

Craving a burger restaurant near you? Well, the search is over at Carl’s Jr.®, where you can dig into your choice of mouthwatering, charbroiled burgers or chicken. Whether you’re in the mood for a big, juicy, crispy Hand-Breaded Chicken Sandwich, a classic bacon cheeseburger like our iconic Western Bacon Cheeseburger®, a charbroiled Third Pound 100% Angus beef burger, or even our revolutionary Beyond Famous Star® with Cheese with a Beyond Burger® plant-based patty, we know how to satisfy your hunger. Visit your nearest Carl’s Jr.® restaurant at 2560 E Rio Mesa Trl, and Feed Your Happy.
Fast-food chain known for its variety of piled-high burgers & meal combos, plus shakes.
Hours
| Friday | 6 AM–11 PM |
| Saturday | 6 AM–11 PM |
| Sunday | 6 AM–11 PM |
| Monday | 6 AM–11 PM |
| Tuesday | 6 AM–11 PM |
| Wednesday | 6 AM–11 PM |
| Thursday | 6 AM–11 PM |
Address and Contact Information
Address: 2560 Rio Mesa Trail, Cottonwood, AZ 86326
Phone: (928) 634-5338
Website: https://locations.carlsjr.com/az/cottonwood/2560-e-rio-mesa-trl
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Juicy Charbroiled Burgers in Cottonwood – Carl’s Jr.
Carl’s Jr. Locations in Cottonwood, Arizona
Menu – Carl’s Jr
Reviews
The incident involved a male cashier working at the front counter.
Details of the Incident
Poor Treatment of Another Customer: While waiting in line, I observed the cashier exhibiting a terrible attitude toward an elderly gentleman ahead of us. His disrespectful demeanor was completely unacceptable.
Loss of Business: Due to the cashier’s behavior, I informed my colleagues that I was unwilling to spend my money at an establishment where customers, especially the elderly, are treated so poorly. We chose to leave the store without making a purchase.
Aggressive Confrontation: As we were leaving the premises and walking to our work truck, the same cashier came out of the store and confronted us, asking if we had a problem. When I affirmed that his disrespectful treatment of the older gentleman was the problem, his only justification was that he had “worked 10 hours.”
Final Outcome: I informed him that his long shift was no excuse to take out his frustrations on paying customers and advised him to call his boss. The fact that an employee would leave his post to aggressively confront a customer outside is completely inappropriate and reflects extremely poor customer service.
This individual’s conduct—from his initial poor attitude toward a vulnerable customer to his choice to pursue and confront us after we left—is highly unprofessional. This is not the type of experience that encourages repeat business.
I request that you investigate this matter and take appropriate action to ensure employees understand the importance of respectful customer service, regardless of how long their shift has been.
Thank you for your time and attention to this serious matter.
Also: I despise when a cashier asks if you want a meal to be medium or large in a tone that implies they are the only 2 options when there is, in fact, the option to get small. When the pitch of the voice goes up in the end of the question “would you like medium or large?” the implication is you can get small as well. When the tone stays even and doesn’t rise at the end of the question it implies there are only 2 options and a third doesn’t exist.
To be quite honest, I had not been back to this store in approximately a year due to my last couple of visits of poor service. If this young man is working at this location, I will definitely be returning solely by his attitude and service. This store is located at 2560 E Rio Mesa Trail
Cottonwood, AZ 86326
United States