

We offer a diverse range of beverages, including specialty coffees, flavorful teas, and refreshing creme freeze smoothies, all made with high-quality ingredients. Our emphasis on exceptional customer service and a cozy atmosphere truly sets us apart. We believe in building community through every interaction, creating a space where everyone can relax and enjoy. Visit us for your next coffee break and discover the BIGGBY difference!
Address and Contact Information
Address: 15344 Snow Rd, Brook Park, OH 44142
Phone: (216) 471-8891
Website: https://biggby.com/
Menu Photos
Order and Reservations
Order: Order online
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Biggby Coffee Snow Rd, Brook Park (@biggbycoffee_snowrd_oh)
Reviews
I parked in a spot and walked into Biggby. When I walked through the door, there were three teenagers laughing and giggling with each other. I stood at the register for 5+ minutes and watched as they just stood there talking. They didn’t move one inch, acknowledge me or the guy in the drive thru window. All that mattered to them was their conversation. The guy in the window got frustrated and yelled, asking them to stop chit chatting and fix his drink because they messed up his coffee order three times and were busy screwing around instead of working through a busy line…and he was right. I walked out and went to another place instead. Worst customer experience I have ever seen at a coffee shop.
What wasn’t as good however was the attitude of the staff when we were here. Everyone working here seemed totally disinterested or just in a bad mood. The woman that took our order was nice, but didn’t speak above a whisper and we cold barely hear her over the sounds of everything else going on in the store. We ate inside and I don’t think we’ll be doing that again. Just a weird vibe in the store that made us kind of uncomfortable.
Also, a little pricey. I know I got two special items – one being a large speciality coffee – but $25 for two sandwiches and two coffees? Yeesh. That wasn’t the end of the world, though.
In short, I’ll probably be back, but will definitely be using the drive through.