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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out ✔️Delivery
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Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Cafe/bakery chain preparing small-batch, New York-style bagels, plus breakfast & lunch sandwiches.
Address and Contact Information
Address: 10750 Wakefield Commons Dr Suite 111, Raleigh, NC 27614
Phone: (919) 435-0444
Menu Photos
Order and Reservations
Order: Order online
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Bruegger’s Bagels – Everything You Need In A Single NY Bagel
Since 1983, Bruegger’s Bagels has given the world a much-needed taste of authentic NY culture. Our timeless bagel recipes delight all ages, so eat with us …
Bruegger’s Bagels – Wakefield Commons | Raleigh, NC 27614
Bruegger’s Bagels – Wakefield Commons · Address: 10750 Wakefield Commons Dr., Ste. 11, Raleigh, NC 27614 · Area: North Raleigh · Phone: 919.435.0444.
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Reviews
Kim Edwards
I must say, the customer service here at the Wakefield Commons location is amazing. Carter, one of the employees goes above and beyond to be professional, courteous, helpful and always “service with a smile “. Another young gentleman, the Baker does an amazing job too. It is rather refreshing to feel that these employees raise the standards of ensuring that customers are highly valued and also displaying their hard work and dedication in representing their Business in such a special way. A “big thank you “ to Carter and his teammates!
… moreM M
This is by far the absolute worst place I’ve ever been as far as service. Been going here for years because I work in the plaza and when the new owners took over is when it went down hill. I only ever order one menu sandwich and every time it’s made wrong. I even explain to only toast bagel and the girl still toasted it with the lettuce on it! These employees aren’t trained, no clue what they are doing, and while one or 2 are formerly, most are not. Lack motivation. I watch the man walk away after he made a ladies bagel wrong and just watched out from behind the wall as she asked to have it remade and was in a hurry for work. This is how it is every time. Where are you owners?? Do you not care how your business is suffering? I run a business in the plaza and this is the example of how not to treat customers. Not to mention the place is always dirty. Do better and get in there and train your people! Also Starbucks has great coffee, bagels and friendly baristas. Skip Brueggers and go there!
… moreValek
Great place for breakfast! I visited on a Monday a little before 10 AM and encountered a big line. Fortunately, it moved quickly, giving me time to study the menu. They offer a variety of delicious options. I chose the Farmhouse with a Caramel Cream Cold Brew, and everything was fantastic. The service was good and friendly, although they might need more staff during peak hours. They open early at 7 AM and close at 2 PM, making it an excellent choice for breakfast and lunch. The sanitation rating is high, there’s plenty of parking available, and they accept credit cards. Highly recommended!
… moreRoyalty Lioness
Now I will say the bagels are good. I spend my money in this place all the time but today was one for the books. I was there at 10:38am, second person in line. I ordered, pairs for my food, then waited. Approx. six or more people after me received their food. Let me mention I was the only black customer in there. I asked for my money back and the manager Curtis who was sarcastic and rude tells me he had to call the store owner bc he can’t find where I paid but mind you he was the one who took my payment. I tell him the last four digits of my card and he’s questioning me like are you sure as if I’m lying. Haha funny thing is I work law enforcement I don’t steal and never have. One of the young men fixed my bagel finally but Curtis who by the way is a black man wouldn’t allow me to receive my food nor did he act as if he wanted to give my money back. People don’t go here, the service is horrible, they are rude, unprofessional, no social skills, no ethics, no morals but just rude. I felt discriminated against during this incident. Then he had the nerve to ask me could I show him the transaction, which I did bc I have online banking app but I had to go through all of this by a bagel worker. I have contacted corporate and filed a complaint. Also, spoke with another manager at a different location who explained to me this was totally wrong and he also explained to me that this location is a franchise. I plan to take this to the news but don’t spend your hard working money here unless you want to be discriminated against.
… moreAllison Valentine
Went in this morning- several team members making food and one man in front of me- still took a while to get service. I gave my order and the young man asked me to repeat it. No problem. I ended up having to repeat it several times. Got home and all the food was wrong. Mixed up ingredients/cream cheese. Called and the first man I spoke too said “sooo your upset cuz your order was wrong?” In a mocking tone. He gave me to the manager who said the only thing they could do was have me drive back to the store, with the wrong food, and they would replace it. First the store is not close by for me and I have to work. Felt very dismissed and irritated that I spent 30 dollars for a wrong order, an over toasted/almost no cream cheese bagel, and a bad attitude. Been coming here for years and will not be returning
… moreVictor Lao
Nice selections of bagel sandwiches, they have breakfast and lunch options. We went for breakfast and had the Farmhouse and special bacon cheddar sandwich. The pepper cream cheese on the Farmhouse was a little strong, next time I get it I’ll ask for regular cream cheese I think that will make it perfect. The hash brown bagel they used was really good. Hope to try the lunch options sometime soon.
