.
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Brooklyn Vaught
Ordered on tablet in front of worker. Had printed receipt. Had visual proof of it on bank app told me that I had to pay again and refused to give me my meal or my 27 dollars back. Mall police can’t get involved.
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Alisha Millay
Friendly, but rushed. Very opinionated on my friend’s choice of wanting extra teriyaki sauce. Loved the ultimate fries, but the KY bourbon Cheesesteak wasn’t great. I did like the sauce and the fried onions, but the rest just wasn’t that great. This was at the Greater Columbus OH convention center
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SarahAnn Greenwell
Got the wrong food order delivered to me and the delivery was 45 minutes late. Staff from the restaurant and Uber were no help at all. I lost money for food I never got.
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Kyra Beasley
Customer service is horrible. The girls that work in the front always have an attitude when you ask for extra sauce or ask for light ice. Today I got a refund for my tangerine lemonade b/c it didn’t have any flavor and she acted like she couldn’t give me one b/c I had already took a sip out of it. The girl with the black eye is very disrespectful and I don’t think the store deserves an A.
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Gina Hope
Best cheese steak and frys ever. Worth the walk into the Jefferson mall
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LaPorcha Nisbett
Service is horrible. Monday June 20th at 8:13pm. I wanted to place an order. And they told me they were closed. I could only get a drink. I was on a lunch break. Mall doesn’t close til 9pm. There was no one in line. Really didn’t appreciate it. Was craving it all day!!! I enjoy the sandwiches it’s just sad that this was another terrible experience at this location this is just my first time complaining. I understand customer service and this place needs some work.
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Crybaby (Dollface)
I love the food and the main cashier lady, I really wish I knew her name. She’s always so kind and sweet to me, and she always compliments on my makeup and it just makes me get a big smile on my face. (I’m goth, so it means a lot)
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Jeremy Booker
Food was ok. Because of the store being in the mall it was very busy so wait time was a bit. And was missing a item. After waiting so long so just check your items if you go here
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Jen Downs
Horrible, I ordered a fiesta cheesesteak. It was not, it tasted like a regular cheesesteak and I took it up there twice. They said it was seasoned but didn’t look like the picture. Plus barely any meat. Worst service ever. Never will return to this store. Go to Oxmoor Mall instead.
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