Marcus Sursa
Desaray is awesome!!
⭐⭐⭐⭐⭐
I had an awesome experience at Burger King in Laredo! The food was fresh, hot, and made exactly how I ordered it. The Whopper was stacked perfectly, the fries were crispy, and everything tasted great.
The staff was friendly, fast, and professional — you can tell they care about customer service. The restaurant was clean, organized, and had a welcoming atmosphere. Even during a busy time, they kept the line moving and made sure everyone was taken care of.
Definitely one of the best fast-food experiences I’ve had in Laredo. I’ll be coming back for sure!
… moreEddie Calleja
Kids always choose McDonald’s but today they decided Burger King. Food and service was good. My complain was A/C where the kids play was turned off. Super hot in the play area. We were gonna leave but we had already ordered. They said they don’t control ac from here..
… morenadia fernandez
Drive thru order was horrible for the most part. The new smokehouse burger was a joke. The nuggets, 1 order was fresh, 1 order was not fresh at all, the 3rd order was stale. The drinks were the opposite of how I ordered them. I put pics of the new burger, how it came, it didnt have pickles and I forgot it came with brisket until I picked at the cheese.
… moreRobert Garza
Always packed food temp is High warm. Pretty quick service the staff is great
… moreLaura
Check your order before leaving drive thru. Eveytime we oder from this burger king, they forget items or give us the wrong item. They are super nice about making it right, but it is really disappointing and inconvenient to have to park, check the items recieved and go back in to let them know about the issue. Also, you will get no napkins. nor ketchup in the drive thru. You need to ask for it.
… moreRamiro DeLeon
They always take long just to charge you the food and they never have patties for Whoopers they made me wait 30 minutes in the drive thru and at the end they said they didn’t have meat for whoopers
… moreAlejandro Lara
Stop hiring incompetent workers that take too long for orders. I shouldn’t be waiting 30 minutes for a Whopper JR.
… moreRuby De Luna
The drive through screen wasn’t completely working so I couldn’t see the full menu. I was asking about the new burger being offered . For the dragon movie. The drive through female who has pink hair was being very rude kept telling me .NO …to me.asking about the burger . She told me 3 times NO as an answer for my question. Until I kept insisting that I wanted that meal. I went up to the window to pay she looked at me rudely and just waited to charge me took a few minutes . I could tell she was doing it on purpose making me wait. Employees who do not wish to work should make room for those who actually want to work. Managers should really pay attention to how their employees are treating customers.
… moreFrancisco Javier Rodríguez Gallegos
I pay for extra jalapeños and they put 3 slices literally on my spicy chicken sandwich,when I ask the manager she said yes they are there I look at her and you mean this 3 little slices and she just look at me like I was dumb or something,the fries were cold and hard, very bad experience at this burger peasant not a king
… moreDrkSoul
I got my food cold and when i told them about it they made faces.
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