Mr Perez
I usually enjoy Carl’s Jr, but tonight I had a disappointing experience with one of your employees. About 30 minutes before closing, I ordered a shake with both strawberry and chocolate syrup. It’s a simple request, but the staff member flat-out refused to make it — not because it wasn’t possible, but because he didn’t want to do it. To prove my point, I even placed two separate orders — one strawberry shake and one chocolate shake — and then drove off. Clearly, if they can make both separately, they can combine them.
I ended up having to drive to another Carl’s Jr to finally get the same order made correctly without issue. Refusing a paying customer over something so simple is unacceptable and reflects poorly on this location. I hope management takes this seriously and reconsiders how this employee represents the Carl’s Jr brand, because this is not the level of service loyal customers deserve.
… moreSunshine
When I’ve come to this restaurant before, there was always something off about it. Last night was not the case. The vibe was relaxing and welcoming. The place as extremely clean and well stocked and Shift Leader Kimberly was more than helpful with correcting our order, she handled the customers with ease showing great customer service. I honestly don’t know why she isn’t a manager yet. She has turned that store completely around.
… moreMike Ramult
It was great! Forgot the pics… 1.22.26/ Look how fresh and steamy!
… moreAmanda Hall
The store was immaculate!! I couldn’t believe how clean the restaurant area was! And the customer service from Kimberly (shift leader) , Joanna, and literally all the staff members were friendly and efficient. Definitely recommend eating here!
… moreRyan Pineda
This is the only Carl’s Jr we go to! We always modify our orders to the fullest almost to the point where it can irritate the workers but even to the end, one of their employees, Elijah, always hooks us up with the best customer service we can get. His attitude is upbeat and he’s always ready to help. Anyone who leaves a bad review is crazy! He needs a raise! We appreciate yall!
… moreAndrea Alvey
We pulled off for a late lunch and was very happy with our experience. The whole staff was polite, helpful, with great customer service. They walked our food over to us. The food was delicious, bacon was crispy, and everything came out good! The bathrooms were very clean. Bonus points baby had a good time lol
… moreJuliotheskull
Horrible AI taking orders through the drive thru, can’t get anything right, much better with an actually employee
… moreCharlie Diaz
Paper thin lettuce with two sad patties. And this is supposed to be a promotion?! Fries were good tho, maybe the morning shift is not the A Team.
… moreCristian Trinidad
It was busier than usual. Jonathon n Irma got the rush handled. I got all my favorite munchies enjoyed it nice n warm. Positive experience thank you!
… moreAngela Flores
I don’t like anything from here, the food is so garbage and expensive 44 is like 3 hours of my life at work.McDonald’s is better. The soda here taste just like sugar and has trash bits in it. And it taste weird more water than anything.
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