… moreMakayla J
Our visit was not what I would call enjoyable. Dirty floors, dirty bathrooms, tables not cleaned off. Creamer was empty, when I noticed this I asked if it could be refilled. It wasn’t washed out first, im guessing or replaced by a clean carafe. There was noticeable crusted on leftover creamer on the pour spout. Trash bin was completely full, and we stacked our trash on top. When the creamer was filled again, I went to use it and it was slightly chunked up. I inquired with the cashier and her response was that it must be from the hot coffee making it look that way. There was a dead bug ( looked like a small cricket ) near the cream and sugar area. I asked if they could wipe it away , or if I could have a rag to do it myself. Our table was not clean and there were 3 other dirty tables in the area we were trying to sit. Could I have picked a different area to sit, sure but with two small children a booth is just easier so options were limited in that respect.
Staff working registers were on their phones most of our visit (which was about 45mins) and while we sat they didn’t clean off the same 3 tables that were dirty when we arrived. It’s too bad because it wasn’t all that busy. About 8-10 customers during our visit . I have pictures to share as well. If these cleanliness areas improve, the store can really shine. The location is convenient to many businesses. Good luck!
… moreStaff working registers were on their phones most of our visit (which was about 45mins) and while we sat they didn’t clean off the same 3 tables that were dirty when we arrived. It’s too bad because it wasn’t all that busy. About 8-10 customers during our visit . I have pictures to share as well. If these cleanliness areas improve, the store can really shine. The location is convenient to many businesses. Good luck!
R R
First and last time here.
Waited around 15 minutes just to place the order – ordered my food and spent $15 on utter garbage. Waste of time a money.
Wrong bagels were given, their cookies taste rotten. I mean. Rotten.
Disappointed doesnt even come close to describing. Not worth it, and bagels arw nothing like NY.
… moreWaited around 15 minutes just to place the order – ordered my food and spent $15 on utter garbage. Waste of time a money.
Wrong bagels were given, their cookies taste rotten. I mean. Rotten.
Disappointed doesnt even come close to describing. Not worth it, and bagels arw nothing like NY.
The UPS Store 3894
awful experience this morning. As I waited to pay for my food the gentleman stopped the process to help someone standing behind me. He then took his coffee order. A young lady started to check me out and she was told to hold on so the gentleman could check out the customer with a coffee who he allowed to cut in front of me. He then hands my food to the customer who ordered a coffee. Even the customer was confused and apologized to me outside. Absolutely awful service and not a single apology from the staff.
… moreRachel M
if you or someone you’re dining with have food allergies, i HIGHLY suggest you avoid this location.
the young employee asked “will you die” when i told him about my allergy and suggested that they “chatgpt it” when discussing how to prepare my order. the young employee had a laughing tone the entire time. neither he nor the older employee (who i assume to be a manager of some sort) knew how to prepare food for someone with a tree nut allergy, or even which products of theirs contained tree nut ingredients. the older employee/manager told me he did not recommend that i eat there and the young employee jokingly said “yeah don’t come back here”. this all took place in early october and i have yet to receive a meaningful response from bruegger’s. they said they would pass the message along to the regional manager to ensure it was addressed, but after a family member went back to the store to speak with someone, the store manager kept referencing a separate incident of someone else with allergies having issues at that store (which is even more concerning that this is not a first-time issue for them). i want to be clear: my issue is not that i was unable to order food- it’s the severe lack of knowledge and training surrounding food allergies and the inappropriate questions/comments from the employee. while i anticipate the same “we’re sorry this happened, please reach out to us on our website” that they respond to reviews with, i’m mainly writing this to warn others that may have dietary restrictions. avoid this location.
… morethe young employee asked “will you die” when i told him about my allergy and suggested that they “chatgpt it” when discussing how to prepare my order. the young employee had a laughing tone the entire time. neither he nor the older employee (who i assume to be a manager of some sort) knew how to prepare food for someone with a tree nut allergy, or even which products of theirs contained tree nut ingredients. the older employee/manager told me he did not recommend that i eat there and the young employee jokingly said “yeah don’t come back here”. this all took place in early october and i have yet to receive a meaningful response from bruegger’s. they said they would pass the message along to the regional manager to ensure it was addressed, but after a family member went back to the store to speak with someone, the store manager kept referencing a separate incident of someone else with allergies having issues at that store (which is even more concerning that this is not a first-time issue for them). i want to be clear: my issue is not that i was unable to order food- it’s the severe lack of knowledge and training surrounding food allergies and the inappropriate questions/comments from the employee. while i anticipate the same “we’re sorry this happened, please reach out to us on our website” that they respond to reviews with, i’m mainly writing this to warn others that may have dietary restrictions. avoid this location.