Jonathan Ragle
Tipping should be after a meal for sit down service. Not before you even see your food at a fast food restaurant where they can’t spell “John” and can’t read “No Red Onions’. If a $19 fast food burger wasn’t disappointing enough, not getting the order correct and asking for a tip with the bill so that they don’t have to pay their employees as much takes it to the next level. Come on guys. Do better. I definitely won’t be back.
… moreMarc Abshagen
My “breakfast” burger was incredible! Basically a nicely sized angus beef patty with a fried egg and it was delicious!
Was ready about 7 mins after I ordered and the staff were all smiles 🙂
… moreJeffrey Vuong
My personal experience: I purchased sweet potato fries. Cashier said it would take 4 minutes, but she lied! It took 40 seconds. Service was fast and great. The sweet potato fries tasted great a they were a nice thickness (slightly narrower) and had a great crisp. It was a great serving size for two and was only $4.83 after tax (as of 9/2/2025).
10/10 would come again.
… moreThe K Green Show
The Built Custom Burgers restaurant in LAX makes a great burger. Full stop. BUT getting your order takes time and I was waiting 20 minutes to get a burger and some fries. The operation needs some efficiency gains as it took forever. I had to eat my food on the plane but I was pleasantly surprised at how good it was. So.. if you have the time, stop here. If you don’t have atleast 20 minutes.. go to the Asian or pizza place that’s right beside it. It’s also 22 bucks for a burger.
… moreFrank Miranda
This restaurant was a mixed experience. While the food was very flavorsome the service was lacking. From the moment we started our order with Tyler, we felt like an inconvenience. He was rude and seemed like he did not want to be there. While picking up our food, we asked for water and while he did help us, he slammed the cups on the counter. Lastly and most disappointing, was receiving the incorrect order. While luckily there was no dietary restrictions and we did eat the food, when you spend almost $60 on 2 burgers, you’d expect a better experience.
… moreCody Watson
Great Patty. Bun was too airy and brioche shouldn’t be used for burgers. American cheese is gross. Iceberg lettuce was limited. Tomato was excellent. No salt on sweet potato fries.
… moreStacey L.
Custom-made burgers! I was feeling an impossible patty ($22)—it was cooked perfectly. All other ingredients were fresh. Burger could have been slightly better if the buns were more toasty. It was big and messy (could be bad or good depending who you are). I got the garlic aioli fries and they were delish! Super big portion for $5.60.
… moreDragor Cochrane
I have celiacs, and I really appreciate how Carle took the time think about their cooking process, explain to me the gluten risks, and assure me of the steps they would be taking to ensure I got safe food. He also was keeping a tally of his remaining patties for the night to make sure he didn’t waste food. Looked like he was already manager, and I congratulate Built for promoting someone who takes their work and especially customer satisfaction so seriously!
… moreKiana Gerhart
I got off a flight and was looking for food and I stumbled across this place!
I got the breakfast burrito for around 11 dollars and a side of fries for around 4 dollars and I thoroughly enjoyed both! I especially liked their sauce. The burritos were pre-made but they were hot and my food was out super quickly.
I didn’t have any issues with the food afterwards (my stomach felt fine) and the workers were nice.
… moremalavika rao
When a vegeterian person custom makes the burger you put vegeterian stuff only.. not bacon..! Not only you people did anything about it not a sorry not a return question about how can service be better nothing..!! I paid $56 not to put my religious beliefs into jeoprady.. what sprt of establishment are you guys running? Train your staff for better or just close the whole thing.. pathetic
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