
Hours
| Friday | 11:30 AM–10:30 PM |
| Saturday | 11:30 AM–10:30 PM |
| Sunday | 11:30 AM–9:30 PM |
| Monday | 11:30 AM–9:30 PM |
| Tuesday | 11:30 AM–9:30 PM |
| Wednesday | 11:30 AM–9:30 PM |
| Thursday | 11:30 AM–9:30 PM |
Address and Contact Information
Address: 3330 Satellite Blvd NW Suite 4, Duluth, GA 30096
Phone: (678) 740-8888
Website: http://www.captlouiduluth.com/
Menu Photos
Photo Gallery
Related Web Results
Cap’t Loui Port Duluth – Georgia
Cap’t Loui Duluth | Cajun Seafood Boil Restaurant GA
Cap’t Loui – Bold Cajun Seafood Boil Restaurants | Since 2016
Reviews
The crab itself was great quality – they “crack” open instead of bending, so you know they’re not low quality frozen and steamed.
Jenni was a wonderful server, she suggested flavor & spice combinations and was on top of the gloves and napkins (we’re messy eaters).
4 weeks ago: I stopped by Cap’t Loui yesterday afternoon for a take out shrimp poboy. When I got home and opened the bag the roll was BURNED BLACK on one side. (SEE PHOTOS BELOW – Somebody in that kitchen knows they sent that out to a customer.) Whoever put that poboy in the container had to know that it was burned yet they decided it was OK to give to a customer. (This mirrors the horrible soft (misnomer) crabs I got a few months back. Take out in the afternoon when the restaurant is very slow. You can see my review on those.) All I can guess is that there’s zero quality control for take out or they think nothing will happen since the customer will already be gone before they see the poor quality food. The manager probably goes out between lunch and dinner and the employees just don’t care. OR… is it my race? Am I being consciously discriminated against? I cannot in good conscience recommend Cap’t Loui anymore. I’m giving one star because there’s no option for zero.
Today: To complicate things, the manager of the AL location responded to come by and they would remake the same order for me as a goodwill gesture. Absolutely good business practice! So today I went to the Duluth, GA location and pulled up the Gmail regarding remaking the order. I did not realize at that time that I had posted the review on the wrong location. The Duluth manager noticed it. Rather than listen to what I was saying the manager declared that I did not get the sandwich in his establishment. I told him I had eaten there several times, that it’s near my house and is the ONLY Capt Loui I have ever visited. His approach then was that I couldn’t prove it. Well, no, I couldn’t. I bought a sandwich, paid cash and told them to trash the receipt. I was not expecting the problem I discovered when I got home and opened up the container. Good business would have been to hear me out, be courteous and replace the sandwich rather than being confrontational and treating me like a scammer. Since my first meal there I have built a network of friends that I take to Capt Loui for their shrimp. That business goes away as of this afternoon. Personal recommendations/detractions are very powerful. Just as word of mouth can build a business it can also erode it.
———————————————————————————————————–
4 months ago, a different bad meal: I love, love the shrimp at Capt. Loui so I thought the fried soft shell crabs would also be delicious. I tried them today and was totally disappointed. They were overcooked to the point that I thought they must’ve been double fried. It was mostly a basket of just crisps. Even the claw and the back fin, the two most succulent bites on a blue crab, were nothing but crunchy crumbs. I was so let down.
———————————————————————————————————–
She went above and beyond to make us feel at home! She even grabbed some gloves and helped us crack our crab…..
She provided outstanding customer service 10 stars for her!!
Thank you so much Jinny !!!