Reviews
Beware. Incompetent employees ordered 10 double bacon cheese burgers and they gave me 0 burgers with cheese or bacon. Called for 15 min straight no answer and manager didn’t even acknowledge us for 2-3 min when we walked in waiting at register. Dirty dirty location. Stay away
… moreShiree Anderson
Need to be able to put No Stars for terrible experience. I placed a mobile order this morning and I still had to wait in drive thru. They pulled two cars up and I sat and waited til I could get close to the window. She came to the window and said you are the mobile order. I said Yes and I am going to be late. She said he is making it. She came back to the window and gave me my order. The hash browns were hot but my sausage egg and cheese biscuit was less than desirable for waiting. The biscuit was undercooked and it looked as if it was an old sandwich with the cheese stuck to the paper. I know it was poor since I worked for a different Bk for many years.
… moreVonia
Customer service not something to be commended here. Quite the opposite. No receipt, no napkins, no straws given with our drive thru order. Had to go inside to get them. The manager woman, at least she acted like she was in charge, was rude when indicated the errors made on the order. Acknowledged she forgot items, but rolled her eyes anyways while taking her sweet time to give said items to me. I say sweet time because I had come inside to get her assistance and she finished three other drive thru orders before coming back with my items, even though they were already sitting on the grill. Further made rude comments regarding extra condiments. I understand that there are rules, but there is also a courteous method to go about telling the customer when something cannot be done. After making impatient faces while handing me the correct items that we paid for, she turned her back to me without another word. Would have called her back again in order to get her name, but thought better not; not worth a struggle.
Your Drink, Your Burger, Your Way.
Say what?
More like Your Drink (When We Remember), Your Burger (Rudely), Your Way (When We Get To You).
… moreDavid Valenzuela
Everything had to be asked for there was no napkins available, no straws, and no ketchup. They had everything available at the counter and they were very helpful to get it. But there was nothing available at the front. They had a homeless problem because it was a bus route right in front of the store. It was homeless people just Milling about everywhere. I don’t recommend to go to this place at night. But at lunch time it is pretty nice and slow.
I know the pictures it looks like there are napkins and straws but I waited till they put them out before I took the pictures. I did bring it to their attention.
… morePeter Ramos
This BK is trash. They are selling large orders with small cups. The manager just said it is what they sent us for large cups this week so we are selling them as such. They should close this BK down. Cup is same size as fries. That’s theft.
… moreSaul Ponces
I arrived at this place and walked up to the counter, but no one came to take my order for around 15 minutes or more, which felt like forever. After finally placing my order, it took a long time to get our food. We arrived a little after 7 pm but received our food at 8:10 pm. Throughout this time, my 6-year-old kept asking where our food was. To make matters worse, they messed up my order, and only one burger came instead of two. Overall, I would not recommend this place at this time.
… moreMartin Rodriguez
This particular Burger King is one that I frequently eat at the new staff. There has been incredibly kind and nice and make this place so welcoming today a woman walked in with her burger and hand handed it to miss eliza who stopped everything. She was doing to take the burger back and add cheese to it as requested when she came back to the front with the burger. The rude lady started being rude again and disrespectful to her for no reason she did exactly what she was asked. I give credit to this young lady as she stood there and took in everything the customer was saying and wasn’t rude back in. The staff here is amazing and hope they don’t let what one bad customer says change the way they do their customer service.
… moreVivyann Guerrero
July 26th, 2025. The afternoon crew was very delightful and have amazing customer service skills. I commend them and the manager for giving us a great experience and making me want to come back which I will even though it’s not the closest to me! (:
… moreGrant Dryden
Really old BK. Food was still good though. Could use a complete remodel. I felt like I was stepping back into the 80s
… moreDoit Myself San Antonio
We drove here for take out only to find the drive through closed. We went inside, ordered a Texas Whooper Meal and a regular whopper meal with an order of chicken fries. I was told it would be five minutes for the chicken fries and I agreed with that being fine. I pay for my order and while I’m waiting I start to notice that this place doesn’t look very sanitary. I start to regret my visit. 10 minutes later the gentleman comes up with a bag of chicken fries to tell me he has no chicken fries. I ask him what it is that he’s holding and he responds “spicy chicken fries”. At this point I request a refund on my chicken fries and I’m told that they cannot refund me any money “because the order had already been ring up”. It makes no sense. I ask him what he can do to compensate me for not having chicken fries and at this point he says he’ll throw in some mozzarella sticks. The fries were cold, the burgers were cold. This was a terrible experience. It’s a shame because we really like Burger King. We will be visiting a different location from now on. There were only two people working at this restaurant which explains why the drive through was closed.
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