Tia Marie
Best service ever. I love biggby, but this was my first time stopping by this location, the next time I’m passing through I’ll definitely be stopping by again. The young man who rang in my order was very helpful when answering my questions about ingredients on a menu item. With food allergies he went out of his way to make the menu item differently to my request so I could still enjoy it. Both employees had positive up beat attitudes, but it was pretty awesome when one employee said to the other “Your on the Verge of greatness, your like doing so great”
Over all I had a great experience and was very happy with my visit, even with them being a little slower because they were busy and there was only two employees. All the other customers there seemed to be enjoying themselves and the atmosphere as well.
… moreElla Holzhei
Good experience here! This usually isn’t my favorite location, but this morning I was surprised that they had the vegan bragel! Of course, I got it, and it was delish! Their spotted owl was also a new fav for me
… moreJenny Doran
Went in there this morning and the two young ladies working were very sweet. I asked for a recommendation and took their advice. Campfire latte sweet foam cold brew with oat milk is delicious. Will definitely get it again. Thank you for your wonderful service and advice!!!
… moreMarissa
This location is not the greatest. In my opinion, they do not know how to be a barista quickly ever I have not just experienced this once but multiple times I have made an online order thinking that it would be done within 15 to 20 minutes. In my opinion, they lack customer service. Coming from a person that has done it for years
… moreElla Rabideau
One girl I understand needs to make food but she was also the only girl taking orders. The other girl stocked things up. I stood at the register for over 7 minutes. I wasn’t acknowledged the entire time. Not a simple hello
… moreAlex Seely
I am from the Metro Detroit area and have not gotten Bixbys coffee in over a decade and when asked to put cream cheese on my bagel and cut it in half they did not do so and served me a tart and bitter iced coffee also. Upon going to register to ask for a new coffee they would only hand me sugar packets to mix into my bitter iced coffee that I did not want and the sugar would not dissolve/mix because it was cold.
… moreFoxy Female
Super good! Fast and Friendly staff! Made excellent drinks! I got a Super Frozen Teddy Bear and a Raspberry Zinger! So very good!
… moreAdith Cp
Such a wonderful place — everything was perfect from start to finish
… moreKatherine Christensen Huizar
Well if you want to pay $6.00 for a half a cup of French vanilla cappuccino then that’s the place to go ! I went up to the counter to tell them it was made wrong and they told me it’s how it’s made!! Sure glad I didn’t get a small one!!
… moreBobby Nies Commercial Real Estate (& Business Broker)
I like biggby, I have been going there since the first one opened in Grand Rapids. But their marketing sucks, they only promote 20 or 24 oz , I like the ratios in the 16 oz. Which isn’t even on the menu. But just once I. A while through an offer on a 16 oz would be nice.
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