Danny Mccoy
The food itself was fine but when I ordered a kids meal, it was with the intention of getting the toy. It seems like the workers didn’t bother to look at the details of the mobile order. I won’t come back if they’re just gonna substitute a cookie that I don’t want or eat for the toy that I do want. Based on my mobile receipt, it doesn’t even show that i didn’t want pickles… so I dont know if the workers get all the details or not.
… moreyo mama
absolutely HORRIBLE. ordered on doordash and my dasher waited for my food for 20 minutes. then i look at the picture of the receipt why does it say EXTRA CHEESE??? in what universe did i ask for that? i did not! i double checked and i did not ask for extra cheese im furious. i hate ordering on doordash or uber because fast food workers don’t care anymore! read!!! it’s not that hard!!!
… moreRosy Edwards
Rebekah the cashier is so rude and dismissive. She had an attitude the whole time we were ordering. She kept stalling to take our order as if it were difficult to take a sandwich order. She really needs to work on her costumer service and attitude. Anything we would ask her, she would drag her attitude with her. I really wish I could’ve enjoyed my meal but jeez…. It wasn’t even a busy time to eat. Someone can’t come in to a restaurant to order anymore? The assistant manager Ari, is super kind and took great care of us. He had such a sweet smile and deserves his role.
… moreNo One
I went to burger king, excited to get my hands on the Spongebob meal. As a life long Spongebob fan, I was willing to wait in line as long as I got it. I waited for nearly 20 minutes to even order, then another 20 to get the food. I was fine with it. When I ordered they told me the drink machine was down, so I wouldn’t get the pineapple drink. Thats fine, I mostly wanted the pie anyways. I get my food, understanding they were understaffed, I was nice. As well as the Spongebob meal, I ordered for my boyfriend. He wanted a milkshake and some burgers. When I get home I notice they never gave me the shake… Mistake on my part for not reminding them. But they also didn’t give me the pie in the meal. I only got the burger and cheese tots. I waited for nearly an hour for basically nothing and paid $15 for a burger and tots. Even the tots tasted hard like theyd been sitting out. I’m extremely dissapointed. I don’t even want to go back to get a refund because it’ll take forever. I just wanted to enjoy my favorite sponge and some pie and didn’t even get that. I know youre understaffed but, how do you forget one of the 3 things in the meal like that.
… moreImani Curtis
Pete the night manager I encountered today was way out of line. He accosted my husband & me over paying for water. He first shouted at us that we will have to pay for water, when I asked why he said it’s policy. I explained I have never paid for water at any Burger King location & he continued to yell at us in front of other customers. When I asked for his name he would not give it to me. Another employee did. Never had a bad customer service experience at a BK until now. Definitely wasn’t about to order after that. Ridiculous to be treated like a homeless person loitering when all I wanted was ice & food. Also, when checking online they don’t sell ice at this location so I just wanted to fill my cooler since I’m on the road traveling.
… moreMeghan Lankster
Worst BK in the state! Food was old and cold, refused to provide any service or try to rectify the issues. I ordered a Bacon double cheese burger and you see what I received. When I called to report the manager on duty just hung up in my face. I returned to the location for a refund manager refused to come from the back and get off her cell phone because she was “busy!”
… moreHnj1983
Food was super hot and fresh. Staff was so nice and friendly. Restaurant incredibly clean. Only waited 3 minutes to get my food!
… moreRory Jones
Came through the drive thru for lunch today and my order was completely wrong and missing my daughter’s Main item. The Night shift was very polite and made everything right when we came back later. Thank you for your kindness, you made it right for my kid.
… moreDAN1EL DOLLAR
Nothing wrong with the food or atmosphere.. both of which don’t matter unless you can actually receive your order.
We ordered online from work and had to wait 30 minutes for 2 burgers and 2 fries, because they simply didn’t make our online order. They even took the receipt and posted in front of the production line.. never made our order.
There was entirely too much playing around going on when we came in. The guy in the back was distracting the sandwich maker by simply talking about everything other than something work related. The guy actually making the food seemed to be the only one working.
When confronted, we were told, they simply didn’t “see” our order. We had been the only ones standing in the restaurant for 20 minutes at this point. We order extra veggies on both sandwiches and didn’t get extra anything, all of which we paid for. Unexceptional and unprofessional. I’ll just cook my own impossible burger from now on. ️
… moreJack Phillips
The drive through was backed up. The team was hardly vocal in there interactions at the window. The food was correct.
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