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We offer a diverse range of beverages, including specialty coffees, flavorful teas, and refreshing creme freeze smoothies, all made with high-quality ingredients. Our emphasis on exceptional customer service and a cozy atmosphere truly sets us apart. We believe in building community through every interaction, creating a space where everyone can relax and enjoy. Visit us for your next coffee break and discover the BIGGBY difference!
Cheery regional coffeehouse chain serving specialty drinks, smoothies & baked goods.
Address and Contact Information
Address: 10280 OH-118, Van Wert, OH 45891
Phone: (419) 910-9311
Website: https://biggby.com/
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Reviews
Samantha Thompson
Its a 4060 chance your drink will be good. I order the same thing every time (matcha) and fell like more often its awful. The foam is out of control too, by the time I get home from the drive thru I have like half a drink..that I have to try and fix at hone and it feels like I end up with less and less every time. Im really over trying this place in hopes it wont take 25 minutes in the drive thru just for my drink to taste like dirt and to be half full. Im sad about it too, they were great at the beginning, im not sure what happened to them.
… moreAllanna Durre
The coffee is always decent but the last couple of times I have been there a specific barista, a younger blonde girl, has been nothing but rude and insufferable. She quite very loudly let’s it be known how much she doesn’t want to be there and today to a drive thru customer she stated very sarcastically how much “she loved the people of van wert” her working there and acting like that was enough for me to consider going elsewhere next time. Please consider getting staff that actually wants to be there or your business is going to fail.
… moreKorrbyn Collins-Kipp
I’ve been coming here for over a year at least once a week without fail and always ordering the same drinks for myself and my significant other. But today was the last straw.
They didn’t bother to put the flavoring syrup in my partner’s coffee, even though I made it very clear when ordering through the app and double checking with my partner to ensure the accuracy. Mine didn’t come with the milk or extras I specifically asked for. To make matters worse, I decided to try the new seasonal item for something different and not only did they mess that up, they completely screwed up both drinks. We had to come home and literally fix everything ourselves just to make them drinkable. That’s ridiculous why should I pay full price only to redo the order in my own kitchen?
On top of that, the staff who used to be personable and genuinely fun to chat with have become short and dismissive. The friendly atmosphere that once set this place apart is gone, replaced with a rushed, impersonal vibe that only adds to the disappointment.
This place has gone completely downhill over the past year. What used to be consistent and enjoyable has turned into a rushed, careless operation where quality is clearly sacrificed for speed. It’s honestly sad to see how far it’s fallen apart, but even sadder as a loyal customer who kept giving them the benefit of the doubt.
At this point, it’s not worth the money, the time, or the disappointment. Save yourself the frustration and go somewhere that still cares about getting it right.
… moreThey didn’t bother to put the flavoring syrup in my partner’s coffee, even though I made it very clear when ordering through the app and double checking with my partner to ensure the accuracy. Mine didn’t come with the milk or extras I specifically asked for. To make matters worse, I decided to try the new seasonal item for something different and not only did they mess that up, they completely screwed up both drinks. We had to come home and literally fix everything ourselves just to make them drinkable. That’s ridiculous why should I pay full price only to redo the order in my own kitchen?
On top of that, the staff who used to be personable and genuinely fun to chat with have become short and dismissive. The friendly atmosphere that once set this place apart is gone, replaced with a rushed, impersonal vibe that only adds to the disappointment.
This place has gone completely downhill over the past year. What used to be consistent and enjoyable has turned into a rushed, careless operation where quality is clearly sacrificed for speed. It’s honestly sad to see how far it’s fallen apart, but even sadder as a loyal customer who kept giving them the benefit of the doubt.
At this point, it’s not worth the money, the time, or the disappointment. Save yourself the frustration and go somewhere that still cares about getting it right.
Debora Scott
Sometimes it takes me a minute or two to decide what I want to eat and I’m really happy that the person at the window was so patient with me. The maple waffle breakfast sandwiches are fantastic! I also got a sugar-free blackberry vanilla iced latte… yum!!! Makes me wonder why I don’t stop there more often.
… moreVanessa Hurley
My first time there today. I heard great things about it. So I bought a hot butterscotch caramel coffee, Everything bagel with bacon and cheese and egg. Yummy. They even put it in foil so it stays hot. Yummy. Recommend ⭐⭐⭐
… moreNatalie Kindell
My daughter and I always stop by for the BOGO deal! We love to try the new snacks and the cookies were delicious! Super festive and cute. In this picture we tried the Iced sugar cookie latte, and hers with no espresso. We enjoyed them very much. Creamy and perfect for the cooler weather.
… moreApril Miller
Absolutely love this place the staff is amazing Sugar Free purple haze YUMMY
… moreSaige Menke
The last couple years I always got the crème freezes and they were good. This year they have gone down hill. The drink is now straight ice chunks and not even a drink.
… moreMadison Smith
Love Biggby but please pay attention to how much foam you’re putting on someone’s drink because I had so much that when it dissolved I was left with half a drink. Otherwise it tasted fine ☺️
… moreMel S
Short review: Worth a try and service is friendly.
The coffee in this small town just isn’t the same here in this small town. However, this place is worth a stop to see if it fits your taste. The lemon muffin is really good, and some other food items are good, too. Note that if you are used to toasting bagels meaning they have a bit of a cruchy exterior, that is not what they do here. The toasting here is more like a warm-up. The drinks are good, but they just do not have that coffee taste and seem more like a treat.
I will go back because the service is good.
… moreThe coffee in this small town just isn’t the same here in this small town. However, this place is worth a stop to see if it fits your taste. The lemon muffin is really good, and some other food items are good, too. Note that if you are used to toasting bagels meaning they have a bit of a cruchy exterior, that is not what they do here. The toasting here is more like a warm-up. The drinks are good, but they just do not have that coffee taste and seem more like a treat.
I will go back because the service is good.