A New Hartford tradition since 1985, Carmella’s Cafe brings together Italian comfort food, American favorites, and beloved Utica specialties. Enjoy homemade pasta, four made-from-scratch sauces, and local classics like the area’s best Chicken Riggies and Utica Greens—always made with care and served with hometown hospitality.
Pizza, pasta & an array of common Italian dishes are the draw at this family-friendly standby.
Olivia Saunders
Almost missed out because of the word “cafe” but thankfully looked at the menu and gave it a try! Our server Kelly was awesome and helped make recommendations that did not disappoint.
The amount of food you get with a pasta meal is crazy (didn’t get a picture of the salad or bread because was too busy enjoying it!)
Update March 2026: went back and got more pictures. “Ultimate chocolate cake” was a little disappointing for the price, but the rest was good! Service was not as good as the 1st time…
We will definitely be back when were in Utica next!
… moreSteve O
The fish fry is always very good with fair portions. The pasta dishes here are okay, but sometimes lack flavor.
The appetizers are generally very good and the portions are good as well.
There was no wait as we had reservations.
Parking on a busy night is ‘yikes’.
Our waitress was very kind and attentive. Thanks!
… moreAlex lee
Y’all this place is ROUGH. Prices are crazy for what it is, 20+ dollars for any pasta dish is crazy, especially when I can make my own pasta at home for half the price and have it taste way better. We got a large pizza and the appetizer sampler. The onion rings as shown were disgustingly huge and oil soaked, the cheese ravioli was ok, and I’ve had better pizza at gas stations. One waitress rudely threw the bread on the table while walking by. Beer served in the bottle, not even in a glass. And there’s NO taste in anything, and i honestly don’t know how they manage that! Our waitress was nice but that’s all I can say for this experience. I’ve been here before but it’s never been so bad before I felt the need to make a review. Avoid this place.
… moreJessica Ann
I’m unsure what all the hoopla about this restaurant is. I didn’t want to cook Saturday so I decided to give it a try. I ordered chicken parm for myself ($24) and kids chicken tenders/fries for my child ($8). I easily placed and picked up my order but when I got home I was heavily disappointed!! There was barely any pasta, a spoonful at best, the chicken was very burnt, the sauce was absolutely awful (overly sweet, no traditional herbs or flavor) and I’m certain that was NOT mozzarella cheese it had the distinct tang of a provolone. My daughter’s “chicken tenders” (looked more like random chicken pieces) were also over cooked. I tried eating some of my meal because I hate wasting money, but ultimately I wound up having to cook at home because this food was awful.
… moreKelly Guthrie
Service was great! Server was friendly and attentive. The food was okay. The chicken riggies had giant pieces of green pepper and the sauce had zero spice. Utica greens were great. I had a wedge salad with steak. The steak was cooked perfectly and seasoned well. My husband’s chicken parm was underwhelming.
… moreMatt Kern
This seems to be a local hotspot, and there is no question about it that it is deserving of that!
The food here was absolutely fantastic, they sure know how to do Italian food right! I’m not from around here and had to dry out the chicken riggies, and I got to say those were some damn good riggies! Honestly, the first bite wasn’t all that exciting but the more I ate it, the better it tasted, and I wasn’t even sure if I was going to finish it yet there was an empty plate at the end of my meal! Oh, and the portions are massive, like really big! You really get a good deal for your buck!
Service was really nice, and the atmosphere was a nice and comfy place. I definitely recommend giving this place a try if you’re looking for some good Central New York cuisine!
… moreKory Aversa
I’ve been coming here since it opened in 80s and it’s always been my very fav Utica area restaurant until today. First from the time of my last dinner here a few months ago to today.. the prices are horrifying and insane. Like mouth dropping! $16-18 for basic bar apps in this area are nuts! That’s more than some steakhouses! And my fav trio dish $33 literally blew our mind. But beyond that.. the food I have eaten time and time again here over years.. and I have years of photos and videos on my phone ad compared them and can say these dishes came out wrong, overcooked, some inedible, and different plating. The Utica greens I usually find here to be one of the best in the region instead tonight were overcooked, greasy, flavorless and had hard pieces due to overcooking. The bread arrived almost burnt hard and dry as paper. And only one tiny butter for a whole usual loaf. Not at these prices! Almost insulting. The salad came with little dressing. But otherwise good as usual. The Riggies were some of worst of my lifetime the recipe was different or something but dry, flavorless and so disappointing. The lasagna ?as my replacement) was better but also bland and how nuts for these prices you don’t even get grated cheese or pepper on top anymore. The lasagna was screaming for some grated cheese! And we ordered the sundae as we thought how could you screw that up and the cannoli cream was fine or okay but the waffle was INEDIBLE hard overcooked and saturated in oil so much that after an hour after leaving al three of us can’t get the taste of it out of our mouths. Atmosphere is same charm as over the decades. Staff was friendly. Manager spoke to us and was nice. I waited months to return to this area for my fav restaurant and meal and I couldn’t be more disappointed. I hope whatever is happening internally at the kitchen is fixed soon and things go back to same recipes, presentations and cooking styles.
… moreJennifer Clark
I used to absolutely love going here to eat for the great food and warm welcoming atmosphere. I can’t say that anymore as the last few times I have been here with my family I have heard yelling coming from the kitchen. I can feel the tension and see the uncomfortableness written all over the servers faces.. I can see management has a serious problem treating their staff the way they deserve to be treated . I can’t bare to bring my business to this clearly toxic environment anymore. The owner should be embarrassed and ashamed to allow the management to treat their employees so badly. Please do better!
… moreJesse
Come here a little more than I should. I love the fact that they make their pasta fresh. Service is amazing and the bartenders make it a lot better as well. They’re great. One gives sass back but in a fun way, which heightens the experience. Oh and the drink deals?! Like c’mon. So worth it
… moreSheryl Bohn
We ordered dinner to bring home. There was no delay from either for the 6 pm pickup.we live about 10 minutes away less depending on traffic. The ribs and fries were cold and the ribs were dry. If I had been served this meal in the restaurant it would have gone back!
… more