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At our Rockingham, NC location, we are part of a historic seafood tradition. Captain D’s Seafood Restaurant first opened its doors back on August 15, 1969. A lot has changed since then, but our commitment to serving freshly prepared seafood at a great value has been our core mission from the beginning. Known originally as Mr. D’s Seafood and Hamburgers, Captain D’s was opened in Donelson, Tennessee. From the very start, we set out to provide quality seafood at reasonable prices, a concept that was revolutionary at the time.
Fast-food chain serving fried fish & shrimp combo meals along with gumbo & funnel cakes.
Address and Contact Information
Address: 1246 E Broad Ave, Rockingham, NC 28379
Phone: (910) 895-2600
Website: https://locations.captainds.com/ll/US/NC/Rockingham/1246-E-Broad-Ave
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Order and Reservations
Order: Order online
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Captain D’s at 1246 E Broad Ave, NC | Seafood, Fresh Fish, Affordable
At our Rockingham, NC location, we are part of a historic seafood tradition. Captain D’s Seafood Restaurant first opened its doors back on August 15, 1969.
Our Menu – Captain D’s
Add-Ons & Appetizers. What’s New. Fish Favorites. Grilled Meals. Captain’s Classics. Combos. Desserts. Family Meals. Kids’ Meals. Sides …
ROCKINGHAM – Order Online – Captain D’s
ROCKINGHAM. 1246 E Broad Ave, Rockingham, NC 28379. Pickup. ASAP. Pickup Closed • Opens Thu at 10:30am EDT. This location is in a different time zone from you.
Reviews
Misty Nugent
We went kind of later in the evening, around 8:30. The food took quite a while to receive after ordering. It was warm, except for the coleslaw which was cold. The tea tasted a bit on the old side. Dont get this wrong, we know we ordered fried foods but for some reason it seemed as if we had ordered plates of grease. The corn on the cob was not good at all. The mac and cheese was a color that I’ve never seen before.
… moreKeith Chavis
Gave a commet on managers post,but was taking down because I spoke the truth.The seafood is not as fresh as it used to be.The serving portion sizes have reduced noticeably smaller in size,prices keep going higher.This is why my family no longer dine at these locations.Speaking the truth is why my comment was taken down then you have thin skin it should be a learning experance learn from the comment and grow from it this why you can comment or leave a review.
… moreStephanie Howard
Food was good, fresh and hot!
Dining room floors, tables and chairs were immaculate.
Bathroom was clean.
Will definitely visit again.
… moreDining room floors, tables and chairs were immaculate.
Bathroom was clean.
Will definitely visit again.
JBPTV JustBringPeopleTheValue!
I generally try to take an understanding approach when dealing with drive-thru ordering simply because I have several years of experience managing within the industry. However, this particular visit rubbed me completely the wrong way!!!
I was asked for my order. I replied with a 2 piece battered-fish meal. Then, the young lady asked if I wanted fries and coleslaw, to which I replied, “Yes.” Next, she asked for my drink, to which I replied, “sweet tea mixed with lemonade, please!
She proceeded to give me my total, and I awaited my time in line.
At the window, she processed my payment and gave me my order, right?
Luckily, I parked in a parking spot and checked my order! I had my drink and 2 pieces of batter-dipped fish. No fries or coleslaw!
So, I drove back around, and when I asked the young lady about the missing fries and coleslaw. She looked at me as if I was speaking a foreign language and, with a smug attitude, asked to see my receipt.
I gave it to her, and she replied that the girl rang it up wrong and that I wasn’t charged for my fries and coleslaw! So I asked, “Are you going to provide that for me since YOU CLEARLY MADE THE MISTAKE!
She said, “NO, I can cancel the first transaction and recharge you the correct amount!” I politely DECLINED! I DON’T TRUST YOU PLAYING WITH MY CARD! I’m in Information Technology and Cybersecurity and am aware of the potential for breaches during these types of settings in fast food.
However, my point for the re-enactment is that I was overcharged, not apologized to, and treated as if my dollars don’t matter. Really, Captain D’s just go fully automated! I realize good help is hard to find, yet I don’t accept the lack of customer service to accept accountability for a mistake and make it right. After all, that’s how you all are able to feed us these subpar food-like entrees and make a profit!
As I conclude, I want to add that this was my breaking point on accepting the lack of attention to detail and providing standards when it comes to dealing with the buying public!
I have several million views and a substantially large online presence worldwide! This experience for me at this Captain Ds provoked the need to make everyone aware that they don’t respect or appreciate their customers at the end of the day! I know a combo doesn’t cost as much as I ended up paying in time, money, and satisfaction with my visit.
This is an example of how NOT to treat your loyal paying customers. You will NOT get any more of my hard-earned
#LAME #TRENDING #CAPTAIND’S
**UPDATE 9/9/23**
Received a call from the manager today! How about HE DIDN’T EVEN APOLOGIZE FOR MY NEGATIVE EXPERIENCE!
