
Our story began in 2008 inside a 160sq ft drive – thru in Beaverton, Oregon. Founded by family, rooted in hospitality, and driven by a desire to bring light to the grey PNW mornings, we set out to build something simple but meaningful – a place where coffee could fuel connection.
Contemporary coffee chain serving classic, specialty & iced espresso beverages, plus smoothies.
Address and Contact Information
Address: 20180 McLoughlin Blvd, Gladstone, OR 97027
Phone: (833) 843-5776
Website: http://br.coffee/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
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Reviews
The service here is usually pretty good but it can be a very slow process regardless of if there’s a long or short line of cars. I know a couple of times we’ve gone they were obviously short staffed but other times there have been several employees and the line still moves slow. I have the app and placed my pick up order for 3 drinks but when I got there to pick them up I realized for the first time that there’s no walk up/pick up window in use so even if you place a pick up order you still have to wait in line to get it. The last time I placed a pick up order (not the last time I went) I ordered from home, it took probably 8-12 minutes to get there and the app said to give them 10 minutes to have the order ready for pickup. That was the time I realized there’s no pick up window. The 2 lines of cars were both long so by the time we sat and waited through all the other cars ordering it had been almost 35 minutes since the app estimated my order would be ready. And when we got to the window they still had to finish making our drinks. At that point I was glad they hadn’t had our order ready and waiting for 35 minutes to get all melted.
I feel like Black Rock needs to figure out what isn’t working in their process that slows everything down so much. I never go to Black Rock before work or any time I am on a schedule because I can’t afford to get stuck in a line waiting for 20+minutes but I do like their drinks and I still go occasionally on my weekends when it doesn’t matter how long it takes. I don’t think this is an employee problem they’re all doing their best when we go so it has to be something in the process they use or a training issue, I don’t know but I do know that every other coffee drive through I use is really fast even with ridiculously long lines and most have a walk up window for to go orders or people without cars.