Cheery regional coffeehouse chain serving specialty drinks, smoothies & baked goods.
Hours
| Monday (Labor Day) | 6 AM–8 PM Hours might differ |
| Tuesday | 6 AM–8 PM |
| Wednesday | 6 AM–8 PM |
| Thursday | 6 AM–8 PM |
| Friday | 6 AM–8 PM |
| Saturday | 6 AM–8 PM |
| Sunday | 6 AM–8 PM |
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Reviews
Mircea Rista
BC hire more people for this location, stuff is doing a great job but obviously understaffed…waiting time too long
… moreJon Adams
Been coming to this establishment since the day the doors opened ordering a large caramel mocha frappe but today they want to play word games and say they don’t make a caramel mocha frappe what a bunch of clowns… I really don’t care what you actually call it that’s what I’ve been ordering since the day I’ve been coming there… You just lost a loyal customer I’ll go somewhere else.
… moreScarlet
The drinks were good but not labeled so when my dasher dropped them off I couldn’t tell which was which. Mine was supposed to be sugar free and my husbands was just a normal (full of sugar) iced latte. PLEASE LABEL DRINKS! I could have had a sugar spike and had to go to the hospital after accidentally drinking my husband’s drink! I did accidentally drink his and ended up getting sick from the sugar. The drinks weren’t the problem btw they were amazing as usual, just have an issue with them not labeling them and us having to guess (and guess wrongly)
… moreelizabeth g
my bf and i went to biggby today and we went through the drive thru. for starters, the guy at the speaker was really pushy and wouldn’t give us time to actually speak. he was trying to rush us to finish ordering, so that was frustrating. then, my boyfriend gets his “enlightened chai” and it tastes nothing like chai. it tastes like straight milk. he also got a ham and cheese sandwich, and the cheese was cold and looked unappetizing. i know it’s a biggby and they aren’t mainly sourced around food but they can at least get good food to serve their customers
… moreChristina Vanlaere
Biggby on Parnell is amazingly quick and efficient getting orders complete. Staff is friendly and welcoming. Store is always clean and inviting.
… moreMechanical Restorer
Friendly people, great service, and great drinks. Only negative feedback is prices.
… moreGrayson Lazaroff
Definitely my favorite Biggby in Jackson. Always quick and everyone is very polite.
… moreSavannah Greene
One of my favorite biggby, they always make it perfect.
… moreChaquita Willis
The male “manager” is extremely rude and unprofessional. He doesn’t have the time or patience to give you time to complete your order, and 2 times out of 3, your drink will be made incorrectly after he rushes you through it. After seeing him visibly huffing and puffing I asked for a refund only for him to tell me that I couldn’t get one until after his shift when he closed out the drawer. He then demanded that I leave the store after I told him that wasn’t true. After I informed him that I was not interested in anything from this location and would not be leaving without a refund, he threatened to call the police on me, and when I agreed to stay there and wait for them to come, he finally gave me the refund that I initially requested. By far the worst BIGGBY in the city of Jackson.
… moreRandy Bowen
The owners here knows the manager of her mason store is calling in fake complaints to the delivery drivers at their store to the agency they deliver for, she scream yells and belittles people in front of customers and employees alike. We filed a etiquette complaint with biggby corporate and they don’t care. She now has me blocked and I am losing 40 $ each day due to her abuse and harassment. When we told lori she blocked us on facebook and has directed her Manager to call the cops on us. I don’t know about jackson but in our small farm town personalities like lori and her manager aren’t tolerated, they think because they have millions of dollars they can walk on people.
… more