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Cheery regional coffeehouse chain serving specialty drinks, smoothies & baked goods.
Hours
| Tuesday | 6 AM–8 PM |
| Wednesday | 6 AM–8 PM |
| Thursday | 6 AM–8 PM |
| Friday | 6 AM–8 PM |
| Saturday | 6 AM–8 PM |
| Sunday | 7 AM–8 PM |
| Monday | 6 AM–8 PM |
Address and Contact Information
Address: 1275 Lawson Dr, Howell, MI 48843
Phone: (517) 545-8196
Website: https://www.biggby.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Crow Ray
got a coffee, a bragel (sausage and honey) and donut holes. the only thing wrong with the order was the bragel. i got sausage and cream cheese instead. as someone who hates cream cheese, that was an unpleasant surprise
… moreZoe Lewis
Just got my coffee and the drink has a decent amount missing, I took a sip assuming it would be cooled off after a 6min drive home. My coffee is very burnt, has no flavor, and looks like someone spilled a good amount. Very disappointed.
… moreLola Whitcomb
I normally order just a plain redbull with boba popping bubbles in it. the worker i had to talk with took over 4 minutes to “find it” on the menu, then proceeded to select the drink i wasn’t even asking for and charged me $8 for a drink normally $4.65. i didn’t have time to deal with her mistakes and needed to leave so i didn’t have time to try have her figure out how to give me my money back. thank goodness it was on a gift card so i am not as mad, but i don’t recommend this location due to terrible service and overcharging and not listening to person in front of them. They don’t train their workers properly because this is not the first time this has happened to me.
… moreNukaColaReviews
Fast, friendly service and hot coffee is available at Biggby Coffee! Nice selection of hot and cold drinks, all at a decent price! Enjoy Biggby Coffee today!
… morealexis beach
I work close so I come alot in the morning and this is my favorite biggby I’ve been to in Michigan- and I’ve been too alot of them. They take the time to remember my name, it’s always fast service, food is always excellent when I get it and the atmosphere though it may be small is not lacking! Shoutout to Karla/Carla for being so welcoming from day one!!
… moreGeary Hanson
stopped in for a a couple coffees… things as expected. fast, polite, service. drinks were good.
… moreBrittney Nicole
I ordered a medium Campfire Cold Brew with cold foam through the drive-through, a $6.77 drink to which I added a $1.00 tip. Immediately upon receiving it, I noticed the drink was abnormally thick and sweet, so much so that after one sip, I realized I could not drink it. As someone who cannot consume beverages with such extreme levels of sugar and syrup, I returned to the storefront within minutes and stood at the counter — completely ignored — for several minutes until a staff member finally diverted the cashier’s attention from the drive-through. When I politely explained the issue, holding the drink with one sip visibly missing, I asked if I could exchange it for a plain cold brew with cold foam — a simpler drink of equal or lesser value.
The cashier’s response was shockingly dismissive: “No, you can order another drink, but I can’t just give you a new one.” I calmly restated my request, explaining that I could not safely consume the drink and had no interest in a refund. Again, I was told, “We don’t do that here — but I think Starbucks does.” The implication that I should take my business elsewhere because I had a health-based concern from the level of sweetness was not just unprofessional — it was ethically bankrupt.
When I asked for a manager, I was introduced to Carla, to whom I was then forced to publicly disclose my medical condition in order to receive basic assistance. As a healthcare professional with over a decade of experience, I find this moment especially infuriating. No customer should be coerced into disclosing private health information in a public setting to receive basic customer service. Whether intentional or not, this creates an environment that borders on discriminatory practice and violates basic ethical standards of confidentiality and dignity.
Carla ultimately allowed the drink to be remade — with no apology, no empathy, no acknowledgment of the policy failure or customer mistreatment that had just occurred. I later asked for the associates name for record and she declined my request.
This experience was not a matter of customer preference — it was a matter of bodily autonomy, ethical responsibility, and a blatant disregard for health considerations.
… moreThe cashier’s response was shockingly dismissive: “No, you can order another drink, but I can’t just give you a new one.” I calmly restated my request, explaining that I could not safely consume the drink and had no interest in a refund. Again, I was told, “We don’t do that here — but I think Starbucks does.” The implication that I should take my business elsewhere because I had a health-based concern from the level of sweetness was not just unprofessional — it was ethically bankrupt.
When I asked for a manager, I was introduced to Carla, to whom I was then forced to publicly disclose my medical condition in order to receive basic assistance. As a healthcare professional with over a decade of experience, I find this moment especially infuriating. No customer should be coerced into disclosing private health information in a public setting to receive basic customer service. Whether intentional or not, this creates an environment that borders on discriminatory practice and violates basic ethical standards of confidentiality and dignity.
Carla ultimately allowed the drink to be remade — with no apology, no empathy, no acknowledgment of the policy failure or customer mistreatment that had just occurred. I later asked for the associates name for record and she declined my request.
This experience was not a matter of customer preference — it was a matter of bodily autonomy, ethical responsibility, and a blatant disregard for health considerations.
Tracey Urcheck
Switched from Starbucks to biggby because of this location and the people who work at it. It doesn’t matter what time of the day it is this team always has positive and contagious energy. Thank you for always asking if I want my free shot on Free Shot Friday’s!
… moreKaren
You can walk in and drink your beverage in cozy chairs, and it’s clean and welcoming. We miss the old coffee house gathering places since Covid turned many places to drive through only. There is something soothing to be able to take in the coffee bean aroma and interact with the friendly staff. The coffee was not bitter or nasty from sitting on a burner too long.
They also have sugar-free mocha, and most other well-known coffee shops do not. My husband says the hot cocoa is better than Starbucks as it doesn’t taste watered down. It’s richer with cocoa and creamier.
… moreThey also have sugar-free mocha, and most other well-known coffee shops do not. My husband says the hot cocoa is better than Starbucks as it doesn’t taste watered down. It’s richer with cocoa and creamier.
Tay Beggs
The coffee is usually always pretty good but I find it nasty that the lady in the drive through window was eating a bagel while handling my order… just kinda gross to me especially since I’ve worked at a coffee shop before that’s def not something professional or that an owner would want a customer seeing… it made me worry that she had cream cheese on her fingers or food crumbs that she was getting on my cup since she clearly wasn’t washing her hands since I watched her take a bite of her bagel right before she took money out of my hands and then touched the register screen. I just feel like if you really need to eat that bad you wait until there are no more customers/orders and then you go eat in the back where nobody can see. This lady looked like she was in her 30s at the very least so she def knew better. I just don’t know once place that wouldn’t consider that a safety hazard or rude. Also find it annoying then when u order a cream cheese bagel in the drive thru they make you put it on yourself (why am I ordering this in a Drive thru to be fast if I literally have to pull over to put the cream on?) but when you order a bragel they can put the cream cheese on? It’s giving lazy and unorganized.
… more