Susan Schaumberg
The food was definitely not authentic Mexican cuisine. It just seemed like overpriced Mexican food. More importantly, our server Dana was very rude. We reserved a table for 6 to have a margarita tower for a special occasion, and instead of being celebrated we were made uncomfortable. Two members of our party were late, and she continued to come back and ask us where they were which made us feel pressured and uncomfortable. She got upset at us and made us feel bad for getting a reservation for just drinks, even though we ordered an appetizer and one member of our party ordered food. When we called to make the reservation, we weren’t told we absolutely HAD to order food and were asked if we were celebrating something.. which we were (an anniversary) Our margarita tower was over $100, (tinyyyy might I add) so her getting upset that we made a reservation was odd. Gratuity was also included which was super upsetting because she got well over the tip we would’ve given her given her attitude toward us. Really upsetting and disappointing experience. Again her name was Dana D. To top it all off, we were there for a little less than an hour and a half and as we were finishing our $105 margarita, someone came up to us and said “we are going to have to ask you to leave because we really need this table” We were caught off guard but politely and instantly got up and left and passed 0 people in the waiting room AND there was an empty table next to us. Overall a really uncomfortable experience. Never have we ever been rushed out of a restaurant or treated as such by our waitress.
… moreSamone Reaves
I wish I could leave a score of -5. The atmosphere is nice enough but the experience was horrible. Went for a birthday dinner there. They refused to separate checks and limited the of credit cards to 4 max. That’s crazy for party of 18. Our server Cory had an attitude from the beginning and was often short with us when asking questions. Food was just ok. Not true Mexican food. More Tex Mex. Bill came to $686.40 including 116 in gratuity. Will NEVER go there again. Too many other restaurants with better food at better prices.
… moreKosta Rica
Fresh Mexican food. Great drinks. Fast service. The ambiance is kind of dim and not super attractive. But the place seems pretty popular here.
… moreWanda Reynolds
Honestly, I don’t like anything about my experience with the FOOD at this restaurant…other than the company & super dope ambiance nothing good here. The food that I ordered was so off-balance. It had no seasoning (the rice) and then the Chile Reno just ragged of hotness so hot I could not even eat it. I should’ve sent it back. It wasn’t even worth a second bite. Nachos and tacos is what I would stick with. This is a Mexican Restaurant for goodness sakes!! The margarita wasn’t even good. It had an aftertaste to it and tasted really weird. I will bot be back, unfortunately, I had high expectations.
… moreCanh Vo
Our first time at Bitter Honey was to celebrate my wife’s new journey and it quickly became one of our favorite date night spot! The atmosphere is warm and welcoming – sometimes it can be a bit chilly inside. We love their creative cocktails/mocktails and the tacos are always packed with fresh bold flavors. The staffs are friendly and attentive. Definitely worth a visit and they validate your pass if you choose to park across the street lot.
… moreDana Cardona
Love Bitter Honey. Had great margaritas, nachos and enchiladas tonight. Was very sad that the menu has changed for the chopped salad. It used to be one of my fave salads in all of Rochester, especially with blackened chicken. Missed the size, the black beans and nice fresh avocado… and unique chicken. The new version is nowhere near as tasty and extraordinary as the original. The dressings are still delicious fortunately. We will be back for other things. RIP lovely salad.
… moreJamie Bakleh
I’m surprised the overall review combined is only 4.3 stars. I love Bitter Honey—it’s consistently good all around. The apps, entrees, dessert, drinks, service overall. 10/10 for sure. I’ve never once ordered something from here that wasn’t delicious. Every server I’ve had was super polite and accommodating. Highly recommend.
… moreJulie & Ariel
Fun place to go especially during a snow storm in Rochester. Great service & delicious food. We watched some Bills game. Wish they had more than 1 TV. Wasnt the reason we went out but fun to watch anyhow.
… moreKien Lam
The atmosphere is festive, and our server was very attentive and friendly. Kudos on both those fronts. But I have to say the food itself was middling. For example, the rice — a super important ingredient in Mexican dishes — was somewhat rubbery and bland,
… morePhilip Gissen
I had a blast at Bitter Honey. Their Mezcal selection was unbelievable, and Jared mixed wonderful cocktails. Bitter Honey was crowded with a fun crowd on this Friday night in late January. I was decades older than anyone else, but no one cared. People conversed and laughed with me. The food was pretty good too. Bitter Honey would be great for groups. Rochester is a fun town.
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