Bryan Reece
We are frequent morning visitors before my daughter goes to school! She is obsessed with Tammy, I find that is the reason she wants to go in the morning. Tammy is a great person to interact with to start the day, she is so positive, uplifting, sweet to all her staff and sweet to my child and also myself. She really sets the tone for the store, she creates a very welcoming relaxed environment. It feels similar to stopping by your Aunts house for breakfast. She’s really fantastic and needs to be moved up in your company. As a business owner, she is an ideal individual for staff to find confidence in and for staff to follow as an example on how to provide traditional customer service, which ultimately leads to returning customers like ourselves. We appreciate your kindness and extra effort to make us feel welcome Tammy!
… moreDebra Jarzomkowski
The food was over cooked, they did remedy the situation by cooking fresh. All workers friendly, and very helpful. The kiosk was backed up and they volunteered to take the order at the counter which is a big plus for me. No fault of the employees that, Unfortunately BK has changed some aspect of food like breading on fish and chicken nuggets, with less chicken and fish contained with in the items. The breading has less spices so without a sauce they are very bland. The facility was very clean. It was a nice quiet atmosphere. I would give a second chance if traveling through the area again, maybe sticking with a burger… at Burger King.
… moreJackie
I used to never have a single issue with this location. The last 2 orders I’ve made were nothing but issues. When a person orders a burger with lettuce, tomato, and ketchup, they expect lettuce, tomato, and ketchup. Not pickle. Not a single END slice of tomato and a couple slivers of lettuce. What the hell???
Sat in that drive through for 15?? Minutes, mostly in front of the speaker with nobody speaking, then 5 (probably longer) in the restaurant for them to “fix” my burger while the rest of my food got cold. AFTER I ordered online, which is supposed to be quicker??? Not to mention, the lady I talked to trying to get my burger fixed kept interrupting me, assuming what the problem was. Listen when somebody speaks maybe. Sick of not getting what I pay for.
… moreSandy Richardson
Went through the drive-through I ordered a chicken sandwich with no I said mayonnaise or salad dressing or whatever that is just chicken lettuce so I get home. It’s got salad dressing or something out on the bottom of it a lot so I call up there in this girl is just smart. Alec said well I’m sorry about that and I said well I’m sorry too. That’s five dollars and she didn’t say anything just hung up. I just think that’s the rudest I mean five dollars is a lot to me and I didn’t get to eat it and she didn’t offer to replace it. She wanted to know if I want to drive all the way over back up there I said no so I just said it was at 1:30 today. Today is Friday, 13 February at 1:30 so whoever answered, the drive-through lady was super nice but whoever the little girl answered the phone when I called up there she was smart. Alec basically was let me know too bad. I just think that’s sad I DoorDash I work for DoorDash and I’m in there all the time I never caused a problem I just don’t understand.
… moretristen jorden
I ordered 3 rodeo burgers . They come with barbecue sauce . I guess this is the have it your way edition .
… moreBrian Baker
Ordered a whopper meal and the service was quick. Staff super friendly!
Food is great.
… moredistinguished gentleman
ordered bacon king twice and both times only got a single slice of cheese
edit: once again my order was incorrect. my bacon double cheeseburgers had no bacon. how is there always something wrong?
bacon king still only has one slice of cheese yet their ad picture shows 2. pretty sure that’s false advertisment when its not a mistake and happens EVERYTIME. 1 star bk. never had issues with louisville bks
… moreAmy Flowers
Actually told not to check that all the food is in the bag because it impacts their drive times. If we weren’t missing items when we stop we wouldn’t need to check. Customer service trumps the 30 seconds it takes to check the bag.
… moreBobbie Morris
Absolutely Horrible! Tried the new Sourdough Philly cheese steak sandwich, ordered two of these sandwiches which cost almost $13 just for the sandwiches and was highly upset when I got home to eat. They did not look anything like the picture. Will NOT return to this location!
… moreL. Dianne Clevenger
I like this Burger King. The food is good and the bag with our food is packed good. It seems to stay fairly busy here but not so busy that you’re waiting too long. Of course, lunchtime is busy. We normally get the whopper with cheese, and they are freshly made and wrapped appropriately and best thing is the burger is not way smaller than the bun. There is fair amount of lettuce,tomatoes and onion, and pickles if you want them. The fries are always fresh and hot and very good. Good service, too. When we go inside the employees are kind and helpful if needed. We have breakfast here sometimes and its good also. It’s a very clean and well maintained fast food restaurant and we like it for a quick bite to eat.
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