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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Locally owned & operated fast casual chef crafted burger and shakes. We use on the best ingredients. You can taste the marbling in our hand-cut 100% Certified Angus Beef when you take your first juicy beef burger bite. Free of hormones and antibiotics, our Chicken, Turkey, and Veggie burgers are crafted with a passion to deliver only the best. We obsess about the redness of the tomatoes, the crispness of the salad greens, the toasty-ness of the bun. We don’t compromise where others do. You can taste what makes Burger 21 different.
Counter-serve chain dishing up creative burgers, fries & shakes in a modern space with a sauce bar.
Hours
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
Address and Contact Information
Address: 14825 Ballantyne Village Way #160, Charlotte, NC 28277
Phone: (704) 900-5645
Website: http://www.burger21.com/
Menu Photos
Order and Reservations
Order: Order online
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Product
Reviews
arlene fitch
We are from out of town and do not have a Burger 21 where we are from… was given advice to give it a try… glad we did… the burgers were delicious!!! I always ask for a well done burger and it was very moist and perfectly cooked…we had gotten 3 different kinds of burgers and everyone was pleased with their order… the service was excellent and the restaurant is very clean with a bright atmosphere… we will be definitely going back when we are in town next time… and we go back alot so there will be many next times!!
… moreKeller Grad
Love coming here for a Great veggie burger!! I’ve brought friends here for regular beef burgers and they love it as well..Definitely my go to burger spot
… moreKendria Valle
First time coming here, husband was craving burgers. Loved that they had alot
of different choices if you didn’t want a burger . Awesome service from Narek and the burgers were delish. would definitely come back. On a nice day you can sit on the patio if not plenty of seating inside.
… moreof different choices if you didn’t want a burger . Awesome service from Narek and the burgers were delish. would definitely come back. On a nice day you can sit on the patio if not plenty of seating inside.
vijay kumar
Burger 21 offers a diverse menu with options for various dietary needs, including vegan, gluten-free. The prices were reasonable, considering the food and service quality.
Overall, the dining experience at Burger 21 was exceptional. The welcoming atmosphere, service, and expertly crafted dishes made for an unforgettable evening. Burger 21 is highly recommended for anyone looking for a culinary adventure. Planning a return visit to explore more menu options is already underway.
… moreOverall, the dining experience at Burger 21 was exceptional. The welcoming atmosphere, service, and expertly crafted dishes made for an unforgettable evening. Burger 21 is highly recommended for anyone looking for a culinary adventure. Planning a return visit to explore more menu options is already underway.
Nubian Bruh
I was visiting Charlotte to take care of some business, saw this place, and decided to get lunch. I walked into the restaurant and noticed there weren’t many customers. There wasn’t anyone at the register to take my order. I was okay with that because it afforded me the opportunity to look over the menu, and if I had questions, I could ask them once someone came out. A few minutes later, a very nice lady came out, greeted me, and took my order. I ordered the Shroom burger, which consisted of an Angus beef patty, mushrooms, caramelized onion, roasted garlic aïoli, Swiss, lettuce, Roma tomato, and a toasted brioche bun. I also got fries and a fountain drink with it. I must say, the burger was great, and I didn’t have to add any salt.
You do seat yourself, and they bring the food to you. I noticed on my way to the table that the restaurant was spotless and had a typical burger joint vibe. It was open and airy. It’s a spot I would definitely come back to next time I’m in town. I suggest you give it a try.
… moreYou do seat yourself, and they bring the food to you. I noticed on my way to the table that the restaurant was spotless and had a typical burger joint vibe. It was open and airy. It’s a spot I would definitely come back to next time I’m in town. I suggest you give it a try.
Kiyara Mitchell
To make a long review short, the place is clean, friendly, fresh, and affordable!!! (I will try my best to summarize my experience, but it was so great I could share every detail)
My fiancé and I came in with no expectations and left feeling so well taken care of, we were greeted right as we walked in by the young man at the counter, and were approached by the establishment owner as well as manager to make sure we were enjoying our meal.
Highlights
-menu is easy to read and not overwhelming to look at
-mind BLOWN by the prices, Less than $30 for 2 people
-We did not get drinks, but are 10000% coming back and getting milkshakes, we were given water cups even though we did not ask, which was very thoughtful
-the wait wasn’t long (although the owner mentioned that the wait is typically longer we just came at the right time when there were not very many orders ahead of ours).
… moreMy fiancé and I came in with no expectations and left feeling so well taken care of, we were greeted right as we walked in by the young man at the counter, and were approached by the establishment owner as well as manager to make sure we were enjoying our meal.
Highlights
-menu is easy to read and not overwhelming to look at
-mind BLOWN by the prices, Less than $30 for 2 people
-We did not get drinks, but are 10000% coming back and getting milkshakes, we were given water cups even though we did not ask, which was very thoughtful
-the wait wasn’t long (although the owner mentioned that the wait is typically longer we just came at the right time when there were not very many orders ahead of ours).
