Emma Matson
I stupidly pre-ordered to the wrong location today, one of your staff members (short, dark pixie haircut- I wish I caught their name) kindly offered to make them for me there. It really saved the day for me and allowed me to get to work on time and bring coffee to a friend who’s been dealing with a hard situation. Excellent service and wonderful coffee!
… moreG H
15 minutes for them to fulfill a medium dark today coffee of the day is order. Never coming back here again.
… moreDanny Wallace
The space is much larger than I thought it would be. Tables were clean, music was fun, and the restrooms may be the cleanest I’ve ever seen! Props to Heather!
… moreBen
I’ve had a great experience with this location. As managers have changed over the years, the store has continuously been solid with only a few minor bumps. Their drinks are consistent and the staff has always been friendly to me. I hope they continue to entice and hire good people. My go to drink from here is a half-dark chocolate mocha and it’s usually on point. Great spot right off the freeway. I wish there was more outdoor seating but it’s tough at this spot. Also please fix the order pickup signs so there are a few spots for quick pickups. Thanks!
… moreALICE OTIENO
I am a Caribou lover,but there is zero customer service here. No welcoming atmosphere from the staff.
… moreS W
I always place a mobile order and take to go, so many of the negative reviews are about things I haven’t experienced. Every drink I’ve had has been great, my favorites are half-chocolate white mochas or the bubble tea. Staff seems to be a little short at times, but no one’s sitting around not doing anything, so I have no complaints about service time. It’s almost always very prompt unless they’re packed which isn’t controllable if all the staff are working on something, which they are. Staff aren’t rude, but not outgoing, either. As someone who worked in customer service positions, I can understand keeping interactions short and sweet, especially if there are 10 people in line, although a smile wouldn’t hurt. Could have more maintenance with sweeping, table crumbs, etc. But nothing massive. My go-to location!
… moreJulie Schmidt
Staff are friendly, take time to visit. Greet you with a smile.
… moreTami Cabrera
This Caribou has the best staff and service! I’m a regular and they make my day everytime! Best managers and district manager too!
… moreBrittany
Cute location. Unimpressed with not filling the coffee up to the top. When spending $6 you should get the full cups worth.
… moreJim Destiche
Just ordered coffee. Zero customer service skills. Person taking my order never said a word. No “hello”, no “what can I get?”, nothing.
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