

Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Southern-inspired fast-food chain known for fried chicken & biscuit, plus signature sides.
Address and Contact Information
Address: 760 N Interstate 35 E Rd, Lancaster, TX 75146
Phone: (469) 658-7653
Website: https://locations.bojangles.com/tx/lancaster/760-n-interstate-35-e-rd.html
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760 N Interstate 35 E Rd, Lancaster, TX – Bojangles Locations
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Reviews
I had an excellent experience at Bojangles Store #002074 in Lancaster, Texas. From the moment I walked in, the atmosphere was warm and welcoming. The food was fresh, hot, and flavorful ,exactly what you expect when visiting Bojangles. Everything I ordered exceeded expectations, both in taste and quality.
What truly made this visit stand out, however, was the outstanding customer service. The cashier, Maddie, went above and beyond to make sure the experience was enjoyable. She greeted us the second we came through the door with a genuine smile and a charming, friendly welcome. Her professionalism and positive attitude set the tone for the entire visit. Maddie’s excellent service made us feel valued as customers and left a lasting impression.
It’s rare these days to come across someone who takes customer service so seriously, , but Maddie truly does. She not only represented the store with professionalism, but she also made us very happy and satisfied with our experience.
It’s also rare for this area especially in Dallas , I’m From Rockwall Texas so there’s plenty of Respect there
I highly recommend this Bojangles location and commend Maddie for her excellent service. I will definitely be returning! Hope she get a promotion, she deserve the management position!!
I had to pull off to the side to wait for my order instead of getting it at the window. It seemed like 3 other cars where waiting too. I waited at least 5 minutes after pulling away before my food came out. Not a massive issue, but and inconvenience nonetheless.
The chicken strips were bland and mediocre and kind of thin. I’ve had better chicken strips at other competing companies. Hardly the “boldly seasoned” they advertise. Maybe next time I should try the actual bone-in chicken?
The biscuit was big and fluffy, but without some butter or something it just sucked the moisture out of my mouth.
The options for sides were nice and my dirty rice was really tasty. I also appreciate the number of dipping sauces they offer, especially since I first tried the chicken without sauce and it was fairly flavorless.
Staff were all very friendly and helpful.
Waited 30 mins for a simple 4 pc combo & still did not receive my food.
Who ever ran the Saturday February 28 4:30pm shift NEEDS TO BE FIRED!
More than 6 cars waiting in the parking lot
This is so not the Tennessee Bojangles!! So disappointing. We ordered via the website and was there to pick right on time, grabbed our meal box off the to go shelf and was checking the order when a young lady asked me if that was mine? I told her yes and she proceeded to ask me my name. Glad I checked it! No biscuits, no coleslaw and the fries were pitiful! Went to the counter and told her what we were missing and showed her the fries. She asked me to take everything out of the box, I guess so she could see. I also asked her if the max and cheese was regular or baked because it all looked the same. Was told they only make one kind. Then way offer two on the website?
We waited and waited because she couldn’t find a family coleslaw. Then she came back and said 3 of the sides were the same so that’s what we got. Finally got biscuits and she moved on to other customers that had come in. Forgetting about our fries.
Stupid me never thought to check the tenders. Obviously someone can’t count! Was supposed to be a 20 piece tender, 10 in each box. We got 9 and 8! So disappointing.
The sauces they give aren’t even enough for 20 tenders. They gave us 3. Had to purchase the peach honey pepper sauce which by the way is the best!!!!
During all this a gentleman came up and refilled the icing container so she could ice our biscuits, 1 which we watched her drop in a bin next to her and then put in our box, and walk off. I am assuming he was the manager who obviously didn’t really care about the customer with issues there. My husband went back in and was told the manager was busy. What a pity and a shame!! Don’t think we will be making that drive again for terrible service!
Hash browns are good and the Bo berry cookies are on point. Overall I feel that that need to be a little quicker on the drive through service.