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Head to our Chapel Hill ice cream shop and dig into any of our euphoric Ben & Jerry’s ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Iconic Vermont-based ice cream parlor chain, known for its creative, cleverly named flavors.
Address and Contact Information
Address: 102 W Franklin St, Chapel Hill, NC 27516
Phone: (919) 967-9068
Website: https://www.benjerry.com/chapelhill
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Order and Reservations
Order: Order online
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Reviews
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I had such a wonderful experience at this ice cream shop today, thanks to Dan! From the moment I walked in, Dan greeted me with a warm smile and genuine enthusiasm. He was incredibly friendly, patient, Dan even helped me pick the perfect combination!
… moreAngela Sherrod
Ben & Jerry’s on Franklin Street has the best team. Ciara was so sweet and Manager Mel top notch! I tried the Berry Berry Extraordinary and Lemonade but blended! It was the most refreshing delicious summer drink I have ever had! Loved the vibes and the shop is so clean.
… moreCandace Irwin
We walked in to Ben & Jerry’s UNC with 14 worn out volleyball players and 3 tired coaches. John and Haddie (I hope I got the names right!) showed no fear and gave us the much-needed scoops with smiles! Thanks for reviving our troops with sweet treats and sweet greetings! #gcavolleyball #uncchapelhillvolleyballcamp
… moreKatrina Nunez
I’ve had a few really negative experiences at this store! The most recent time, I walked in to a completely empty store (all staff in the back and nobody seemed to be intent on getting out quickly.) This has happened in the past as well! Once in the store, I went to the restroom, which had urine on the seat, an empty toilet paper roll, and no paper towels. It’s clear that management and staff do not pay attention to those details. After leaving the restroom, someone was finally out from the back. I was visiting with both of my parents and the staff member was extremely rude and unwilling to answer their questions about how many flavors they could have with different sizes. The employee would just grunt and nod or shake his head and looked absolutely miserable to be there. By the time it was my turn to order, I felt like too much of a burden for this employee and decided not to order. I understand people have bad days, but this seems to be a pattern at this particular ben and Jerry’s and I’d urge anyone thinking about going there to go somewhere they have a better trained and friendlier staff.
… moreTanya Martin
Daniel was so great with our group! He patiently waited on all 4 kids as they made their choices and kindly served the adults in our group. He was friendly and made the whole experience wonderful, especially on a super hot day! Well done Daniel!
… moreMichael O’Malley
Dre was awesome and took great care of us. We had 4 kids and a million samples before deciding on a flavor. Were fans the ice cream was amazing, we’ll be back!
… moreChristian Mbabazi
Me and my family were driving through north Carolina fortunately for us we found a Ben & Jerry’s and as always I have a great experience at Ben and Jerry’s I definitely will come again
… moreAmy R.
Employees are nice, best cookies and cream (sweet cream and cookies?) I have ever had.
… moreVichi Jagannathan
We utilized their ice cream cart for our Durham wedding and it was a huge hit! Great flavors, reasonable pricing, and super easy to coordinate. The guests named this as a highlight!
… moreMaria F
Man behind the counter definitely needs to help customers understand the dynamics of ordering. We gave him the size we wanted (usually places l’ve been to get the cup or cone then ask what you would like served) and then just stared and says.. okay… what do you want.. I was confused and thought he didn’t hear the size .. so l repeated the size and he gets frustrated and says.. okay.. and… what. what did you want in that cup..
I explain that I’m sorry I thought he was going to get the cup and replied
“oh and you need to see the cup or what?”
May 28th 9:45 pm
… moreI explain that I’m sorry I thought he was going to get the cup and replied
“oh and you need to see the cup or what?”
May 28th 9:45 pm