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Counter-serve eatery dishing up Mexican classics including hand-rolled tortillas, burritos & tacos.
Address and Contact Information
Address: 5235 S Fort Apache Rd, Las Vegas, NV 89148
Phone: (702) 570-0123
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Venathetaxlady
Hey, just a heads up if you’re thinking of ordering from that Forte Apache place across from Walmart. I got a shredded beef burrito there, and it was seriously lacking meat and just totally messed up, folded kinda like a hamburger.
*Review update: The management actually called me back, which totally shocked me! I went back to the restaurant, and it felt super welcoming inside, really clean and nicely decorated. They remade my original order, and it was like night and day compared to the first one. Because of that and how understanding the store management was, I wanna upgrade my review. I’ll definitely go back, but I’m skipping the drive-thru next time. 4 stars.
… more*Review update: The management actually called me back, which totally shocked me! I went back to the restaurant, and it felt super welcoming inside, really clean and nicely decorated. They remade my original order, and it was like night and day compared to the first one. Because of that and how understanding the store management was, I wanna upgrade my review. I’ll definitely go back, but I’m skipping the drive-thru next time. 4 stars.
Amanda Angellella
I honestly never write one-star reviews. This location is absolute trash. I’ve gone twice in one week the first time I was literally turned away and told by the drive-thru window person they did not have food to serve me although I wanted chips and salsa. Today I return for a second time to order food to have to give my order twice, to the girl throwing all my food in one bag which resulted in leaking and the food being ruined. I had to ask for a second bag and utensils just to have this girl roll her eyes at me after I spent $40 at your drive-thru. I don’t know what’s wrong with hospitality and customer service in the city but it’s gone I will always drive to the one at the flamingo and palms location and I will tell everyone I know to avoid this location. There is no customer service and to be turned away as a paying customer and also to have someone roll their eyes at me is literally so disrespectful.
… moreMadison Wiener
I have been a Cafe Rio lover since I first tried it at like 12 years old. Nothing hits like that sweet pork.
One thing I felt I could always count on is their consistency. It always felt like whatever you ordered was made w/ intention and it never felt like fast food.
This location has failed me one too many times. I placed an online order last night and every single dish was made incorrectly. We picked up probably 15 mins after ordering, and everything was cold. My little cousin actually ended up getting sick after.. which I really hate to say. I love Cafe Rio, so I couldn’t give it a 1 star, but this location definitely deserves it. I think they need to hire a whole new crew because whatever they’re doing back there just ain’t right…
I did call back and the woman I spoke to refunded all of the food, which I really appreciated. I’ll probably still go back to since it’s never usually this bad, I just wont go to this location 🙁
… moreOne thing I felt I could always count on is their consistency. It always felt like whatever you ordered was made w/ intention and it never felt like fast food.
This location has failed me one too many times. I placed an online order last night and every single dish was made incorrectly. We picked up probably 15 mins after ordering, and everything was cold. My little cousin actually ended up getting sick after.. which I really hate to say. I love Cafe Rio, so I couldn’t give it a 1 star, but this location definitely deserves it. I think they need to hire a whole new crew because whatever they’re doing back there just ain’t right…
I did call back and the woman I spoke to refunded all of the food, which I really appreciated. I’ll probably still go back to since it’s never usually this bad, I just wont go to this location 🙁
Krista Hindman
Unbelievably difficult time trying to place an order through the drive-through. I had tried to place it online through the app, but it wouldn’t let me pay with a gift card then when I got there, they wanted to charge me for things that were free on the app then when I got my food, the taste was amazing as usual, but the quantity was so small the tacos hardly had any meat in them at all I don’t recommend this location. I had a bad experience the last time I ate inside the restaurant as well. This will be my last visit to the Fort Apache location.
… moreJacki Wright
I recently left another Cafe Rio location (W Sahara and Fort Apache) due to how dirty it was, so I decided to give this newer location a try, expecting a much better experience. Unfortunately, that was not the case.
When I walked in, the two staff members simply stared at me. I was the only person in line, with just one table occupied, yet I had to ask if they were ready to take my order. That alone set an uncomfortable tone.
I am vegetarian, and it continues to boggle my mind that I always have to remind staff that guacamole is included with a vegetarian order. The first staff member did not get a single item correct. The next staff member—a tall young African American gentleman—appeared completely disengaged. He mumbled, did not acknowledge me when I repeated myself, and still managed to get my sauces wrong.
The only positive interaction was with the cashier, a young Hispanic man who was friendly, attentive, and clearly trying to provide good service.
Overall, the experience was shocking. Between the lack of cleanliness, poor customer service, and repeated order issues, this visit sealed it for me. I will not be returning to this location—and honestly, I will be avoiding Cafe Rio altogether for quite some time.
