Daniel mallaber
Stopped for 4 bacon double cheese burgers. Got home not a lick of bacon on any of them. So in addition to paying for bacon and not getting them when I called the store they said come back and we can give you bacon. Like that was a viable customer service solution. Oh and when i ordered via drivethru, I asked the worker if they had big king sauce. Sometimes I like that on the side. She had no idea what I was talking about. I might have tried to order a prime rib dinner she was so befuddled. My advice is to eat your food at the drive thru window just to make sure everything is right. Because we all know how difficult it is to make food at a fast food restaurant. Years and years of culinary training. Better yet dont eat this barely food at all. Why am I so angry? Because it happens so much at every place, Its maddening, who cares probably no one, maybe someone will read this and get a laugh. I feel better now!
… moreSteakBlood
Went to drive-thru to order my lunch before going to work. I ordered a small onion rings with my shake and double burger. Got through the line fast, parked to eat it and saw that I was given fries instead of the onion rings! Looked at receipt, they rang it up as a small fries! So I went back through the drive-thru and explained that I was given fries instead of onion rings. The young girl’s voice told me to drive up to last window. Yes, I swore because I was mad they couldn’t even get my order correct! The manager handed me a bag of onion rings with a mean face, never apologized for the mix up, never said anything to me at all. That shows me they don’t want repeat business from a customer and I’m not going there anymore just for that reason. If they were in my shoes, you can bet that they’d be swearing too if they got the wrong food on their way to work!
… moreKen Doxbeck
Twice I’ve gone here on my lunch and my work vehicle and the lobby was closed and I can’t fit through the drive-thru. The time before that they forgot my sauce for my onion rings had to go back. Then they acted like I was lying to them trying to steal sauce
… morePaige
Went on 9/27 around 11:30am and manager “Jessie” or something similar I believe was absolutely rude. The kiosk took our money (the full amount) but said there was a remaining balance of $3.34. At that time the FULL payment out of came out of my bank account. The manager insisted that I paid the full amount again and then said “just fight it with ur bank. Nothing I could do”. Then doubted we had enough money to pay it again. He literally wanted to see the account to prove we had enough money. Even though this whole thing was a problem with their system. I was not going to be out double the money just because of their system. He was so rude and unhelpful. I started nice and understanding but he immediately had an attitude and treated us like we were stupid. He just walked away and left us to figure it out ourselves. I fully understand that problems happen with the system but absolutely no reason to be rude with such an attitude. It’s so unnecessary to treat someone that way. He could have done so much more and gone about it differently.
… moreJames
I placed the order at the drive thru, and asked for a promotion I heard on the radio, for “buy 1 get 1 whopper”. I was told that was for the whopper jr. So I ordered two whopper jrs with no tomatoes. Was told the cost of $5.44. I waited 17+ minutes behind a few other vehicles, also waiting for their meals, before getting to the window. The widow associate told me “2 whoppers, no tomatoes, that’s $14.??”. I said no, I ordered 2 whopper Jrs with no tomatoes. She said that’ll be a minute, and I asked “is that going to be another 20 minutes?” She closed the window and took of her headset as she left the window and complained about me to her coworkers. I then waited until another employee came back to the window and I terminated the order, saying “I want to cancel my order, rather than get something with spit on it”. As I have seen videos in the past of people getting tainted orders if they have an issue and send food back.
… moreWalter P. (Waltimate)
Deserves 0 stars. DO NOT USE THE MOBILE APP if you order from here. They will take your money and they will say that they didn’t get your order, so you won’t get any food. The employees and the manager will not help you, they will just tell you that there is nothing they can do. I do not recommend that you visit this location.
… moreAimee Lehner
Longer wait but employees were kind and apologetic. Definitely a busy day at that location. However my order was wrong. Just a condiment on that I don’t like so not a big deal.
… moreGary Toner
The People Are Awesome the food is awesome the price is great you can’t beat this Burger King
… moreJenine Morning Dove
We eat there ever time we’re out . I always get the chicken sandwich and onion rings with a chocolate shake. My husband always gets the impossible burger with fries and a coke. It’s one of the few places we can eat meat and avoid eating it. The music sucks and there’s usually a lot of senior citizens there.
… moreGreg Weis
Johnathan the manager was cold rude completely unhelpful cost me an hour of my day and refused to remake order i never got uber support called phone was off the hook I gave my cell phone he was rude to Uber and despite them asking to remake upon speaking. With uber right afterwards, they said that the manager was unreasonable and unreceiving to his asking for the order to be remade. This was a for YOUR ! customer that had been waiting over an hour 1/2 for their order. All for it to just get canceled. I lose my entire fare, which was $40, and I spent a 1/2 an hour dealing with it on customer support all because this manager chose this to be the best resolution to not make An order they already made a small 4 item order. Congratulations jonathan burger king employee of the year
… more