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There’s a Burger King® restaurant near you at 1225 Euclid Avenue. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Helena, MT serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Well-known fast-food chain serving grilled burgers, fries & shakes.
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Reviews
zoe rumm
I don’t normally leave positive reviews, but this Burger King honestly deserves it. Every time I’ve gone, the food has been fresh, hot, and exactly what I ordered. The fries are always crisp, the sandwiches are put together neatly, and everything tastes like it was actually made with care.
The staff here is also surprisingly friendly. They’re quick, patient, and never make you feel rushed, even when it’s busy. I’ve had multiple visits where the employees went out of their way to be polite or double-check my order, which I really appreciate.
The restaurant itself is usually clean, the wait times are short, and the service feels way more organized than most fast-food places. Overall, this location is definitely one of the better ones, and I always leave satisfied.
… moreThe staff here is also surprisingly friendly. They’re quick, patient, and never make you feel rushed, even when it’s busy. I’ve had multiple visits where the employees went out of their way to be polite or double-check my order, which I really appreciate.
The restaurant itself is usually clean, the wait times are short, and the service feels way more organized than most fast-food places. Overall, this location is definitely one of the better ones, and I always leave satisfied.
Daniel Harris
Every Burger King in the city of Helena deserves serious reconsideration.
We lost both of our Hardee’s locations — which were far better restaurants — yet somehow we’re left with three Burger Kings, and every single one of them has major issues.
The Burger King on Prospect is consistently careless with orders. I’ve ordered bacon burgers there multiple times, and twice there was no bacon at all, requiring me to go back inside. The third time, there was bacon, but it was barely noticeable — ultra-thin slices and only about half a piece. That’s not acceptable.
The Burger King kitty-corner from WinCo isn’t much better. They frequently run out of basic items like apple juice and kids’ toys. I’ll say the staff themselves are generally fine, but overall the experience is about the same level of disappointment as the Prospect location.
The worst one by far is the Burger King near Carroll College on Euclid. On a Sunday between church services, we stopped in for one kids’ meal. There was only one car ahead of us, yet it took 15 minutes just to have our payment taken at the first window. This is supposed to be fast food. Waiting that long for a tiny burger and small fries makes no sense. It honestly felt like the cooks were also being forced to run the window, which is a management problem, not a customer problem.
To sum it up: poor order accuracy, missing ingredients, constant shortages, and painfully slow service across all locations. Until major changes are made, I wouldn’t recommend any Burger King in this city.
… moreWe lost both of our Hardee’s locations — which were far better restaurants — yet somehow we’re left with three Burger Kings, and every single one of them has major issues.
The Burger King on Prospect is consistently careless with orders. I’ve ordered bacon burgers there multiple times, and twice there was no bacon at all, requiring me to go back inside. The third time, there was bacon, but it was barely noticeable — ultra-thin slices and only about half a piece. That’s not acceptable.
The Burger King kitty-corner from WinCo isn’t much better. They frequently run out of basic items like apple juice and kids’ toys. I’ll say the staff themselves are generally fine, but overall the experience is about the same level of disappointment as the Prospect location.
The worst one by far is the Burger King near Carroll College on Euclid. On a Sunday between church services, we stopped in for one kids’ meal. There was only one car ahead of us, yet it took 15 minutes just to have our payment taken at the first window. This is supposed to be fast food. Waiting that long for a tiny burger and small fries makes no sense. It honestly felt like the cooks were also being forced to run the window, which is a management problem, not a customer problem.
To sum it up: poor order accuracy, missing ingredients, constant shortages, and painfully slow service across all locations. Until major changes are made, I wouldn’t recommend any Burger King in this city.
Usagi Don
I can’t stress enough that this review is for the franchisee that runs this location rather than the staff that work there. The staff are obviously overworked to a criminal degree – I have never seen more than three people working here at once. As a result, I have to imagine they are also underpaid, lacking proper training and just generally not given any reason to put in more than the bare minimum.
That being said, this place is mind-numbing in how badly it runs. At the very least, it is consistent: I can always count on the wait to be extreme, the menu to be missing items and at least one item to be incorrect. The service is usually fine, in the sense that every member of staff that I interact with are doing their best to be polite and somewhat friendly, but the team members are obviously unhappy and not exactly concerned with making sure experiences are positive beyond the meet-and-greet. I can’t say I blame them, considering there is usually one person working the line, One taking care of customers at the counter and at the drive thru and maybe one more trying to fill in gaps where they can.
Whoever owns this location, you are causing your business to fail.
… moreThat being said, this place is mind-numbing in how badly it runs. At the very least, it is consistent: I can always count on the wait to be extreme, the menu to be missing items and at least one item to be incorrect. The service is usually fine, in the sense that every member of staff that I interact with are doing their best to be polite and somewhat friendly, but the team members are obviously unhappy and not exactly concerned with making sure experiences are positive beyond the meet-and-greet. I can’t say I blame them, considering there is usually one person working the line, One taking care of customers at the counter and at the drive thru and maybe one more trying to fill in gaps where they can.
Whoever owns this location, you are causing your business to fail.
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They constantly mess up my order and the food is always disgusting, cold, and overall poorly prepared. this is the worst burger king location I have ever been to, both in Montana and many other states.
… moreAllen Gursky
Worst fast food spot in Helena. Service is slow, food is cold half the time. Severely understaffed. Not just in a “everywhere is understaffed these days” kind of way. I have never seen more than three people working here at one time. I switched to hardees because of how low quality the over all experience is. Came back once hardees closed and was starkly reminded of how bad this place is.
… moreNathan Kelley
First in line and waited 10 minutes before I got help. Got help and as im ready to pay for the food the gal walks away to the drive through leaving me hanging dry! Get my cup for soda and there is no ice. Get ice from the back and I pour my soda, soda machine is flat. Then I wait 25 minutes for my food to only get a mediocre whopper and half cooked fries. This burger king and it’s staff suck. Booooooooo!
… moreSandra
This restaurant doesn’t have it together and hasn’t since they opened. It is bad service every time. Nice people. Do not know what they are doing at all. This place needs to either close or get real managers
… moreDeborah Peters
We came in for lunch at 2:00pm. Husband wanted the Bacon King and I ordered the “Big” Fish. Husband had to change his order because they were out of all things, the Whopper patties! Self-serve soda machine wasn’t dispensing most of the soft drinks, like Coke and Dr Pepper products, but one of the employees took my cup and filled it behind the front counter. The employee who waited on us smelled horribly of body odor and had a dirty appearance. Then husband comes out of the bathroom saying it was dirty, smelled of “piss” and did not have a soap dispenser or soap of any type. Does this mean the employees don’t wash their hands?. This was our second time at this particular BK, and the first time was about the same, basically just really dirty in the dining room. We will not be back. They had their 2 chances
… morePeter Schade
Holy Mayonnaise! I hope you like a sloppily-made burger with more mayo than burger, lettuce all over the inside and outside of the burger, a mashed and crinkled together wrapper. Try taking a bite without dripping mayo and having it all over your face. Go ahead try it. I stopped in at what seemed to be the slowest time of the day and received two of the most sloppily-made burgers Ive ever had from a fast food joint. Its not been the first time – I don’t know why I go back. Whoever is managing this place is doing a terrible job.
… moreNorman Tweet
Worth it if you like Burger King. But there were only two people working when I was there, so it took almost 15 minutes for them to deal with drive thru and dine-in customers before my order was ready. Was not impressed.
… more