Cafe Zupas

  4.3 – 2,031 reviews   • Health food restaurant

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Flavor meets real food: our house-made bowls, salads, soups, and sandwiches are ready when you are. From ordering to indulging, we promise every visit to our restaurant will be a delightful dining experience — served with a chocolate-dipped strawberry on us!

Counter-serve local chain serving hearty soups, innovative salads & diverse sandwiches.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Cafe Zupas 84041

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Reviews

Daminion Henson
okay. let’s get my day started, today i had a mind boggling, truly unfathomable experience my mind is twisting just thinking about it. the moment i walked in choked from the smoke, do i mean that literally? YES. i walk in and a plume, NO! a WALL of smoke engulfs me immediately i can’t breathe, a fish out of water in my natural environment.
while gasping for air i try to navigate to the line as a thunder of welcomes are aimed at me like missles. I have never experienced such a phenomenal welcome not just by the smoke but by the people like 7/5 ish stars. As i overwhelmingly stumble to the line i contemplate the extraordinary options of the extremely brighten menus. As my dilated pupils are struggling to see the heaven-like light of a screen, i journey to find the brisket grilled cheese. I have never seen a sandwhich quite like this one, i knew it was love at first bite. The worker started blabbing on and on about a love club but i already I ALREADY KNOW what club i love, nothing else mattered in that moment except for me and my brisket grilled cheese. i did appreciate the counter with a noble hunger for the purest white loafs, only to be met with the grievous tidings that none remained, l and that i must, against my will and better judgment, partake of wheat coarse, speckled, and most effective to my spirit, as though providing itself sought to mock my appetite. And more simply as the younger generation has informed me…..TSPMO.
overall, environment was well beyond inviting, i felt loved.
food-juicy, delectable, cheesy, extravagant, tender, comforting.
customer experience- beyond anything i could’ve imagined, i LOVE these workers, i genuinely smile brought to my face.

love you all,

Daminion.
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Joshua
I want to preface it was a decent experience overall and everyone was so friendly. I had almost the whole roll dipping in my soup and then there was mold on the bottom of the roll . See the food was delicous, but imma be sick not only thinking about the moldy roll but on top of that gonna be sick. Great atmosphere and service but stuff like that has gotta be caught because I’m not trying to have food poisoning. I let the staff know and they were concerned so that’s a plus. Things happen with fresh stuff for sure just wanted to leave the review for transparency.
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Rayel Padgett
Came for lunch today and had absolutely the best service I’ve ever had at a Zupas! They were slammed with in person and to-go orders. I still felt as if I was important to each team member. Everyone was so kind and even with as busy as they were I still got my food in a very timely manner. The team members were treating their coworkers with respect and helping each other out. You can tell this team values each other! Thank you for the wonderful lunch experience.
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Kelly Wood
Dine in was pretty busy but the line moved smoothly. The young woman offered a taste of the roasted chicken that is in the Mediterranean bowl that she recommended. I love it when people recommend a personal favorite. The bite of the arugula paired nicely with the hummus, the cucumbers are the perfect brightness and bite sized.

I went with a tried and true Wisconsin cauliflower soup with the onion strings. This is keto friendly if you’re curious.

Chocolate mousse pie was decadent and just the right amount of chocolate.
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Royce Severson
Pretty disappointed in my visit here. Food was good as usual but man was this place messy. There were around 5 tables that needed to be bussed and the table I sat at wasn’t wiped down very well. The floor was also pretty messy as well. See my pictures.

It was weird when I ordered my food because I ordered it for dine in, but they initially served it to me to go. I told them I got it for dine in and they still gave it to me in a disposable bowl? I guess all their bowls were dirty or something? I’ve no idea. I guess I should’ve got my food to go with how messy the place was.

They did start to bus tables as I left, but seemed like they could have earlier as it seemed like they had extra behind the counter people they had when I arrived.
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Cody Crawford
We walked in and were instantly greeted by the nice young lady at the salads. We ordered our sandwiches and kids meal and proceeded to the soups where we stood without even a ‘hello’ or ‘be right with you’. After about 5 minutes of waiting we just about left then a gentleman comes over and asks what soup he can get us. We got the soups and went to the cashier. They rang us up and I had to wait for my wife’s sandwich which they hadn’t even started making. When I finally got that I went to my table and noticed we didn’t get the milk or the roll for the kids meal so I had to go back up and get them. Sat down to enjoy my meal and noticed my sandwich was wrong. So again I had to go back up to the counter. A few minutes later they brought out the sandwich. It was still wrong, but I was too hungry and irritated to take it back. The soups were lukewarm as well. This is the third time at this location they have forgotten and messed up my order. I think more training is needed.
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Tyler
This Zupas was probably the most unorganized restaurant I’ve ever seen – and I don’t say that lightly.

Let’s start with the employees were trying their best, and they had good attitudes. That really is awesome. Good on them in this very stressful environment.

On Friday Jan 2nd and there were about 30+ people in line, and it appeared they had a huge wave of online orders as well. While the employees were taking orders they had about 20+ empty boxes waiting to be filled for carry out plus whatever people were ordering in line.

This is where it all came loose – they just simply couldn’t keep up. There were 15-20 people standing by the register with messed up orders, forgetting multiple items in bags, wrong orders given out. Etc. again, it could have been worse had employees had bad attitudes but they were trying their best.

Stores will get busy, backed up, etc but from an operational and training standpoint, the store leadership and management has failed their employees and this store. Teamwork, training, systems, processes etc all went out the window during this time. If management really reads this – you’ll talk to any employees who worked that night and see none of this is an exaggeration.

Unfortunately there are some huge training opportunities that need to happen and I have a feeling there are many people who won’t be going back to Zupas based on this experience.

I’ve been in retail many years and the store will get overrun and processes tested. Unfortunately, it broke this time around and will need to be corrected because it’s just not sustainable for employees or customers.
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Carina Bown
I think I’m done giving this location my business. At least half the time, there is something wrong with my order. I always order on the app and often when I go to pick it up, it takes awhile for the staff to acknowledge me (prioritizing people ordering in line instead of helping someone who has already paid). There have been some positive experiences with employees, which is why this isn’t a 1 star. On my most recent visit, the avocado in my salad was all brown/bruised, and the response I got when I reached out to them with photos was “sorry the avocado quality was not great.” Not great? It was bad.
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Jeffrey Barker
We got the pesto chicken sandwich, a couple of custom salads, and chicken noodle soup.

The soup was barely above room temp but that’s not normal for this location. Might have just been a slow day.

The sandwich and salads were excellent as always. The crew on shift were working hard to be fast so the visible effort meant a lot. They’re a good team and we’ll be back to hopefully get a hot soup this next time.
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Steven Rivera
I drove past Cafe Zupas fairly often on my daily commutes, but one night, I stopped in with my wife and dined in. I got the Lobster Bisque, and my wife got a sandwich. The bisque was absolutely fantastic and so was the sandwich. We didn’t get any desert, but the staff had put some small treats on our tray, and it really sealed the deal. Cafe Zupas has great customer service and good food. Be sure to stop by for a chill dining session.
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