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Bella Pita Ristorante – CLOSED, 8657 S Highland Dr, Sandy, UT …
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Reviews
The owner, Francesco is very friendly and personable. The food is delicious, it’s totally top shelf. I had their Ravioli Mushroom special and it was the best Ravioli I’ve ever had. My wife loved her Gnocchi too! We left full and happy.
Called to order a pizza and was told their oven was down. The owner/chef got on the phone and told me to come on in and he’ll take care of us.
Ounce I arrived the owner prepared 2 calzones to order, fresh ingredients down to the dough.
He then came and sat at the table with us while we waited and chatted us up about his experiences in Napoli while having a glass of wine.
If you can believe it, the food, was better than the hospitality. This place is the hidden jewel of Utah.
Will definitely be back.
Grazie Francesco.
I liked a lot of things here. I was initially surprised by how nice the ambiance and decor was in a strip mall. I felt a little under-dressed. This is probably at least a some-sort-of-collar kind of place. There was no wine because Utah makes it hard, but that’s not their fault. Everyone was very nice to us, and I felt we were treated well. Tomato basil soup was very good, and I have no complaints about the meat and cheese board.
Well it gets worse from there. We ordered a board that took almost 45 minutes. I am not exaggerating. I saw at least 3 people working, and there were maybe 2 other tables most of the time. That’s ridiculous for about the simplest item to prepare. Did you have to send someone to the store for more cheese? If it’s taking you that long to get a meat and cheese board out, you need to re-think kitchen organization and/or service. Put that stuff close-by in a fridge. Cut and cover what you can. We weren’t in a rush, so it was actually comically slow.
As I said, my soup was good. Salad was good, but there’s a lot of mayo and anchovies in the dressing with nice cheese sliced over the top. Consider using some (cheaper) powdered cheese in the dressing that will help balance the egg and fish taste. Or, grate the cheese and balance the dressing with something a little more acidic.
Entrées were all pretty bad. The two chicken dishes that came out were okay and cooked reasonably well, but the meat tasted like charcoal on every dish on the outside. This tells me quite clearly the grill is not being cleaned properly. I wonder if they’re actually using a griddle they don’t know how to clean. Figure that one thing out, and food quality will be MUCH better.
Oh boy, then my steak came out, and it was like eating meat that had fallen in the fire. I ordered it medium rare. It came out beyond well done. It was absolutely covered in burned stuff it’d picked up from the grill, and it had no pink even in the very center. I sent it back. I am not a difficult customer: I usually order steak, and this is the second time I’ve ever sent one back overcooked in any restaurant. I hate doing it, but it was clearly not even close. They were very gracious. The next “ribeye” that came out was probably the worst cut of meat I’ve ever been served at a restaurant. I was a little insulted. It was still overcooked, and it was 90% bone and fat. I said it was fine (it wasn’t) because my group was done and I was not going to do round 3. I got maybe 2 ounces off it before giving up on the piece of gristle. The chef (maybe the owner) was kind enough to give me a piece of lamb as well. It was okay (again with the char!), but mostly I was glad to have something I could eat.
Minor complaint, the two chicken dishes did not include their sides. When asked they said they’d get them and never did.
They comped the steak, which is good because I would have been upset paying so much for such a bad steak. People were nice, but this felt like a pre-launch in a kitchen where no one knows what they’re doing. The food probably would have been good if it hadn’t all included past meals burned onto the outside. I imagined Gordon Ramsay losing his mind at these many significant mistakes.
The good news is I think the restaurant can be saved. Learn how to use and clean the equipment, and find a way to get a consistent cook without overcooking. Get someone in there who can teach servers proper process. I don’t know where the breakdown is occurring, but it ultimately falls the the person/people in charge. Good luck!