Relaxed, airy-rustic eatery with TVs offering hearty create-your-own burgers & local craft beers.
Hours
| Monday | 6–10 AM, 5–10 PM |
| Tuesday | 6–10 AM, 5–10 PM |
| Wednesday | 6–10 AM, 5–10 PM |
| Thursday | 6–10 AM, 5–10 PM |
| Friday | 6–10 AM, 5–10 PM |
| Saturday | 7 AM–2 PM, 5–10 PM |
| Sunday | 7–11 AM, 5–10 PM |
Address and Contact Information
Address: 11728 N Ambassador Dr, Kansas City, MO 64153
Phone: (816) 801-8400
Website: http://www.burgertheorykci.com/
Menu Photos
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Reviews
Gurpinder Dhaliwal
BAD BAD BAD STAY AWAY !
This place really sucks. Rudest customer service I ever come across. I waited patiently for my order more than 1 Hour. I don’t think it takes that long to Cook a simple burger when I asked bartender about she is rude and said I really don’t know how long it would take I think this place is only in business because there is nothing else next to the hotel. If I stay here next time I would rather order door dash. Finally when burger arrived after over an hour it’s under cooked and fries are Soggy
… moreThis place really sucks. Rudest customer service I ever come across. I waited patiently for my order more than 1 Hour. I don’t think it takes that long to Cook a simple burger when I asked bartender about she is rude and said I really don’t know how long it would take I think this place is only in business because there is nothing else next to the hotel. If I stay here next time I would rather order door dash. Finally when burger arrived after over an hour it’s under cooked and fries are Soggy
LAT
Food was generally alright; however, none of the steaks that we ordered were cooked to the right temperature. One MW and 3 M and all 4 came R-MR. My niece (who ordered MW) couldn’t eat hers because it was practically purple. So we sent it back and asked them to cook it a little longer. When they finally brought her steak back out it was overcooked, black and rubbery–completely inedible.
… moreThomas Pyle
Staying in the hotel and ordered a Sirloin for pickup (to eat in my room). When I go down to pick it up I’m told they don’t allow steak knives to go to the rooms. I was given a plastic knife & fork for a sirloin lol!
Even in trying to cut into the steak I quickly see it’s not edible, the center is 100% raw.
Won’t be ordering anything from here again.
… moreEven in trying to cut into the steak I quickly see it’s not edible, the center is 100% raw.
Won’t be ordering anything from here again.
shaggy 505
Average. House salad was good, grilled chicken sandwich was good as well, fries were a bit soggy. Service was very good. Bit pricey but lots of fries. It was in hotel I was staying at so didn’t feel like venturing out.
… moreLinda Kirtley
Food was over cooked this is what you get for $22 I took 1 bite couldn’t eat anymore hope their burgers are better than this
… moreElizabeth Oliver
Although it is a hotel restaurant, the burgers are amazing! Great chicken strips and salad as well. Small menu but if you want a burger, this is the place!
… moreJames Adams
Food was ok, service waitress was only one she kept on top of all the tables and people walking in, atmosphere was loud I get it is a bar also but couldn’t have a conversation at our table because of loud tables and bar
… moreBob Schuster
We eat here everytime we stay here!
The burgers are great, but the onion rings are the best I ever had!
Only slight negative… It’s always cold in there it seems.
… moreThe burgers are great, but the onion rings are the best I ever had!
Only slight negative… It’s always cold in there it seems.
Dennis Leung
A hotel restaurant with a lot of potential but the first bite into the food doesn’t match the bite of the check. The service was wonderful and very attentive. The spicy shrimp appetizer was neither spicy nor was it cleaned, and the burgers lacked flavor. I had to ask for a bottle of sriracha to add the sriracha flavor to my sriracha burger. Ask for the bottle if you get this burger. My wife’s Bacon stuffed burger was disappointingly lacking bacon. This place has a lot of potential, the food needs to step up a level to meet the restaurant’s great ambiance and service.
… moreBonnita Claus
I have a hamburger and fries. The fries were pretty good. The was terrible. It was way over seasoned with black pepper. Also, it was dry. It was obvious that all the juices had been pressed out of the hamburger. To be fair, I am a super taster. This means I can pick out seasonings and flavors better than others. For some people, they would not have noticed the over seasoning, but you cannot possibly not recognize the flattened pressed dry hamburger. The bun was fresh and the other condiments pretty standard. I did not have the cheese, to do not be able to tolerate the taste of processed cheese. At home, I would’ve prepared a fine cheddar, melting it with add emulsifier so that it will not separate when poured over the hamburger. How much superior flavor? Place in the burger on the grill I would’ve pressed it once so that was full contact astronaut remove the juices.
Service, it was actually quite nice and refreshing. They were extremely busy getting ready for the evening as a time I was at the restaurant. So the service was understandably slow. The ref fix the hamburger for me and re-cooked the fries. In hopes of pleasing me. You cannot ask for more. The cook at that hour was obviously not a trained chef or even a short order cook. This could account for a lot. It was the hour between lunch and dinner.
Sometimes I wish I was not a super taster.
… moreService, it was actually quite nice and refreshing. They were extremely busy getting ready for the evening as a time I was at the restaurant. So the service was understandably slow. The ref fix the hamburger for me and re-cooked the fries. In hopes of pleasing me. You cannot ask for more. The cook at that hour was obviously not a trained chef or even a short order cook. This could account for a lot. It was the hour between lunch and dinner.
Sometimes I wish I was not a super taster.