Black Bear Diner New Braunfels

  4.2 – 586 reviews   • American restaurant

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In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm or pot roast at 8 am – we’ve got something for everyone. Enjoy your meal in our family-friendly, cabin-themed diner with our welcoming staff or order to enjoy in the comfort of your home.

Easygoing chain serving familiar all-day comfort food & desserts in a woodsy setting.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Black Bear Diner New Braunfels 78130

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Reviews

Demetry Sanchez
I got the build your own breakfast plate. Over easy eggs, sausage, and biscuits and gravy with a side of red potatoes. The eggs came over done not once but twice! The potatoes where hard and I couldnt bit through them at all what left are in picture..the biscuits and gravy omg one is rock hard other semi medium stiff the gravy is cold asked for fresh hot gravy it was light warm it doesn’t help when your food is sitting on the serve line for a while it takes them a long time to send out food..
The employee’s just walk around aimlessly and I guess have hard of hearing!

My server
Susan
is like a ninja never around or actually working I’ve seen her more on a phone then taking plates out. Take forever to get back to window to send food

Simon another server isn’t so bad just hard of hearing and talks a while to remember what you ask for.

It’s funny two other servers are complaining about taking tables and working when the on clock because they leave at 3?? Like really

The wait time on a little rush is bad. l got cold food worst place I’ve been to in a while will not be coming back
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Millie McNally
Great service and friendly staff. Plenty of parking. I had side salad and black bear burger. The picture shows 1/2 of the burger which was big. It was greasy and hard to hold a ball of meat inside a burger bun. Tasted great though.
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K CG
Food was good , waitress was nice. The ham ppl the ham omgosh thick and great taste. The hash browns was wider then all the other places ya go. Taste like the sausage was homemade, they have hot and mild. It’s inside the TA .
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Debbie Hopkins
We had a great stop here – food was delicious and very reasonably priced. Server was friendly and super helpful. Good vegetarian options on the menu, and attached to a service station shop. Would definitely stop again!
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Dennis Ruiz
“I couldn’t have had a better experience! The team here is absolutely incredible—professional, attentive, and they truly go above and beyond. It’s rare to find service that feels this genuine these days. They’ve definitely gained a loyal customer in me. Thanks for making my day a little brighter!”
Sunshine
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Ken McKenzie
Wow. I’ve heard this has been open for 18 months, but it’s co-located in a truck stop shopping center, so I figured it was truck stop food. I was WRONG! Black Bear Diner is awesome. I sat at the bar, Susie was my server and was the best. Before my drink was empty, I had a fresh one. She had great suggestions and was just unbelievably friendly, sweet and kind.
I got the chicken fried steak with mashed red skin potatoes and green beans (they had bacon in them which made them really tasty). Huge portions, fair price and it was fresh, not greasy, the gravy was excellent and the side salads and corn bread muffin were really great. Everyone there got the sane friendly service, and most of all, being open for 18 months, a place usually starts to show problems with cleanliness.
This place was immaculate. Clean as can be, everything stocked and in order. Nice decor. I’m speechless at how clean this restaurant is.
You can’t go wrong here, easy access off I-35, plenty of parking and family friendly. The bar is spacious, not crowded together, the booths and tables are also well organized.
This is a great value with great food, amazing service and the dessert selection looks tasty. I’m usually pretty tough on all these things, but this is a well run restaurant, obviously managed well, and a happy staff. You have to try it out. I’ll be back for sure.
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smile4yvette
I love this place! They have a great selection of food. Susie was such a great waitress greeted us with a smile on her face They have the best cornbread
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Bobby Rodriguez
So i got reheated Chicken. Not fresh made. Reheated not even warmed inside.
So if u come
Dont order fried chicken
Service was ok no complaints abt that.
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Jessica Whisenant
They have great customer service and the food is amazing! The location is not great but that because it in the TA here in New braunfels txand I happend to hate driving around a bunch of 18 wheelers. The food is so good big portions. The only complaint i have it they dont have breakfast tacos but it is a country dinner so its understandable.
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Valeria Canela Ollervides
The server, Cynthia, was completely unprofessional. She openly flirted with my husband the entire time while barely acknowledging me. She served me a well-done steak and I ordered medium, repeatedly mixed up our food, and almost never checked on our table—unless it was to hover over my husband. To top it off, we were seated first but somehow served last. The service was disrespectful, careless, and unacceptable. This was my first experience at this restaurant.
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