Burger King

  4.0 – 879 reviews   • Fast food restaurant

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There’s a Burger King® restaurant near you at 300 Herkimer Rd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Utica, NY serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Well-known fast-food chain serving grilled burgers, fries & shakes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Burger King 13502

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300 Herkimer Road – Burger King

300 herkimer road. Directions. UTICA NY, 13502. 3157923656. Ways to order. Mobile Ordering & Pickup.. Delivery. Dine in hours. Monday. 6am – 11pm. Tuesday.

Burger King Delivery Menu | Order Online | 300 Herkimer Rd Utica

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Burger King – Utica, NY Menu Delivery [Menu & Prices] – DoorDash

Get delivery or takeout from Burger King at 300 Herkimer Road in Utica. Order online and track your order live. No delivery fee on your first order!

Reviews

Joann U
The math isn’t mathing BK.. I’m not not asking for much. Just equal sized chicken..c’mon Nowwwww… Feed your employees or something
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Delta Wolf
So when I order from this burger king a smile always comes on my face knowing that the staff is quick and efficient when making orders, I’ve always had my doordash order delivered way before it’s supposed to be just because of the speed, the bacon kings were amazing and my dog absolutely loves the chicken fries
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Julianna Rivera
My name is Julianna Rivera, and I am employed by the State of New York. I am writing to formally bring to your attention an incident I witnessed at your location last evening between approximately 9:00 and 9:30 p.m.

While waiting inside for my order, I observed what I perceived to be an unprofessional interaction between a manager and an employee working the drive-through. The manager, identified by her name tag as Gianna, addressed the employee in a raised voice that was clearly audible throughout the dining area. She instructed him to slow down on taking orders and stated that he was not supposed to be at the drive-through window, asserting that she was assigned to that position. She directed him to remove his headset and leave the drive-through area. The tone and volume of the exchange were such that multiple customers in the dining room took notice.

From my vantage point, the employee did not appear to be engaging in any misconduct or behavior warranting public correction. On the contrary, he appeared focused on his responsibilities and intent on ensuring that customer orders were processed efficiently during what was evidently a busy period. When he later came to the front counter, I recognized him as Chris, the founder of the Project Me Foundation, an organization that serves youth throughout Oneida County. I approached him privately to ask whether he was alright. He responded calmly and professionally, indicating that the restaurant was busy and that such situations can occur. However, several other customers expressed concern about the manner in which he had been addressed. One individual even suggested that he leave his shift, but he declined and continued fulfilling orders with composure and professionalism.

Shortly thereafter, another manager identified as Bella asked Chris to assist with preparing bags for Gianna. Moments later, Gianna approached and instructed him not to touch anything related to the drive-through, again in a tone that I perceived as unnecessarily harsh and dismissive. This second interaction further contributed to the impression of inconsistent direction and a lack of professional courtesy.

I fully understand that fast-paced environments can be stressful and that managers must provide direction to ensure smooth operations. However, corrective instruction should be delivered in a manner that maintains dignity and professionalism. Publicly reprimanding an employee in a loud and discourteous manner not only undermines morale but also reflects poorly on the establishment in the presence of customers.

I respectfully request that this matter be reviewed and that appropriate steps be taken to reinforce expectations regarding respectful communication and leadership practices within your team. Thank you for your time and attention to this concern.
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Tara Ellsworth
Its Burgerking, fastfood service but at this particular location you usually can get a overly happy upbeat staff member taking your order. Fast service, not very often is something forgotten so that’s a major +, and good is the what you should expect a day food chain to be.
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April Gatewood
Understaffed but the manager knows what to do and got everyone their hot food despite that fact. She needs a raise
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David Heaton
They use to be the only fast food joint we could count on to actually make the things that you order even at the last minute before final call such as a milkshake or something to do with the ice cream machine Etc. Until last night when they didn’t make my two shakes and instead sent me coca cola. So even though I paid for two milkshakes at roughly$ 5 a piece and didn’t get them, So door dash thinks it’s okay to keep my funds and not issue a refund, hence this letter after explaining how it most definitely does warrant a refund and then some! That’s theft for sure by such a big company as them you should be ashamed of yourselves especially with how much we spend on your services each week, it’s sickening! And all because this restaurant didn’t want to make my shakes! Thanks a lot guys! The best part is you had over 30 minutes before closing which was plenty of time to make the order
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Sydney
Nice remodel. Definitely a bunch of new employees so peak hours have been super long wait. But I went during the afternoon and everything was great. I do not like the name taking with orders. My name isn’t hard but it can sound like a bunch of different things and with the speaker the first time I went through during a rush and gave name they lost my order but I ended up with a free meal so it wasn’t a horrible inconvenience. This last time I just gave a fake name but it feels weird. Otherwise everything was fantastic. Hot fresh and employees are new but friendly.
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J E
This Food was cold and cost $34.00. The lg fries were not even close to LG they were in the same size container that the med. onion rings came in. Burgers were cold and the chicken nuggets were raw.
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Willie Horizon
Refused to honor my app order
Accidentally placed an order at a different location they wouldn’t help me with the order they wouldn’t give me the food and there are no refunds

What horrible customer service how rude can you possibly be
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Sherry Farley
Extremely long line in drive through.
Not many organized employees. Person in charge repeatedly reprimanded employees for speed.
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