Gray Vargas
I see a lot of reviews on here talking about the rude workers. I came here on vacation in August 2025 and every time we went in all the workers were super friendly and we happy to help. Even when ordering milkshakes (annoying to make) they were happy to make them and that is what kept us coming back.
They had scoops, cones, and pints available all with dairy free options!
… moreStacey McKenzie
We had a great experience in this location.
Staff was nice and friendly.
They had everything on the menu even the new wiskey biz
We was so excited to try the waffle cones .
Price was great
… moreKatherine Light
The ice cream was delicious of course and our server, Annie, was outstanding. She was super helpful as we tried to make a decision, and I appreciated her so much! Portion sizes were perfect!!
… moreBate Gunther
I don’t even know where to start with this place. The pregnant lady working there had the worst attitude possible, even my daughter asked me why the lady is being so mean. Gave us incredibly small portions and I come very frequently. Also one of the foreign guys from 2 nights ago seemed drunk and can barely understand a word I said, one of the other employees was playing music loudly from his phone in his pocket. This place used to be run by young women and it was much better than, I wouldn’t recommend this ice cream shop when you have so many other great ones around like nauset.
… moreAbbe Haser
Had a terrible experience here tnite and I am so bummed after years of going. The woman scooping messed up the flavors and served us a cup with mixed flavors. We ordered 3 small cups and 1 sugar cone and got tiny small half scoops in cups and a cone with a tiny scoop unpacked into cone. Absurd for the price and small was advertised as 2 scoops. So so sad but won’t be back.
… moreGrace Malouin
May 21, 2025
There is a worker here that did not acknowledge our party when we walked in. He was rushing to get another order done for two people and there was no other line? The young boy in that party asked for sprinkles and this worker blankly looked at the kid and said “speak up I can’t hear you” and scoffed when he had to add sprinkles to an ice cream for a customer. Extremely unprofessional. As well as when they had to pay, the women tried giving a tip and the man (worker) walked off and said I’m in a rush. Although we were the only ones in there? When we started saying our order, I walked up and said exactly what I would like and before I could finish speaking, he cuts me off asking what else we want. Another person in my party asked for a sundae and before she could even say what ice cream she wanted he cuts her off and goes “I’m in a rush I’m looking for something small I can make.” How is that a way to talk to customers while he’s not even the one paying and we were the only ones in there. Finally we get out ice creams and he quickly jumps on his phone, and stays on even when another customer comes in and she’s just standing there waiting for him to get off his phone. I would never talk or act that way to a customer in any type of job setting. Other than that, the ice cream is delicious! And other employees are extremely nice and friendly.
… moreMary aruda
Had great ice cream today at Ben & Jerry’s Eastham! Prompt and courteous service. Clean bathroom. Nice tables inside to sit and enjoy ice cream on a hot day!
… moreMaryann Zschau
Annie was incredibly accommodating to us while we were there she let they several flavors before our final selections and was adorable telling us her recommendations. She is a keeper!
… moreStacy Coelho
Just left thie Ben n Jerrys. The guy who was working was so rude! He said they had no milk to make a shake but the girl who was leaving came back with like 3 gallons. Asked for a hand packed quart that he used a scoop for and did not fill up nor pack still charged me $16.00. Its not even summer but I definitely will not be back!!
… moreLilybeth LaFevre
I asked for a lid before ordering two scoops for the small size. The scooper dropped my second scoop on top the metal case and put it in my ice cream bowl. I thought that was weird but moved on but really thought that should’ve been discarded and given a different scoop. Then that scoop was already on the outside of the bowl and overflowing the bowl so the lid couldn’t fit and ice cream on the outside that wasn’t cleaned up. She saw the lid wasn’t fitting properly so she got me a larger bowl and a larger lid to put my smaller bowl and lid in. The larger lid wouldn’t stay latched. I ended up with ice cream all over my car because the lid popped off while driving and I didn’t know. Super frustrated and disappointed over this because I specifically asked for a lid before ordering any ice cream. If the servers know it’s a tight fit with a lid just give the larger bowl and lid to begin with and just put the two scoops in.
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