German Garcia
Great customer service I have received in a Burger King, McDonald’s, Wendy’s or any other fast food burger place. My son and I had and event at The Mirage banquet hall that’s around the corner and when we left we decided to get a Burger. It was late at night around midnight and saw that this Burger King was open 24hrs. We pulled up to the drive thru and ordered a couple of things. A lady by the name of Gabriela took care of us was very nice and had a good attitude. She told us to pull over to parking spot #1 to wait for our food. I pulled back in and asked if i can change one of my burgers for a different one and she was able to help me out and had a good attitude about it and told me there was no problem at all. We went back to the parking spot to wait for our order. It was cold and snowing. She came out with our order and asked me if I can please check and make sure I had all my food. We went through it and yes everything was good. She asked if I wanted any more sauces or ketchup I said yeah and she ran back inside and came out quickly with more sauces. She was very nice, helpful and had a really good attitude.
… moreRebeca Silva
Ordered a spicy crispy sandwich and god a sandwich swimming in grease I mean it was just ordered and the bread is already SOAKED in this grease, I lost my appetite after this I have ordered this sandwich at other locations and have never received it like this before if I can give zero stars I would .
… moreMarie Wagner
Pulled up and ordered a plain double cheeseburger. I then noticed they had apple pies, so I asked if they were made to order or were they sitting around a while. (A legit question at 4am for night time workers like myself) I got no response. I said hello? The woman said ok apple pie? I asked again, the question of are they made to order. Absolute silence. Then she said, ok cheeseburger. I asked her if she spoke English. She said “little bit” so I asked if anyone there spoke English. Once again got “apple pie?” I said don’t worry about the pie, just give me the cheeseburger. I pulled up and waited at window. And waited. And no one came. I think due her her not knowing English she hid rather than try to take order. I finally left. Employees should be able to understand the language enough to take an order. Pretty ridiculous.
… moreMary
I ordered a bacon croissant and they gave me sausage, also the gentleman at the window Martin stated there was no icing for cini minis. Please double check your order; as they will hand you whatever they want to hand you through the drive thru.
… moreIvan Adan
Worst experience ever! On November 15th around 7 p.m., I went through the drive-thru to pick up an order I had placed. The manager refused to give me the order I had already paid for, demanding that I go inside even though I was already at the window. Not only that, but this manager also yelled through the window that it was not my order and woke up my baby who was sleeping in the car. The level of disrespect was appalling.
… moreCarlos Garcia
Excellent customer service! Very friendly staff. I recieved my order fresh and fast! Highly recommended location!
… moreSteven Cheng
I ordered the”Impossible burger” with onion rings. The burger taste great, just like beef waper. But the onion rings are terrible, over cooked , it taste so dry.
The service is good and fast.
… moreOscar Torres
Located in front of the little plaza where Ace, Dunkin Donuts, and other small businesses are. Sitting on Westbound of Grand Ave.
This location has gone through a remodeling. They have kept a similar floor plan. An addition of a modern bench for waiting customer is a good modern touch. Also a other great additions of more modern looks and a renovated ratting area.
It offer a few parking spaces. Wheelchair accessible, but the main entrances open to the outside (for safety purposes) and the door on the east side had a crossed wooden “plank” for a door handle, which may not be the most accesible. The second doors to the restaurant have a vertical handle that is more accesible.
The service is fast and of good quality. I like the fact that they allow the customer to see the action by the setup being open and right in front of the counter.
The burgers are great. The size is as advertised, which is not easy to find now a days. I love coming here and dinning in.
There are booths, benches as well as chairs available. Bathrooms are not unisex.
… moreNikki G
Our company has a shop down the street and go to this burger king regularly for lunch. Never fails, we’re ALWAYS missing food. ALWAYS. Get it together BK.
… moreJames “Fury” Porretta
Genuinely grumpy people who shouldn’t be working in the customer facing service industry.
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