He basically made the situation WORSE by recapping that the employee was supposed to ring up the purchase again correctly
Obviously, this establishment doesn’t appreciate its customer base! I am appalled at his blatant disregard for taking care of customers when you’ve CLEARLY made a mistake
So, in conclusion, this represents the first review I’ve submitted due to awful operational standards at a franchise restaurant after receiving a follow-up contact from management! Captain D’s corporate, please take note! I am NOT a satisfied customer and the manager makes me want to spread the word even more now! #EpicFail
… moreI was asked for my order. I replied with a 2 piece battered-fish meal. Then, the young lady asked if I wanted fries and coleslaw, to which I replied, “Yes.” Next, she asked for my drink, to which I replied, “sweet tea mixed with lemonade, please!
She proceeded to give me my total, and I awaited my time in line.
At the window, she processed my payment and gave me my order, right?
Luckily, I parked in a parking spot and checked my order! I had my drink and 2 pieces of batter-dipped fish. No fries or coleslaw!
So, I drove back around, and when I asked the young lady about the missing fries and coleslaw. She looked at me as if I was speaking a foreign language and, with a smug attitude, asked to see my receipt.
I gave it to her, and she replied that the girl rang it up wrong and that I wasn’t charged for my fries and coleslaw! So I asked, “Are you going to provide that for me since YOU CLEARLY MADE THE MISTAKE!
She said, “NO, I can cancel the first transaction and recharge you the correct amount!” I politely DECLINED! I DON’T TRUST YOU PLAYING WITH MY CARD! I’m in Information Technology and Cybersecurity and am aware of the potential for breaches during these types of settings in fast food.
However, my point for the re-enactment is that I was overcharged, not apologized to, and treated as if my dollars don’t matter. Really, Captain D’s just go fully automated! I realize good help is hard to find, yet I don’t accept the lack of customer service to accept accountability for a mistake and make it right. After all, that’s how you all are able to feed us these subpar food-like entrees and make a profit!
As I conclude, I want to add that this was my breaking point on accepting the lack of attention to detail and providing standards when it comes to dealing with the buying public!
I have several million views and a substantially large online presence worldwide! This experience for me at this Captain Ds provoked the need to make everyone aware that they don’t respect or appreciate their customers at the end of the day! I know a combo doesn’t cost as much as I ended up paying in time, money, and satisfaction with my visit.
This is an example of how NOT to treat your loyal paying customers. You will NOT get any more of my hard-earned
#LAME #TRENDING #CAPTAIND’S
**UPDATE 9/9/23**
Received a call from the manager today! How about HE DIDN’T EVEN APOLOGIZE FOR MY NEGATIVE EXPERIENCE!
He basically made the situation WORSE by recapping that the employee was supposed to ring up the purchase again correctly
Obviously, this establishment doesn’t appreciate its customer base! I am appalled at his blatant disregard for taking care of customers when you’ve CLEARLY made a mistake
So, in conclusion, this represents the first review I’ve submitted due to awful operational standards at a franchise restaurant after receiving a follow-up contact from management! Captain D’s corporate, please take note! I am NOT a satisfied customer and the manager makes me want to spread the word even more now! #EpicFail
Jay GV
Good sea food for the price. Place was not clean though, little smell and noticed lot of left over foods in the dinning area which turned me off.
… moreKimberly Anderson
I got double fries instead of fries and coleslaw. They wanted me to bring my food up there to prove it. Then the girl tells my son that i ordered double fries. It was also the receipt. But i said coleslaw. My hubby repeated to me. The manager took our order. She comes over to look at my plate. She says they usually take the plate to the back and swap out the sides. Weird to me, as any other restaurant doesn’t do that. Plus, my fish tasted like chicken. It was gross, I couldn’t eat it. I googled it and am trying to figure out why. They no longer use whiting or cod. Google it.
… moreKenny Woods
I love Captain D’s. No which one I got to I feel good about what I’m going to receive. Hot fish!!!!
… moreOctaviann Marsh
I am highly surprised and the dirtiness of the inside of this facility. The grout on tile and tile was dingy, the seats were dirty, walls were marked on and the overall smell was ok but it smelled a little sour. I understand how places of business can be busy, but I was shocked to see this facility dirty.
The people were exceptional wit service and quality of food. Very nice manager who took my order. The inside of the is facility did not meet my expectations and really need to be looked into.
… moreThe people were exceptional wit service and quality of food. Very nice manager who took my order. The inside of the is facility did not meet my expectations and really need to be looked into.
maxwell wingate
Usually all Captain D’s be on point with their country style fish dinner. But this location here has my fish cold, dried up, hard and in tiny pieces And I think they did this because I went through the drive-thru. Luckily I was headed outta town, because I would of took it back
… moreWilliam Ruting
Been living in this area for 18 years, and never ate here. Boy was I missing out! The food was freshly cooked, everything tasted great! The interior was clean and had a nice beach vibe. I will definitely be back here on a regular basis. And the staff was on their game! ⭐️⭐️⭐️⭐️⭐️
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