Crazy experience.
… moreWhen I walked in, the two staff members simply stared at me. I was the only person in line, with just one table occupied, yet I had to ask if they were ready to take my order. That alone set an uncomfortable tone.
I am vegetarian, and it continues to boggle my mind that I always have to remind staff that guacamole is included with a vegetarian order. The first staff member did not get a single item correct. The next staff member—a tall young African American gentleman—appeared completely disengaged. He mumbled, did not acknowledge me when I repeated myself, and still managed to get my sauces wrong.
The only positive interaction was with the cashier, a young Hispanic man who was friendly, attentive, and clearly trying to provide good service.
Overall, the experience was shocking. Between the lack of cleanliness, poor customer service, and repeated order issues, this visit sealed it for me. I will not be returning to this location—and honestly, I will be avoiding Cafe Rio altogether for quite some time.
Crazy experience.
Randi
We have never received a correct drive thru order There is always something missing and if you tell them something is missing , you are scoffed at.
So then I started going inside and the staff inside is so unfriendly. One of The guys who works the food line inside (Tuesday nights)has no knowledge or care about food safety. I watched him wear the same set of gloves through multiple orders and opening and closing doors /drawers/etc. it was disgusting. I guess ignorance was bliss going through the drive thru. Also last week none of the juices were filled and I noticed 75% of the soda was out of order after I purchased 3 large drinks. Not cool to warn me I only had 2 selections- It’s such a bad location. I have finally had enough and won’t be returning. They need food safety training or a whole new staff. It’s too bad -We love cafe Rio..
… moreSo then I started going inside and the staff inside is so unfriendly. One of The guys who works the food line inside (Tuesday nights)has no knowledge or care about food safety. I watched him wear the same set of gloves through multiple orders and opening and closing doors /drawers/etc. it was disgusting. I guess ignorance was bliss going through the drive thru. Also last week none of the juices were filled and I noticed 75% of the soda was out of order after I purchased 3 large drinks. Not cool to warn me I only had 2 selections- It’s such a bad location. I have finally had enough and won’t be returning. They need food safety training or a whole new staff. It’s too bad -We love cafe Rio..
Real NanR
I recently visited the new Cafe Rio location at 5235 South Fort Apache Rd since they just opened, and unfortunately, it was a bit of a mixed bag.
While the food itself was great—fresh, flavorful, and satisfying—the service left a lot to be desired. The person on the prep line seemed untrained and lacked knowledge about the menu, which made the ordering process a bit frustrating. Additionally, the staff member appeared visibly unhappy and unwelcoming, which definitely impacted the overall experience. It’s important to note that this attitude should not be taken out on paying customers.
If you’re considering giving this location a try, I’d recommend visiting one of the other established Cafe Rio branches, such as the ones on Sahara or Durango Drive. Those locations tend to offer better service, more attentive staff, and a more welcoming atmosphere.
… moreWhile the food itself was great—fresh, flavorful, and satisfying—the service left a lot to be desired. The person on the prep line seemed untrained and lacked knowledge about the menu, which made the ordering process a bit frustrating. Additionally, the staff member appeared visibly unhappy and unwelcoming, which definitely impacted the overall experience. It’s important to note that this attitude should not be taken out on paying customers.
If you’re considering giving this location a try, I’d recommend visiting one of the other established Cafe Rio branches, such as the ones on Sahara or Durango Drive. Those locations tend to offer better service, more attentive staff, and a more welcoming atmosphere.
Liz S
This was my first time at Cafe Rio. Johnathan Williams took the time to explain the steps of choice, as we were doing them. He was very kind and patient. The entire staff this night was wonderful! They even have a model there! Well, she looks like one at least. It was a wonderful experience for my first time there. Thank you Johnathan and coworkers for making it a pleasant experience.
… moreDavid Mangual
I had the pleasure of being served by Dallas at Cafe Rio, and I can honestly say he went above and beyond to make my experience exceptional. Dallas was incredibly attentive, friendly, and efficient, demonstrating a genuine passion for providing excellent customer service. He took the time to ensure my order was perfect and made me feel valued as a customer. His positive attitude and professionalism truly stood out and made Cafe Rio a welcoming place. I highly recommend Dallas for his outstanding work, he is a true asset to the team. And he had a really cool oversized taco hat, making a memorable Taco Tuesday
… moreDon Crancer
I ordered the Beef Barbacoa Burrito and had to throw it out. They used so much sugar, it was inedible. If you want a dessert, this is probably your spot. If you want a hearty and savory meal, I would go somewhere else. The staff was super friendly and when I called the refunded my purchase without hesitation. It’s too bad that I won’t be returning. Sugar should not be used in any food preparation other than dessert.
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