

Chain eatery & bar serving a diverse menu of classic Italian fare in a family-friendly setting.
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Carrabba’s Italian Grill – Plano, TX
Carrabba’s locations in Plano, TX
E. Plano, TX – Order Online – Carrabba’s Italian Grill
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To our pleasant surprise there was happy hour going on and our wonderful bartender Haley was so friendly, super efficient and made us some lovely cocktails.
Then we ordered some appetizers which was so good that we decided to stay for our dinner. The chicken Marsala was very succulent and tasty. We are so glad that we decided to stay and enjoy our evening here. Thank you Haley for your amazing hospitality!
One highlight that really deserves a special mention is the Caesar salad. It was incredibly fresh, with crisp romaine, perfectly seasoned dressing, and just the right amount of crunch from the croutons. Honestly, it’s something everyone should try when they visit just a simple dish done exceptionally well. Calamari is also another great dish to taste.
The atmosphere was warm and inviting and the staff were friendly and attentive making sure we had everything we needed throughout the meal. It felt like a well-balanced mix of casual dining with quality food that leaves you satisfied.
Overall I had a great time at Carrabba’s and would definitely recommend it to anyone looking for flavorful Italian cuisine in a relaxed setting. I’m already looking forward to my next visit this place is definitely my favorite..!!!!!!!
However, my main issue was that I felt uncomfortable with the pickup process. A male employee unexpectedly approached my car to collect payment without any prior call or notification. One moment I was looking down, and the next there was someone standing next to my car window. As a woman, that caught me off guard and felt unsettling.
To be clear, the employee himself was very friendly and professional. This is not a reflection on him personally! It’s about the whole pick up process I experienced that I disagree with. Also, I waited for a bit and noticed he did not approach any of the other customers who pulled up, which added to my discomfort and confusion. I was not even given the opportunity to go into the restaurant or call the restaurant to get my food.
What I’m used to is pulling into a designated curbside area and notifying the restaurant that I’ve arrived, or simply just parking and going in to get my food. That process feels more structured and predictable. Being approached unexpectedly without first checking in felt intrusive.
The food was great and I would return, but I hope the curbside process can be more consistent.
The restaurant easily handled my order for 6 super rare steaks prepared with no oils or seasonings. I was super pleased! The 16 ounce ribeye steaks are incredible!
The service was good and Emma was a very attentive to anything we asked.
Definitely recommend trying if you have not .