John Storms
Tried the improved Whopper. Bun was better, ingredients all tasted fresher and came in a box vs wrapped in paper, still I like the flavor and texture of the normal Whopper.
… moreAustin Effinger
It’s like they make an intentional effort to hire people who don’t speak good English here. And I don’t mean like they have trouble understanding certain words, I mean like… they don’t even know enough English to take a basic order properly, and even after you repeat yourself several times, they still don’t understand. Then they have to get help from someone who speaks English just a little bit better.
So it comes as no surprise that they mess up orders almost 90% of the time. And that wouldn’t be so bad, except now they don’t wanna make it right when they do. Now they tell you, “Oh sorry, we can’t do that! Have a good day!”
It’s a lot harder to tolerate this when Burger King now charges as much as a dine-in restaurant. I’ll just stick to Whataburger and Sharks Burger whenever I want a burger then, I guess. Granted, they’re just as expensive, but at least they do a better job justifying it. Oh, and they don’t trick you with those tiny double cheeseburgers that look like adult size ones.
… moreChris S
Normally I don’t rate fast food places, but I felt this one deserved special note. Super nice staff here. Kinda feels like they actually want each customer to actually feel valued for choosing Burger Kink.
… moreHeather C.
Terrific drive thru service. The employee was patient with a big order in front of me. Assisted her in getting the best deal with her order. My Whopper Junior was made the way I wanted, and was hot. My only complaint is the frozen Coke. It was more air than Coke. Go to 7-11 if you want that, but this place is solid other than that.
… morenixirhei
Today was a good day for a quick lunch for the kiddos & myself right before an H.E.B. trip. We had the honey mustard wraps & fries. Everything was made fresh & absolutely delicious.
… moreWensys Alarcon
Was on the drive thru for over 7 min, I was on the second lane, no one came on the speaker, another car came on the first lane and they took his order, at that point I just left. Don’t have two drive thrus if you only service one, or at least put a sign. This is the second time I try to order at this location, will be the last.
… moreDavid A.
Man, idk what happened, but this place must be under new management!! Kudos to the new staff, my food was fast fresh and cooked to perfection. The bun was fresh and soft. The meat was fully cooked to a good chard but definitely Not burned or dry!! The staff was quick and professional!!
I forgot how good Burger King used to be.
Had a great experience.
… moreBetsey Perkins
I was asked to pull around for my order after waiting for 15 minutes behind two cars. I reluctantly pulled around just to be forgotten about after another 15 minutes. I have 3 small children, 2 of them were sound asleep and wasn’t about to wake them up to go in. When we went back to the empty drive thru, they were apologetic for the long wait but proceeded to serve cold food and forgot some of the food
… moreHeath Evans
Our breakfast was made fresh after we ordered. Service was good in the drive through and our order was correct. Didn’t expect a ton, but it was Burger King and the kids love it.
… moreC. R.
The “manager” Jeff was extremely rude and not helpful regarding our order that was placed over the app. This store closes at 11pm and when I came through the drive thru at 10, he stated they were closed. The order was placed through the app and when I asked him how are we supposed to get our money back, he first states he knew nothing about the app and when I asked to speak to a manager, he claims he’s the manager and quickly changes his story and says that we would get a refund since the order was never made on his end. When I asked him for his name in case the refund never came back and I needed to call corporate, he quickly said Jeff and then threw up the peace sign and slammed the window in my face.
This is exactly why this location has a 2.8 rating. You all really need to do better. Pay attention to these reviews and train your staff correctly! Don’t just hire anyone to represent your company, because this store is really displaying poor service all around!
This situation was absolutely ridiculous and unprofessional. Jeff was not helpful regarding this matter and I will be contacting corporate!
Jan.24.25
10:05pm
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