

Brio University Town Center is a premier Tuscan-inspired Italian restaurant in Sarasota, FL serving authentic, northern Italian cuisine, luxury wines & cocktails—our specialties include premium quality steaks, chops, seafood, made-to-order pasta and flatbreads. If you’re looking for the best holiday party venue or restaurant for Thanksgiving, Brio offers easy reservations and catering services to make your event special. Whether dining in or ordering online, Brio University Town Center is the place to eat in Sarasota, FL for great Italian cuisine. Visit us today—reserve your table or order online!
Relaxed Italian chain eatery serving Tuscan-inspired grill fare, plus wine & cocktails.
Address and Contact Information
Address: 190 University Town Center Dr, Sarasota, FL 34243
Phone: (941) 702-9102
Menu Photos
Order and Reservations
Reservations: brioitalian.com
Order: Order online
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Related Web Results
University Town Center – Brio Italian Grille
Locations – Brio Italian Grille
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Reviews
We had to return to the restaurant anyway because an item from our order was missing. While there, I asked to speak privately with the manager, Stephen, and explained that we were returning all of the food and could not accept the order given what had occurred.
Stephen’s response was unacceptable. He offered $50 off a $102 bill and stated that he believed this was a suitable resolution, despite the fact that my wife had bitten into a bug in her meal. There was no immediate accountability, no urgency, and no indication that he understood the seriousness of the situation. The interaction felt dismissive and transactional rather than focused on food safety or customer well-being.
Only after Stephen failed to properly address the issue did Josue step in and take over. Josue was polite, apologetic, and did what he could to make the situation right. His professionalism highlighted just how poorly the situation had been handled initially.
This wasn’t about a discount. This was a food safety failure compounded by poor management judgment. A situation like this should never require debate or negotiation.
We’ve dined at Brio many times and expected a much higher standard. Unfortunately, both the incident itself and the initial management response fell far short of what customers should expect.
What a wonderful place.
Unfortunately, it wasn’t a great experience for us. It started with the hostess when we walked in. She didn’t give a smile or even a “how are you?” Or a “welcome in”. Then once we were seated we noticed we could smell the bathrooms from the middle of the restaurant where we were seated. I had to ask to be moved closer to the kitchen to not smell it, but even from there we could smell it.
Our server was nice but would take long time in between getting back to us and we noticed this was because she would be texting on her phone.
For the positives. The food tasted good. The serving sizes were good also. One person at the table got the lasagna and I can say it is big enough for two people.
I didn’t send it back for the sake of the server of course, but went on to enjoy the lasagna. Let me tell you the lasagna here is AMAZING as you can see from my plate!!! (I was so hungry I forgot to snap the picture before i devoured it). I actually ordered the kids plate, because their regular portion is enough to feed two people. Aside of my cocktail flop, I still enjoyed my meal! kudos to the chef
We were hoping to put that strange experience past us to enjoy our meal… but unfortunately, the drinks which we ordered before everything did not come until our entrees were served, our calamari appetizers way messy, and was sitting in a pool of mayo and marinara which was very unappetizing, and while my main salad was fine, my husband was given the wrong pasta, and his chicken was barely seasoned and almost pink inside still, uncut with no knife provided to cut it up.
After having an alcoholic beverage each, one appetizer, a pasta entree and a salad entree, our total came to 125$ before tip which we personally found incredibly pricey for the quality of food and the experience. And while the decor is nice enough, it does not make up for what we experienced vs our expectations.
If you were the host who actually seated us last weekend, thank you very much for your kindness, in an uncomfortable situation.
Looked very delicious.