Nastasia Sims
Went here for breakfast this morning and was greeted by James at the window. It was refreshing to go to a fast food place and someone who actually wants to work. All of the staff was smiling and in a great mood and my food was freshly made and not just thrown together. I rarely write reviews but this one was well deserved
… moreTina Hewett
I placed my order at 12:59 PM and did not receive my food until 1:30 PM, resulting in a wait time of over 30 minutes for a very small order. My order consisted of chicken fries, one double burger, one double cheeseburger, and one medium fry.
During this time, I observed extremely unprofessional behavior from the manager on duty. The manager was initially assisting with food preparation but abruptly stopped, walked away from the sandwich station, and never returned to help. As a result, orders began backing up, and several customers who arrived after me received their food before I did.
What made this situation even more frustrating was that there were approximately seven employees working at the time. Instead of focusing on getting orders completed and assisting customers, several employees were on their phones, appearing distracted and disengaged, while orders continued to pile up.
Instead of stepping in to support the team during what was clearly a busy period, the manager appeared uninterested and disengaged, showing no urgency or concern for customers who had been waiting an excessive amount of time. The attitude displayed gave the impression that customer service and team leadership were not a priority.
I understand that fast-food restaurants can get busy; however, the lack of leadership, professionalism, and accountability from management made this experience unacceptable. Managers are expected to lead by example, ensure their staff is focused on their responsibilities, and treat customers fairly and efficiently. That did not happen during my visit.
This experience has made me question whether I will return to this location in the future. I hope this matter is addressed so other customers do not experience the same poor level of service.
… moreNolan Rowley
Had a bad experience at a mcdonalds previously which im never going back to and came to this burger king instead. Staff was friendly and food was warm and delicious coming to BK instead from now on
… moreBlackStreak
Sat in drive through and nobody bothered to take my order. 4 cars went through the line beside me. If you have the lane closed, mark it. At least respond to the person sitting there instead of taking the others cars one right after another.
… moreDavid Blumberg
Solid BK!! Food was quick, fresh and very good. Staff was friendly. Downside – men’s toilet was filthy. Had a smoke ring around the water level that was obvious that it wasn’t cleaned recently.
… moreSabrina Smith
My whopper was dry and tasted as like it had been sitting for awhile. We asked for 2 large drinks and only got 1 large and 1 small. Employee working the drive thru did not show a sense of urgency even though both lines were backed up.
… moreAshley Sadler
Went to drive-thru 35 minutes ago today and woman taking the money said it was $39.98 for our food. I thought that was a little pricey for what we ordered. Gave her $40 and she closed window & did not give me a receipt. Pulled up to 2nd window & asked for receipt. Receipt showed $29.98.
Parked and went in building w/ my 2 kids and asked for Manager. She complained that she has to shut down the drive-thru to count the register and walked away. The place was very busy but still….you can be polite. She came back and gave me my change. No sorry nothing. Stupid me I should have counted it before going back to the car, because I was shorted $2.00 Also, we did not receive one of our drinks.
Very rude and unprofessional as well as kind of questionable. Will not be going back.
… moreZach
Usually I don’t write reviews in fact, this is my second review of my life. But, this review HAD to be made. Me and my family were looking for a place to eat that was simple and quick. After a very long thought process we picked Burger King. This is CLEARLY where we messed up. We arrived and there were probably three people also in line. I didn’t expect for service right away so I was patient. After finally getting to the front we order our food. The cashier seemed to be working his first job so everyone had patience for him. However for the others it’s a different story. After ordering our food we got our drinks and waited. We waited the longest I have ever waited for food. People behind us in line got their food before us somehow and clearly our food wasn’t even close to being done. Not to mention the countless amount of flies that were in the place. Once we finally got our food they forgot a side and had to cook it separately because they messed up. After I don’t know how long, we got our food and headed to the car. When we took out our food we noticed that the cheese burger that was SUPPOSED to have NO pickles had many. I unwrapped my food and wasn’t surprised to eat what seemed to be frozen food. At that point I was better off picking food out of their freezer and eating it right away. So not only did it take them forever but even after ALL that time the good was still cold. I’m not sure why it’s called “Fast-food” but it’s terribly slow. I’m generous giving the food a 2-star. To whoever is reading this please save so much time and eat somewhere else….
… moreWill Bruton
This place must be under new management . For the last few months there has been several problems. About three days at lunch One day out of food , Another day out of drink , Another day we cant serve because the system is down. Tonight in Sunday they aren’t serving and its 7:30 pm . Again the system is down. Man what has happen to fast food help.
… moreRobert King
Worst Burger King I’ve ever been too. You wait 20 mins to order and then another 20 to get your food. No excuses anymore! Figure it out or shut it down!! Corporate should be ashamed of the time executions at this location! Also food cost way too much for it to be put together sloppily and or cold too! If that wasn’t enough this place doesn’t let anyone inside and still can’t get the place clean enough to get a 100% on their health inspections(not posted in the window). LAZY or poor management!!!!
… more