Hours
| Friday | 4–9 PM |
| Saturday | 4–9 PM |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 4–8 PM |
| Wednesday | 4–8 PM |
| Thursday | 4–8 PM |
Address and Contact Information
Address: 49 Main St, Le Roy, NY 14482
Phone: (585) 768-1000
Website: http://www.capishpizza.com/
Menu Photos
Photo Gallery
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Capish Pizza-Ristorante, 49 Main St, Le Roy, NY 14482, US
Reviews
On my last visit, however, I was genuinely disappointed. I asked where the restrooms were because, from where I was standing, there were no visible signs. A gentleman I believe was a manager or owner pointed me down the hall. As soon as I turned the corner, I heard a woman’s voice say sarcastically, “If only there was a sign.”
The comment was unnecessary and unprofessional. It appeared to come from someone in the kitchen, possibly the chef, speaking about a customer within earshot. That kind of attitude reflects poorly on the entire establishment.
When we were leaving, I asked my wife if she had seen a restroom sign from where we were standing. She said no. We only noticed it after turning the corner, which confirmed that my question had been reasonable.
I hope management takes this feedback seriously. Hospitality matters, and comments like that undermine an otherwise pleasant atmosphere. Unfortunately, this experience makes me hesitant to return.
Edit: Replying to the generic “I wish you would have brought this to my attention at the time of service” When my review was marked as “Takeout”.
Your employees put this in the box, can they bring it to their attention before placing it in the box? Here was my experience, I purchase three calzones totaling roughly $50, my wife and son drove to pick it up. When they returned home they said, your side of blue cheese is missing. I drove down to pick up my $0.50 side of blue cheese since I didn’t have any at home. I was told “I’m giving you an extra one” as if that was compensatory. I only need one, just the one I ordered, to please be in the box. Then when I arrive home I look at my calzone and said, “what is this?”. And my wife said, they’re all burnt, it smelled burnt in the ride home.
So, no, I was not making a third trip down to the restaurant to express my disappointment yet again. Your employees shouldn’t have put these in the box to begin with, IMO.
In closing, we (my family) would have welcomed your restaurant catching this at the time of packaging so the issue could be addressed internally before pick-up and arrival home. We ordered three calzones, saw three boxes, didn’t feel the need to check for food quality. Every restaurant I’ve worked at has a minimum of two checks to inspect the order, the cook, and the person at the pass who delivers the food to the customer (takeout or dine-in). This, in addition to your failure to admit these pictures don’t represent your restaurants expected quality, leads me to believe that this is normal quality. If this is not the typical quality of food you deliver, I would have welcomed a response to my review asking me to contact you to “make it right” or at least admitting fault at all. Food is expensive these days and only becoming more so, I feel it’s time for restaurants to take ownership rather than provide these generic, guilt-less responses when the issue is clearly visible. Some mistakes are exactly that, mistakes, and usually are not visible (ingredients missing or added when requested to remove, found a hair, meat not the right temp) but this is clearly visible (in my opinion) so that’s not on me to bring it to your attention or to inspect my food before leaving with my takeout.
The only drawback is the noise level can be loud due to the high ceilings.
The pizza was delicious, and so were the potatoes. Beer was ice cold.
However, our food was hot, plentiful, tasty, fresh, great tomato sauce, and our service was great!
Used Google reservation service to secure seating for our party of four, although plenty of seating was available.