Convenience-store chain offering fuel, drinks & food, including pizza, sandwiches & baked goods.
Steve Taz
Have a little over 23 dollars in Casey’s cash, ask person taking my pizza order if I can use my Casey’s cash, she said use it when I pay at counter. Wouldn’t let me use It! Then tryed to get free Item for 24 days of Christmas, could not get it for free like advertised!
Wouldn’t ever go back to this Casey’s AGAIN!
… moreRuba Al Ayed
If I could give zero stars—or even negative stars—I would! The manager I dealt with, Christian, is by far the rudest and most unprofessional person I have ever come across. She has absolutely no customer service skills, no management ability, and no respect for people. The way she spoke and handled the situation was beyond unacceptable.
This store scams lottery customers by selling tickets that have already been drawn. On Sunday 9/14 at 2:14 pm I bought lottery tickets quick pay one of each game and when I checked my tickets later on I found out that one of them which was the lucky day lotto ticket that I bought at 2:14pm, it was a mid day ticket and the sold time was printed on the ticket as 12:09pm. So they have sold me at 2:14pm a ticket that been already printed at 12:09 and drawn at 12:40 pm. Imagine the frustration to find out you’ve been cheated! The entire experience was not just disappointing, but deeply dissatisfying and infuriating because of the manger not being respectful or admitting the mistake(if it was a mistake) on the other hand she was extremely rude, wouldn’t let me explain the situation in the phone on the same day and she hang up on my while I was talking and she did the same this morning.
Shame on her as a person and shame on the business for having such “managers”
No customer deserves to be treated this way or taken advantage of.
… moreKimberly Joy
Nicest employees, always good coffee. Love the pizza slices. Gotta sign up for rewards, the deals are awesome!
… moreKristine Sorensen
I go to Casey’s all the time and the entire staff is very friendly, but I want to particulary shout out Rich for his above and beyond positive attitude and KINDNESS. I had a bizarre issue and he went above and beyond to walk me through solving it. It wasn’t that he just helped me, I see him treat everyone so kindly and patient (coworkers included). Rich is awesome! Also want to shout out another young lady who works during the day and shes super chill and friendly and an asian man in the evening who I only see once in awhile but is so nice too. You all rock!
… moreLouis Fasules
You still cant beat this Casey’s and its convenient for me since I live almost just across the street. Sure its a little crowded at times, maybe a bit hard to turn in from Lake Cook Rd, and you have to often be patient, but that aside, they are friendly, helpful, gas prices are pretty good, and the basic $8 wash is still very reasonable in the day of other expensive car washes.
… moreMauricio Madrid
I was having doubts about gas here, everything 4-5 days I drive 200 miles in my car same travels and distance, driving stile etc. And doing math and having a record of how much gas I spend here and comparing with Sams Club in Addison I realize this service station is inaccurate with the quantity of gallons that I use, bieng a difference of 0.7 to 0.8 gallons every 200 miles. And if this happens to me, it probably happens to all the clients of this stablishment, so I will never again stop here. May not be that much money, but the point is you have to be honest. Same problem with a service station that is 1/4 mile away.
… moreIdeal Deli (International Food)
Terrible customer service. When I tried to fill up my car with gas, I spent 10 minutes going through the process, only to find out that no gas was being pumped. When I went inside to ask for an explanation, they just pointed to a piece of paper taped to the entrance, stating that they were out of regular gas.
When I asked why they didn’t put that notice directly on the pump, a African American guy who introduced himself as Artesian pushed me out the door. This is absolutely outrageous. Instead of apologizing for the inconvenience, they treated me like this.
I hope the manager takes action against this guy before I take legal action against them.
… moreMelanie Nigliazzo
The employees pick up dirty cups that fell on the dirty floor and put them back for customer use!!!!! SO GROSS!!!!!!!!!!!!!
… moreRottstin Darren
I’m a daily customer sometimes multiple times a day. I think this store has a lot of great employees Brittany is an awesome manager always going out of her way to help me or make me something to eat if it’s not available. Cheryl and Joe are 2 of my favorites it’s always nice to have a friendly conversation. Greg is always out there cleaning the parking lot and doing the garbage or the bathrooms he even came and saved me from the car wash that broke down on me. With that all being said there are multiple managers and staff that don’t do there jobs or are not very friendly The people I named above always greet me and the others just shrug us off and act like the issues with there pumps or car wash are my or other customers problems instead of trying to fix it. I’m not sure what the other assistant managers name is but she is never nice and seems to not do much when I come in unlike other staff and other managers there. Alex also is very friendly and helpful. This store would have gotten 5 stars if the other staff was nicer and would help or just explain the issue or issues.
… moreKarlea Griscavage
I would give zero stars if I could! They close at 10 pm and I went in with my daughter at 8:15 pm so she could use the restroom, well the arrogant worker at the front yelled at me and my daughter that the bathrooms were closed for the night. How do you close your restrooms before your actual building? I will NEVER go to this place again for anything.
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