
Coffeehouse chain serving signature drinks, mochas & lattes, plus coffee & breakfast.
Address and Contact Information
Address: 1625 13th Ave E Suite 200, West Fargo, ND 58078
Phone: (701) 277-0783
Website: https://locations.cariboucoffee.com/us/nd/west-fargo/1625-13th-avenue-east
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Reviews
The Company Customer service responded to my concern about product cost versus value and gave me 2 complimentary beverages on my perks account. I feel this is a better than adequate compensation for the loss of value previously experienced at this store. However, I will probably get my coffee at a different Caribou location in the future. Because I love Caribou better than Starbucks, but I don’t want to have this problem again. I just want a delicious coffee beverage hassle free.
If I took the energy to walk in please acknowledge me. Drive thru seems to be a priority here)
I let water run for 3 minutes to wash my hands in the bathroom and it was still ice cold. I feel clean hands is more important then masks.
The store is otherwise clean, inviting and the end product is good.
Seriously work on CS.
**It reminds me of places you try to go in person and the employee prioritizes a person who calls in with a question over a person who is there in person spending money!**
But this location is nice and cozy and quiet.and the workers are very friendly so it’s worth it over other locations
I hadn’t been to Caribou Coffee in over six years.. and I was genuinely looking forward to giving it another try. But the experience left me feeling disappointed and unwelcome.
I was the only car in the drive-thru, yet the wait was long. When I mentioned that it was one of my first times back in years and I wasn’t totally sure how to order.. I was met with eye rolls and snarky attitudes from the staff. The sottiness and mocking behavior were honestly shocking—and completely unacceptable for any customer service setting.
I had hoped this would be a comforting return to an old favorite.. but instead, I left feeling disrespected and uncomfortable.