Nikki Baldwin
*food safety
*food poisoning
*terrible customer service
I’ve been a loyal customer of Burger 21 for a while, but my recent experiences have been incredibly disappointing and, more importantly, concerning when it comes to food safety.
On Saturday night, I went with friends and my son. After ordering, we sat outside. When our food arrived, my meal was mistakenly taken to another table. Despite the customer telling the server it wasn’t his order, the plate was left with him before finally being retrieved. To my shock, the same plate of food was then brought to me—cold, with hard fries. I had to ask three different servers to remake my meal, but I was ignored and given attitude until I finally spoke to the manager, who remade my meal.
Then, on Monday, my son wanted their tenders, so I ordered dinner to-go. After calling ahead, I arrived in less than five minutes. When I got there, I knew my food wouldn’t be ready yet, so I paid and got my drink while waiting. Upon checking the food, it was cold. When I brought this up to the manager, she had an attitude and seemed uninterested in helping. She tried to blame me, saying the food had been ready at 6 PM, which was impossible based on my call log. She kept arguing until I showed her proof from my phone. Despite this, only part of my order was remade (the kids’ hot dog and sweet potato fries), and when I asked why the rest wasn’t replaced, I was told it’s fine.
Halfway through my burger, I realized it had clearly been sitting out—it was old, and my son’s tenders were hard and inedible. By bedtime, I started feeling unwell, and both my son and I ended up with food poisoning. I was woken up at 4:30am with terrible symptoms of food poisoning. My son woke up about 20mins later with the same
symptoms.
It’s unacceptable that the staff not only served old food but also gave me attitude and disregarded me when I asked for help. This isn’t just about poor service—this is a serious food safety issue, and I hope Burger 21 takes immediate action to prevent this from happening to anyone else.
I don’t recommend this place .
… more*food poisoning
*terrible customer service
I’ve been a loyal customer of Burger 21 for a while, but my recent experiences have been incredibly disappointing and, more importantly, concerning when it comes to food safety.
On Saturday night, I went with friends and my son. After ordering, we sat outside. When our food arrived, my meal was mistakenly taken to another table. Despite the customer telling the server it wasn’t his order, the plate was left with him before finally being retrieved. To my shock, the same plate of food was then brought to me—cold, with hard fries. I had to ask three different servers to remake my meal, but I was ignored and given attitude until I finally spoke to the manager, who remade my meal.
Then, on Monday, my son wanted their tenders, so I ordered dinner to-go. After calling ahead, I arrived in less than five minutes. When I got there, I knew my food wouldn’t be ready yet, so I paid and got my drink while waiting. Upon checking the food, it was cold. When I brought this up to the manager, she had an attitude and seemed uninterested in helping. She tried to blame me, saying the food had been ready at 6 PM, which was impossible based on my call log. She kept arguing until I showed her proof from my phone. Despite this, only part of my order was remade (the kids’ hot dog and sweet potato fries), and when I asked why the rest wasn’t replaced, I was told it’s fine.
Halfway through my burger, I realized it had clearly been sitting out—it was old, and my son’s tenders were hard and inedible. By bedtime, I started feeling unwell, and both my son and I ended up with food poisoning. I was woken up at 4:30am with terrible symptoms of food poisoning. My son woke up about 20mins later with the same
symptoms.
It’s unacceptable that the staff not only served old food but also gave me attitude and disregarded me when I asked for help. This isn’t just about poor service—this is a serious food safety issue, and I hope Burger 21 takes immediate action to prevent this from happening to anyone else.
I don’t recommend this place .
John Watrous
Love Burger 21 – my wife is gluten free and we have teens in the house. Burger 21 always gets the GF right, never been glutened, and the teens are happy and fed. Their fries are solid and burgers are fulfilling. The location is so easy to get to and they have plenty of seating. Great experience everytime.
… moreL Link
The food is always good, hot and fresh. The manager Alexis is very personable and a pleasure to talk to. I met the owner and understand why his staff is very nice. Lead by example. Highly recommend truing this location.
… moreLen L
Today’s order consisted of a Black and Bleu burger, fried pickles, and a chocolate shake.
The burger had a great texture and excellent taste. I ordered it well done (as that’s really the only safe way to eat hamburger) and it was moist and perfectly cooked.
Fried pickles were not to my liking, but conceivable that others might like them.
Shake was decent.
I put restaurants into one of three categories “Do NOT eat here”, “Amazing” and the last category, which this restaurant falls into “Above Average, return and try something else”
… moreThe burger had a great texture and excellent taste. I ordered it well done (as that’s really the only safe way to eat hamburger) and it was moist and perfectly cooked.
Fried pickles were not to my liking, but conceivable that others might like them.
Shake was decent.
I put restaurants into one of three categories “Do NOT eat here”, “Amazing” and the last category, which this restaurant falls into “Above Average, return and try something else”