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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Cheery regional coffeehouse chain serving specialty drinks, smoothies & baked goods.
Address and Contact Information
Address: 20609 Fairmount Blvd, Shaker Heights, OH 44118
Phone: (216) 331-4118
Website: https://biggby.com/
Menu Photos
Order and Reservations
Order: Order online
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Biggby Coffee of Shaker Heights-University Heights, Shaker Heights. 580 likes · 4 talking about this · 569 were here. Regional coffeehouse chain serving…
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❤️We exist to Love People! ❤️ Locally Owned & Operated Shaker Heights, Ohio Now opened Monday – Saturday: 6:00AM-8:00 PM Sunday: 7:00AM-8:00 PM …
Reviews
Michelle Lamar
The cultural is definitely for young people. The barista should exercise a little more patience. With everything going on now people need grace and courtesy not a condescending attitude. Please and thank you
… moreMegan Rosselot
I frequent this place often, staff are often short, almost appearing bothered. The coffee is always good and it’s convenient, I’m able to pick it up after a busy day quickly, but the customer service is poor. I always feel like I’m inconveniencing someone when I go there when there’s not a smile, staff behind the counter often clearing at you and weight of your card. The hand you the coffee, the same way, slide it into you without any form of eye contact.
… moreGuilty Pleasures
I always have a great experience at BIGGBY! The baristas there are friendly and genuinely seem to enjoy what they do. They always greet me with a smile and some of them made an effort to learn my name and my favorite drinks. My drinks are consistently made just right and the atmosphere they create makes every visit feel personal and welcoming. Big shout-out to the amazing baristas who make BIGGBY such a bright spot in my day!
… moreMarLesia Wren
first time here, i have no complaints. everyone was nice, food came out in seconds…literally! i got a mocha mocha and surprisingly i didn’t ask for sugar because i don’t like a dark mocha. i’ll be back for more drinks, i don’t like frozen coffee drinks but i’ll try them from here. sorry for the half eaten bagel sandwich, i forgot to take the picture before i started. i tried it with cream cheese. i will be coming back to this location
… moreKathryn Purves
If I could give zero stars I would. Biggby is nice and close to us so we like to walk there to get coffee and breakfast from time to time. The past 2 times we have ordered sausage egg and cheese bagels, they have forgotten the sausage. The first time we thought it was just a mistake.. apparently not.
… morecarol jones
What a treat to have this establishment so close to John Carroll University. The staff is always engaging and uplifting. The coffee ☕️ is excellent, always good! Keep up the great work.
… moreJaniece Renee
I’ve been home visiting for a week now and this has been my go-to study spot. The bragels are great! The coffee and lattes are amazing! And the people who work there are so warm, inviting, and friendly! I definitely recommend!
… moreMichelle Anabila
I would give zero for service/atmosphere but that isn’t possible. Workers on shift were rude when clarifying the conditions to the BOGO deal on Wednesdays and were defensive when I asked for a refund or second drink. WOULD NOT RETURN!!!!!!!!
… moreAndy Davis
Love this drive-thru. They do a 50% military discount, which is mind-blowing, but even if they didn’t I would still go!! Cold brews are a regular for me, and if I’m feeing crazy, I get the Avalanche, which is mint-mocha goodness.
… moreyolks
this place has such inconsistent service one day its the best service best food best coffee, the next day- coffee grounds in my cup, very bitter coffee, unpleasant service(serviced with a teenagers attitude) and the weirdest part, they dont take 50s.. they get more than enough business to give change for a 50. what if a small business wanted to buy coffees for everyone? this place is expensive so that would tack up quite the bill.
to sum this up, make your coffee at home if you EVER consider coming here. youre better off and you will have a better start to your day. also received a delicious splash of old coffee on my cup! thank you Biggby!
… moreto sum this up, make your coffee at home if you EVER consider coming here. youre better off and you will have a better start to your day. also received a delicious splash of old coffee on my cup! thank you Biggby!