


Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Hours
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 11 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
Address and Contact Information
Address: 501 W Mission Ave, Bellevue, NE 68005
Phone: (402) 292-3721
Website: https://www.dairyqueen.com/en-us/cakes/order/4685/
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
DQ Food and Treat in Bellevue, NE, 501 W Mission Ave
Dairy Queen Locations in Bellevue, Nebraska | DairyQueen.com
Dairy Queen | Bellevue NE – Facebook
Reviews
On Sunday night, I visited the location with my son. He ordered a double cheeseburger that normally comes with an onion ring on the burger. I politely asked the gentleman taking my order if the onion ring could be placed on the side, similar to how customers often request pickles or tomatoes on the side. I was told this could not be done. I asked a second time to confirm, as I was paying for the item and felt this was a reasonable request, but the answer remained no. There was no attempt to ask a manager or another employee for clarification, which was frustrating.
The following day, I returned and spoke with the manager about the situation. While she did state that she would explain the issue to the staff, the interaction felt dismissive, and there was no apology for the misunderstanding. I made it clear that I was not seeking free food or compensation—only better communication and customer service—but that concern did not seem to be acknowledged.
I also mentioned an issue from that same evening when I purchased a large twist cone that appeared to have uneven layers of ice cream. I was told that this was normal and that cones are weighed before serving. Based on my experience at multiple Dairy Queen locations, this explanation did not seem accurate, as cone quality can be hit or miss.
I want to be clear that the food itself was very good—the burgers were great, and the fries were fresh. My concern is not with food quality but with customer service and communication. The situation felt like a series of excuses rather than a genuine effort to understand or resolve a simple request.
I hope this feedback is taken constructively and used to improve staff communication and overall customer experience at this location.I am writing to share feedback regarding a recent experience at the Dairy Queen on Mission Avenue in Bellevue, Nebraska.
I definitely recommend if you’re in the Bellevue area and wanting some good ice cream and food.
Edit 4/16/25 Went in just before the lobby closed last week and had some ice cream. It was well-kept inside and the employees were just great!