


There’s a Buffalo Wild Wings near you at 4801 N. Arbor Woods Ct, Cincinnati, OH. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.
Chain dishing up wings, tenders & burgers, plus sauces ranging from sweet to very spicy.
Address and Contact Information
Address: 4801 N Arbor Woods Ct, Cincinnati, OH 45248
Phone: (513) 278-9464
Menu Photos
Order and Reservations
Order: Order online
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Reviews
After a lengthy wait, our wings finally appeared—but no appetizer. The wings themselves were disappointingly small and overcooked. We finished our entire meal without seeing our server again or receiving the appetizer. When we eventually tracked down our server, she seemed surprised about the missing appetizer but offered no apology when we asked to have it removed from our bill. Even when delivering the adjusted check, there was still no acknowledgment of the service failure.
The noise level was another issue, making conversation difficult even on the outdoor patio. Management should consider sound-dampening materials or lowering TV volumes so guests aren’t forced to shout over them. This was our fourth visit since their opening, and despite giving multiple chances, we likely won’t return after such a disappointing experience.
The first time was about a year ago with my family. We were sat and told our server will be right with us. An half an hour later, we still didnt have a server and no one could answer our question as to who it even was. We just left without ordering anything.
A few weeks ago, I went with my friends. The server brought the wrong beers twice and it took two hours to get our food because “the kitchen was backed up”. I decided I wouldn’t be back.
However, I ended up with a giftcard for my birthday. I went to go use it yesterday and got turned away by the hostess because again “the kitchen was backed up and they weren’t accepting any more tables”. I didnt even know that was a thing.
I decided to use the gift card to online order to save time. I set it for 5pm. Got there at 5:15pm. By 5:45pm, my food still wasnt ready because guess what? The kitchen was backed up. I got my food finally at 6pm and once I informed them I had two bottled sodas with my order, she said she would be right back and left. 15 minutes went back and I just decided to leave without them.
Im not sure exactly what is going on at this place but I’ve given them plenty of chances to figure it out. Definitely will not be back.
The manager also could’ve did a table touch to make sure everything was okay , instead she stayed in the back . I’ve worked in the service industry for over 8 years , and I understand that things happen . But I was very frustrated and it wasn’t to get a discount or to get free food. I’m a manager and I work first shift roughly 50 & 60 hours a week , I wanted to grab something quick for my family and I and just relax . But the delay on the food caused my children to grow impatient and start moving around . I wish I would’ve got my servers name , she was the closer tonight , and had black hair . I tipped her for the trouble and thanked her a ton , telling her it wasn’t her fault . The kitchen could’ve at least pushed the food out and then took their break. The server wasn’t the issue , it was the lack of effort in BOH . I hope my next experience is better .
Be there next Thursday.
I called an hour after we left here, a guy answered the phone and he had a manager get on the phone and she said she had to report this issue to the GM the next day and that the GM would give me a call back. Never got a call… it’s been a week. The other party will be contacting health department 311. We gave them a chance to make it right. We would love to come here and watch games, but never again… so disappointing all around.
I totally understand that, I promise. But if it was the other way around and the HOSTESS would’ve been the one to id all of us. As the policy of Buffalo Wild Wings states. But no, after half an hour of sitting down wondering who’s gonna serve us we get asked for our id’s ?! Mind you after this happened WE STILL DIDNT GET SERVED lol.
I gave up and told the “Manager” what type of situation was going on. Yet he failed to recognize one of his team members was in the wrong. And told us he was sorry and that we will be served. I looked to my right of my shoulder while this conversation was going on, and near the soft drinks dispenser there was the same 4 ladies that were siting down at that table ever since we got there doing anything. I saved myself the hassle and stress and left to the location at colerain.
I am a business owner myself. I’m so so soooo glad this happened to me, when it comes to situations like this and I know I’m not at fault I always get to the bottom of it. Lady who id’d us I’ll be making sure to speak to corporate and get this resolved of some sort. I promise you promise you promise you.
P.s I came to the B dubs in colerain didn’t get ID’D asked them if I looked below the age policy they laughed and said “I’m sorry but no” got sat down in 5 minutes got my drinks right away. I will be tipping the waiter what they usually get tipped during a rush week in total.