

There’s a Burger King® restaurant near you at 2320 Route 34. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in OSWEGO, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Well-known fast-food chain serving grilled burgers, fries & shakes.
Address and Contact Information
Address: 2320 Walter Payton Memorial Hwy, Oswego, IL 60543
Phone: (630) 554-0218
Menu Photos
Order and Reservations
Order: Order online
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2320 Route 34 – Burger King
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Reviews
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⭐☆☆☆☆
I went through the drive-thru on Wednesday and realized when I got home that Burger King forgot to include the 2 wraps I ordered. I called and spoke to a younger guy who was really nice. He apologized, took my name down, and said I could come back to pick them up anytime.
I came in Saturday, and the situation went completely downhill. I was greeted by someone named Dulce, who said she was the manager. She immediately asked me for an order number. I giggled a little and told her I didn’t have one, but I spoke to the guy right over there—who I recognized from the drive-thru window and his voice from the phone. He even confirmed he remembered the call and the issue.
But Dulce still acted like I was trying to scam them or something. She came back and told me that *next time* I needed my order number, in the most rude and condescending tone. Then, she had the *audacity* to tell me that *I* needed to come in with a better attitude next time. I came in perfectly fine, but yes—I was annoyed after being talked to like that.
This manager should not be dealing with customers. I guarantee I’m not the first person she’s treated this way. She clearly doesn’t know what good customer service looks like. I won’t be back.
evening
Happened around noon and we went to the intercom to order. This employee was this older lady, black hair with a lot of grey hair mixed in, her skin was tan and complex, and was sorta short, maybe around 5’1-5’3? Obviously intercom order are hard to take, I’ve worked in fast food before, so I tried to be loud as I can. Didn’t even get through all of our order at all, just got to 1 item and this employee just cut me off and gave us the total.
So, we went to the window and tried to explain that we didn’t get to finish our order, and the same women just said “It’s hard to hear and you didn’t say anything else, so your total is $___”. Me and my mom just stood there shock and I tried again to explain, but she just said the same thing and was giving us this irritated face. So my mom just said we didn’t want anything anymore, and this lady just said “okay” while slamming the window on us.
It was super unprofessional and hopefully that burger king will deal with such rudeness because I know that’s not how one is supposed to be treated, even if one has a bad day.