Alan
Took a while to get attended to, they seemed busy since everyone decided to be out today – nonetheless the food was pretty good but what are these wing portions??? They really gave me the ozempic chicken maybe this location isn’t the best, the flavors are good though. Maybe if they increase their staff and get a better distributor with bigger chicken haha
… moreMohammad Syouf
Worst customer service ever been here for 30+ minutes in the lobby waiting to get seated while they sat 3 different walk in groups already. Not to mention the place is dirty there’s trash everywhere extremely disappointed
… moreSoe Awesome
Ordered 20 traditional wings with sauce on the sides to go but received some burnt chicken nuggets which are inedible. This is not the first time this location has done this. I will not return to this location and will advise others from doing to go orders from this place.
… moreSunny Pushkarna
I ordered only a large fries to go, and even though the place wasn’t busy like it usually is, it took exactly 40 minutes to get my order. I kept checking in with the staff, and each time they just said they would let me know, but the communication was poor and the wait was still very long for such a basic item. The fries themselves were tasty, but the service and delay were really disappointing.
… moreMellow Dee
I came in to pick up a DoorDash order and immediately noticed another driver waiting who had no idea where anyone was. I didn’t either. Normally, to-go orders are picked up at the desk on the left, but there was no one there, no one behind the bar, and only a few patrons scattered around. Half the lights were off, giving the place a closed, neglected feel.
After waiting, I walked toward the back of the kitchen and knocked just to find an employee. I gave her the order name and she said she would look for it, but instead went behind the bar and started chatting with customers rather than retrieving an order that was already paid for. It felt like dine-in guests who were drinking and tipping were getting priority, while takeout orders were an afterthought.
The restrooms were the final nail. Multiple stalls out of order, filthy sinks, bad smells, no mirror, and heavy tagging. Overall, the restaurant felt dirty and poorly managed. This clearly isn’t an employee-level issue, it’s a management and oversight failure from the top down. Given this location’s consistently low ratings compared to others nearby, it makes sense. There’s really no excuse for this level of neglect, and it feels more like a placeholder waiting for a better-run restaurant to replace it.
… moreErick Cesena
Terrible service at this location. We ordered our food to-go via the app and were informed that the food was to be ready for pick up by 9:20 pm; this was a Wednesday night. We got to the pick-up desk and no one was present; there was one representative that showed up but then immediately left and said they were “coming back” (they never did). We waited OVER AN HOUR to get our food. Nobody ever came back to give us a status update or a reason as to why there was a delay. We weren’t the only people waiting for their orders either. The dining area wasn’t even packed with people (approx 5 tables of 2-4 people). We even noticed that the tables weren’t even being cleaned up, there were some with dishes still on them. Plus, a section for the dining room smelled. I don’t know whose fault this is but I blame management. Do a better job especially for the prices you are charging for the food. (I’d recommend a different location other than this one.)
… moreBerenice
Took about 10 minutes to sit us down (2 people). Waited for another 15 minutes, for someone to take our order and no one came, we had to leave. There were only a handful of full of people. 2 at the bar, a group of 3 and a group of 2 that were paying the tab. I would understand if it was busy but it wasn’t, the employees were just wondering around. Poor management, need to do better.
… moreJosue Peraza
The first impression of the BWW is that is small but when I came in a group of people were waiting for someone to seat them and no one was at the front to greet. I waited about 5 minutes and decided to get a seat at the bar. When I approached the bar the bar was dirty and pretty slow. I waited for my son to arrive and bartender did acknowledge me. We ordered my drinks and ordered two sampler platters. It took longer than we expected and when we received our food it was cold. I don’t recommend ever coming here
… moreEddie Torres
From the hostess to the server to management, our experience at this Buffalo Wild Wings was horrible. The only positive part of the night was the amazing bartender if it wasn’t for him, our evening would have been completely ruined.
This isn’t the first time we’ve had bad service here, but unfortunately, the convenience of it being close to home has kept us coming back. After this visit, however, we’ll be driving farther to another location that values customer service.
The service here has been consistently poor: being forgotten about, dealing with a rude server, and management that clearly doesn’t care. On top of that, the restaurant itself is absolutely disgusting especially the restrooms. They look like neglected public park restrooms, with layers of urine and feces, and filthy walls that clearly haven’t been cleaned in a long time. It’s one of the worst restaurants I’ve ever been to.
Management needs to understand that their workers and facilities reflect their leadership. Right now, it’s obvious they don’t care about customers at all, even on a slow night.
This location has to do better.
… moreJoel Arciniega
Was waiting in the take out counter for 10+ min waiting for someone to take my order. No one came or was in sight. This was around 12pm so you would think they would be conscious of lunch time client but no. I ended up leaving
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