Burger King

  3.4 – 1,446 reviews   • Fast food restaurant

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There’s a Burger King® restaurant near you at 5515 International Drive. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in ORLANDO, FL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful ye…

Well-known fast-food chain serving grilled burgers, fries & shakes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Burger King 32819

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burgerking.com

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Burger King

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Burger King® Whopper™ Bar | Universal CityWalk™ Orlando

6000 Universal Boulevard Orlando, FL 32819 Your Way, Every Day. At this unique take on a fast food favorite, choose from over 20 toppings.

Reviews

Anthonny Crescioni
I used to come here everyday because its the closes fast food near where I work. But the food quality is horrible, chicken fries are overcooked or old, whopper jrs seem to be thrown together sloppy, and they always forget to give me the sauce I order and no napkins, and mind you I go there everyday because i work near by, its always an issue, im gonna have to go out the way to shop at McDonald’s. Horrible place and experience.
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Alonzo Bryant
I got there and the manager was just chilling in the customer area. I ordered a chicken sandwich and nuggets. The sandwich was alright, nothing special. But the nuggets were terrible, I don’t even think they were cooked all the way, and they were rubbery. I also had to walk back for sauce. I’m never going here again.
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Smiliz Star
This Burger King is one of a kind you will find all your usual burgers. This specific location the employees are not that friendly they have very very serious faces and is scary to get that vibe in your food. These female employees should be grateful they have a job in a country that is not theirs. They have some income but their deep sadness is unbelievable mirrored in their faces is shocking. I tried to make them smile but Nutin would love them from not showing that upside frowns. I got a breakfast item and ask for some butter and she was furious about it and replying that they didn’t have any butter something so simple. They need to be aware of show happiness among any circumstance. That creole mindset is way too tough. If u come here to America at least learn how to be thankful and joyful. Overall just be aware of their bad energy transmitting it to the food they serve. Just fyi. BK is a legend and always be. But having that bad experience can ruin the good legendary burger experience! I went there a few times and it was always same bad attitude that stinks!
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Brian
This is one of the worst burger kings I have ever been to. Went about 2 days ago & ordered via the drive through. The woman on the intercom was almost impossible to understand with her deep accent. She couldn’t get the order correct after multiple attempts. Got my order and I checked it. It was wrong. I told her & she just looked at me like she couldn’t understand. After a few minutes, finally got the right food. I decided to try again today & went inside this time. Order went smooth. When I left I noticed one item was wrong again. Receipt shows it correct but obviously they can’t read English either. Avoid this location unless you like getting wrong items.
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Victoria Boyle
Did I really just get interrogated by the staff who forgot my French fries for my online order…?

Prepare to be aggressively told one word over and over in the drive thru line “Confirmation!” “Confirmation!”
Apparently no- “confirmation” is not the confirmation number from the uber eats pick up number.. and no it is not the name on the order either.. and no showing your phone with uber eats “confirmation of order placed” is also not the “confirmation!” they (two employees) will be shouting at you with no further explanation.

Also, not worth going inside to get the order of fries they left out. They will demand a receipt that they never gave you… also no they don’t remember you (the only vehicle in the drive thru less than 2 minutes ago and only customers in the building)… yes they will ask to see the contents of the Togo bag you opened… and then question if there really was no fries in the bag after bare handed rummaging through it.. btw the bag that is clearly full and not touched from when we grabbed it less than two minutes prior from you at the take out window…

What in the world did I just experience?
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MCO CAPITAL
Why bother even staying open. Food was not fresh, chicken sandwich was dry . As with most of you locations …Freestyle machine was almost out of most flavors. Do you guys do this to save money? I won’t be back . Don’t waste your money here .
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Antonio Prisco
Burger King’s “Timer Trick”: How Customers Are Being Used to Protect Drive-Thru Metrics

If you’ve ever wondered why you’re told to “pull up to the first window” at Burger King — even when no one else is in line — you’re not alone. What looks like a simple instruction is often part of a much bigger strategy that many customers have been noticing nationwide: drive-thru timer manipulation.

