

There’s a Burger King® restaurant near you at 9201 South Dixie Highway. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Miami, FL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Well-known fast-food chain serving grilled burgers, fries & shakes.
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Reviews
Tonight, I was charged for a single patty instead. When I calmly asked to add the second patty and pay the difference, I was told it would cost $3.41. I questioned the price because I usually pay about $1 more for the double meat version. After going back and forth, I was told it was being processed as a “new order.”
That was not my mistake — I placed the same order I always do, most likely it was a simple misunderstanding.
What made this worse and was troublesome was the behavior of the employee, Angelo. The interaction became argumentative on his end when I was just trying to get clarification for the additional charge., and when I went to pay the difference just to move on, he aggressively took the money out of my hand.
I asked to speak to the manager on duty, she reacted unbothered. When I told her how can she allow such disrespect and aggression from an employee, she stated she “had her headphones on,” and didn’t hear the interaction that I just explained even thought she was present during the interaction.
She offered to give me back the money and I did not take it. This was never about the money it’s about professionalism and basic respect towards every customers. Rude and aggressive behavior should never be tolerated in customer service.
It is concerning that Burger King appears to be failing to provide adequate training and clear customer service standards for both employees and management. There should be defined expectations for how customers are treated — especially repeat customers.
Their slogan says “You Rule.” Unfortunately, that did not reflect my experience tonight.
Very disappointing.
Missing the honey syrup for French toast
I had an amazing experience at Burger King! My Double Whopper was cooked perfectly fresh, juicy, and full of flavor. Richard and his team were incredibly friendly and helpful, making sure everything was just right. It’s always great to see a staff that takes pride in great customer service. Definitely one of the best Burger King visits I’ve had!
It’s a fast food yes but it takes a few minutes to cook things anyway .. AND if it’s very busy when you come it’s normal !
This place is great and so are the people mentioned above who work there ..
Big thank you to Carlos and Angelo and their manager ..( sorry didn’t get his name !!)
I’d especially like to thank Paula Ramirez, the shift manager, for going out of her way to help us. She treated us with such genuine care that it made our visit memorable and you can tell she makes sure customers leave happy. I’ll definitely be coming back!
My son works at this Burger King, and proudly tells me their strengths: clean store, fast & caring staff, and good food, so I stopped by.
It’s all true, and Jordan prepared my Whopper with pride in himself, his job & the BK standards of Food Prep. The Whopper was professionally prepared; unlike the sloppy mess that seems to be the norm amongst burger joints.
I appreciated the consideration as trying to eat a Whopper, one-handed, is challenge. Overall, I was pleasantly surprised by the store’s appealing atmosphere. The visit is worth the drive.