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There’s a Burger King® restaurant near you at 209 E Norris Dr. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in OTTAWA, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Well-known fast-food chain serving grilled burgers, fries & shakes.
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Burger King | Ottawa IL – Facebook
Burger King, Ottawa. 50 likes · 2 talking about this · 309 were here. Burger King® at 209 E Norris Dr, IL serves flame-grilled burgers, breakfast, lunch,…
Reviews
Samantha Carr
The nice young man Brenden that helped us made this visit to burger king,a very pleasant experience. He was courteous,polite,and not only taking orders but keeping the restaurant clean and being actively friendly,and helpful.Food was quick and he even gave both my boys the same toy wich i appreciate. Very kid friendly,We will be back.
… moreWes George
Used bandaid in my to go bag! Nobody answers the phone. I got someone to answer a few hours later, asked for a refund, they said wait til morning to talk to a manager. This morning after numerous calls with nobody answering the phone, the manager had already left, and the employee who answered told me no refund since it had been several hours since the incident.
I was very polite and told them I didn’t want to get anyone in trouble, I didn’t want to call just to complain, I just thought it was a reasonable remedy to get a refund. For context, the bandaid was at the bottom of the bag, AFTER we eaten our meal! We were gagging.
Also the chicken nuggets were dry, clearly under a heat lamp for hours, past quality control. We did not eat those.
… moreI was very polite and told them I didn’t want to get anyone in trouble, I didn’t want to call just to complain, I just thought it was a reasonable remedy to get a refund. For context, the bandaid was at the bottom of the bag, AFTER we eaten our meal! We were gagging.
Also the chicken nuggets were dry, clearly under a heat lamp for hours, past quality control. We did not eat those.
Laura Haskins
Apparently this is what my burrito is supposed to look like. There’s “special sauce on here” but so little I literally can’t see it. The food service here is simply awful. Have some pride in your work. Would rate 0/5 if I could.
… moreTrish Ann
This burger king is insanely underrated. Idk what they’ve been doing in here the last few months, but man anytime I want a burger & fries this is my go-to. 10/10 recommend
… moreKylie Shelton
store put my friends order through without him even finishing, and when he got to the window, they claimed they “couldn’t add anything else to the order at the window” like YES YOU CAN! EVERY RESTAURANT CAN!
plus his coke tasted like deodorant!
… moreplus his coke tasted like deodorant!
Amy Lynn
Waited at intercom for 15 minutes before someone took our order. Once our order was taken we were asked to drive forward to wait for food. That also took another 15 minutes. One of the sandwiches we ordered was perfectly made and was hot. The other was completely wrong and wasn’t what we even ordered and sloppily made. The staff brought our food out while on the phone saying they were short staffed.
… moreTravis Osenkarski
The food prep guy keeps touching raw meat. Then without changing glove,s goes and makes orders . That called cross contamination. Next time I see him do it I’ll take video and call the health department
… moreChristine Beyer
The employee was really rude. The cashier had accidentally given us an extra drink cup and I didn’t really notice as I was buying the food for my daughter and her friend. She called “ma’am can you come here” after we got our food. Then proceeded to question me about what I ordered. Then made me pay again for the extra drink even though it was their error giving an extra cup. I didn’t mind paying for it. It was her attitude and how she talked to me that I didn’t like. Poor customer service. I won’t be back!
… moreLisa Kinsella
I go to Burger King once or twice a week. I use the Upside app you get a percentage off. I have 45 minutes for lunch and I get the number five every time I go. If I had to prove it, I guess I could get the information from Upside to show all of my receipts. I say this because the manager today got into an argument with me regarding my order. I placed my order and she said move to the next window. It will be $10.63. So I moved to the next window and when I got there, she said it would be five dollars and some change. I said oh no it’s $10.63. I get the same thing every time I come and she said no you scoffed at me , and said that was too much money . I said I didn’t scoff at you nor did I change my order and she closed the window and went and talked to somebody else inside and they both came to the window and said no it was you you scoffed and changed your order… I said I would like the number five and repeated what I wanted And she opted to continue to argue with me. I asked for the manager and she said she was the manager. I have been in business for very long time and never in my wildest dreams, would I speak to a client the way that she spoke to me, nor would I dehumanize somebody by going to get somebody else to back me up to speak disrespectfully in unison . I say to Burger King you need to train your personnel, especially your managerial personnel how to show respect to your customers. I now know why Burger King’s line is so short and McDonald’s line is so long, I will opt to wait in line from this day forward.
I believe her name was Kelly and she claimed she was a manager whether that’s true or not remains to be seen. I filled out the survey on the back of the receipt and they ask you if you would like somebody to call you from Burger King corporation of course I said yes. I will see what happens. Customer service seems to be something in the past.
… moreI believe her name was Kelly and she claimed she was a manager whether that’s true or not remains to be seen. I filled out the survey on the back of the receipt and they ask you if you would like somebody to call you from Burger King corporation of course I said yes. I will see what happens. Customer service seems to be something in the past.
Jose V
You changed your opening hours from 6 to 7am, I have no issues with that. But then I come through here 2 to 3 times a week to grab a quick breakfast before heading to work and you’re not open… one of the times I was told you don’t open till 7… this was at 712am. Girl at drive through wouldn’t take my order at that time. Today 9/19 the delivery driver greeted my at 713am and told me that picky the cook is in and won’t take my order cause he doesn’t know how. I get that and can respect it… just don’t open for breakfast
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