And it’s costing customers time, patience, and in many cases, fairness.

What Happened

Recently, I pulled into the drive-thru at a Burger King with zero cars ahead of me. The employee took my order and told me to pull up to the first window. So I did.

And then I sat.

Five minutes passed.
Then ten.
Meanwhile, cars started lining up behind me — cars that got served faster than I did.

No one called me forward, even though my food was clearly done. This wasn’t an accident. It wasn’t forgetfulness. It was deliberate.

And it’s something that happens over and over again at Burger King locations across the country.

Why This Happens: The Timer System

Most drive-thru restaurants have a timing system that measures:

How long it takes to greet the car

How long it takes to take the order

How long it takes to deliver the food

How many customers are moved through per hour

Corporate uses these numbers to score the store’s performance.
Better times = better evaluations.
Worse times = write-ups and disciplinary action.

At many Burger Kings, employees are under pressure to “protect the numbers” — even if it means slowing down customers in real life to speed up their metrics on paper.

The Trick

Here’s how the manipulation works:

1. They take your order quickly, then tell you to pull forward to a window.

2. Once you pass the drive-thru sensor, your order time stops counting — even if your food isn’t ready.

3. You sit there waiting while new cars get processed behind you, keeping the store’s average time low.

4. Your actual wait gets longer, but the system shows the restaurant performing beautifully.

In other words:
Corporate thinks the store is lightning-fast.
Customers experience the exact opposite.

Why This Is a Problem

This practice cheats customers in multiple ways:

Longer wait times for the person who plays along

Inconsistent service

Cars behind you get served first

Loss of transparency — the system intended to measure efficiency is being exploited

Creates the illusion of good performance, while hiding bad habits

It’s like being stuck in traffic while someone in the next lane is using the shoulder as their personal express lane — except the shoulder is you.

This Isn’t a One-Time Mistake — It’s a Pattern

Plenty of customers report the same pattern:

Being told to pull up when the line is empty

Long delays at the first or second window

Food appearing to have been ready but held back

Employees rushing the order taker but ignoring the window entirely

These aren’t isolated incidents.
This is a systematic workaround to avoid accountability.

Why It Goes Viral

People aren’t just frustrated — they feel lied to.

Fast food is supposed to be fast. And when customers realize they’re being used as part of a deliberate tactic to manipulate numbers, they get angry.
And when people get angry and share stories like this, they spread fast.

What Customers Can Do

If you experience this:

Politely refuse to pull ahead unless there’s a real reason

Ask, “Is this for your timer?”

Request a manager

Report it to corporate

Share your story on social media — because companies respond faster when the public sees it

Final Thought

Burger King’s goal should be simple: serve customers quickly and honestly.
Instead, many locations are choosing to game the system, making their statistics look great while the customer experience gets worse.

Until this practice stops, expect more customers to call it out — and more stories like this to go viral.
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Felix Ruiz
By far the worst Burger King I have ever been in my life. The service was awful. They attendant acted like he didn’t know was he was doing and the manager ignored me when I asked for my receipt. The cheesy tots were no good. I hope that someone from management sees this review. But know this I won’t set foot on this poor excuse of a restaurant again.
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Ryan King
I can’t review the food because I never actually ate any from this location. But I did visit the store today hoping to get it my way. Unfortunately, this Burger King NO LONGER ACCEPTS CASH. I had a bill fold of $20’s and they couldn’t take my order she said they “don’t have change”? She was telling me “they don’t have cash in the cash register”. They wanted exact change.
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Anthony Jesus Leon
came today for breakfast, 4 people working not including the cook, i was then prompted by all 4 employees to use the kiosk, mind you the kiosk doesn’t have a way to write notes on allergies or anything, i was told i wont have my order taken at the register unless i have cash or coupons , this is ridiculous and considering the times , business should be business ? i really hope you this entire staff gets re trained horrible horrible location p
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