Black Bear Diner Orem

  4.2 – 3,624 reviews   • American restaurant

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In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm or pot roast at 8 am – we’ve got something for everyone. Enjoy your meal in our family-friendly, cabin-themed diner with our welcoming staff or order to enjoy in the comfort of your home.

Easygoing chain serving familiar all-day comfort food & desserts in a woodsy setting.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Black Bear Diner Orem 84097

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Reviews

Will Adam
TLDR; Inconsistent and similar brunch options such as TRUreligon and the brunch house are a better option for early morning dinning and cheaper.

I went for my brother’s birthday brunch but a bothersome bewitching bout befell us.

The kids menu had a delightful selection of novelty pancakes, such as the sprinkle pancakes, which my brother enjoyed. However the pancakes on the adult menu (priced at 14$) had small portions and were overly sweet.

Our party of 7 ordered 2 kids meals 1 volcano 1 vegetarian omelet 2 waffles and 1 chocolate pancake. The food came out staggered in waves and no two peoples meals came out at the same time. 15 minutes after receiving the fist meal we were informed the waffle machine was shut off, this was a surprise because it was advertised as all day breakfast. We swapped the waffles for pancakes which didn’t bother us but is something to consider if order brunch. When the last meal came out (the omelet) it had been about an hour and half since we first ordered. We were also handed the check with the omelet which is odd for this kind of restaurant and unwelcoming.

Our waitress who was very kind and welcoming was trying her best and a breath of fresh air in our experience.

I don’t like leaving negative reviews and I think black bear dinner has a time and place. However if you are out to celebrate an event or looking to spend 13+ per person on breakfast I believe there are much better options close by!
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Eric Forrest
I usually have high hopes for a hearty diner breakfast, but this meal was a swing and a miss on every single front. For a place that prides itself on “home-style” cooking, the execution was incredibly poor and the service was equally jarring.
The Atmosphere & Service:
The vibe in the dining room was sluggish, and honestly, there must be a lot of seniors frequenting this spot because the food is clearly seasoned for people whose taste buds have long since died.
The service didn’t help—our server sounded like an auctioneer, rattling through our order at light speed. It was hard to keep up, and that frantic energy clearly led to the mistakes that followed.
The Food Breakdown:
Chicken Fried Steak: Instead of a crisp, golden crust, it was completely mushy, as if it had been steamed rather than fried.
The Eggs: I ordered them over easy, but they arrived over medium. There’s nothing worse than wanting a runny yolk and getting a solid center.
The Sides: The hash browns were pale and undercooked. Meanwhile, the Corned Beef Hash was bizarre—it tasted like someone chopped up old beef jerky and tossed it into a pile of Potatoes O’Brien.
The Gravy: Completely flavorless. It was essentially thickened water with zero seasoning.
The Drinks:
Even the coffee was a letdown. It was so watered down I could practically see the bottom of the mug through the brew.
Bottom Line: Between the auction-style service and the lack of flavor or quality control, this was a total waste of a breakfast outing. If you actually enjoy tasting your food, stay away.
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Corrin Jensen
Our server James was fantastic! He was so quick at seating us, taking empty plates, filling water, etc. Without us having to even think or ask about it! We shared a big breakfast and everything was excellent! The booths are comfortable and the theme is super cozy and cute! The condiments were fully stocked and the hot sauce options were great! I will definetly come back and hopefully James will be my server again!!!
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Paul Cuthbert
Good food for any occasion. I like the Black Bear Diner because I can get the same menu no matter what location I visit. The Black Bear Diner offers a wide variety of choices for breakfast, lunch, or dinner. This is great comfort food at an affordable price.
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Its Probably Sharon
Went for breakfast with my son. I ordered the Denver Omelet with hash browns & biscuit. It was amazing & the biscuit was huge. Great service & the orange juice machine is fun to watch!
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Lynae Wheelhouse
We were in a hurry and our waiter helped us get our meals quickly. My bread pudding french toast was delicious.
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Cole Nisson
Black Bear Diner is a great place when you’re in the mood for classic comfort food. I’ve eaten here a few times, mostly for breakfast and lunch, and the portions are always generous. The menu has a wide range of options, and everything feels hearty and satisfying. The atmosphere is relaxed and welcoming, and it’s easy to settle in and enjoy a meal without feeling rushed. Service has been friendly and attentive every time I’ve been. It’s a solid choice when you want familiar food done well in a casual setting.
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Gaby Calderon
was disappointed with the service. We checked into the waitlist and they sat people before us. We finally got sat and our waiter had no manners. After 20 mins of sitting we hadnt even met our waiter or gotten ask what we wanted to drink. Waiter approached us with no manners and took another 10 minutes to bring us waters. Took another 10 to order food, my food was brought out after 20 mins and my partner 10 minutes after. Never been to a restaurant where we didnt tip due to poor service they were not deserving of one.
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Jared
Our experience at Black Bear Diner was truly enjoyable. The atmosphere was inviting, with a fun and quaint ambiance that made us feel right at home. Our server Beth went above and beyond, providing attentive and helpful service throughout our meal. At the end, without us asking, she offered to get us to-go cups for our water. We had never been asked that by any other server before. We were very impressed!!

As for the food, while it was good, it didn’t quite exceed expectations. The pancakes and waffles were tasty, but they didn’t offer any unique or standout flavors. In essence, they were your typical breakfast staples. However, despite this, the overall dining experience was pleasant and satisfying. The combination of great service and a cozy atmosphere made for a memorable visit. If you’re looking for a reliable spot for classic breakfast dishes in a charming setting, Black Bear Diner is definitely worth a visit.
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hkglvr
TLDR;
Food was very consistent with what we typically see from Black Bear. Tasted good and Food came out in a reasonable amount of time.

Our server was very inattentive and didn’t fulfill requests for drink refills.

More detail:
I took my wife and daughters to Black Bear Diner for Valentines Day because my oldest absolutely loves it. When we walked in, we were seated quickly and our drink order was brought out. Our server, who I believe was a manager, said she would be back in a minute to take our order. We didn’t see her for 15 minutes. My kids were hungry, employees were sitting around, and I was frustrated. I finally looked over at the employees that were just standing there and they definitely saw me looking and our server quickly came over and said, sorry that was more than a minute. She took our order and I asked for a refill on my water. Our food came out in reasonable time, but it wasn’t our server who brought it out. We didn’t see our server again until our food was gone and I had to ask again for a refill when she brought the check.

I’ve worked in the food service industry several times throughout my life. I understand that things can get busy for a manager, but the restaurant was nearly dead. Employees were just standing and talking. The restaurant was a mess. I was very disappointed with our service and the cleanliness of the restaurant. The credit that I will always give to Black Bear Diner is that the food is always consistent. Tasted good, dishes looked clean, and even though the restaurant was dirty, it is still a welcoming atmosphere for families.

I know you can do better Black Bear, Orem! I’ll come back again, but please be more attentive to your patrons!
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