3.4 – 321 reviews $ • Ice cream shop
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Visit your local Baskin-Robbins at 3947 S. Carson St, Carson City, NV — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize t…
Ice cream parlor chain known for its many ice cream flavors & sundaes, plus cakes, drinks & other treats.
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Baskin-Robbins
Flavors for everyone, every day, for every occasion. Seize the Yay and order online today.
Reviews
Makaila Erdody
I ordered two layered sundays and they had the smallest scoops of ice cream. I imagine they used a child size scoop instead of a regular scoop, or maybe just a regular kitchen spoon. Instead of making up the difference by adding more ice cream, they just left it as it was. The sundays, with toppings, filled a little over half the sunday cup. They were such a waste of money.
I have no intentions of going back, and would strongly suggest everyone to look elsewhere.
… moreRaelynn Hansen
The most awkward uncomfortable experience. I won’t be back here. There was no one in the store. There were 4 of us we weren’t greeted. They wouldn’t even make eye contact with us. They got one ice cream and tried to ring us up, we had 4 people there and they kept asking if we were ready to pay. It was just awkward and uncomfortable. We felt like we were inconveniencing them asking them to do their job. Will not be going back.
… moreAmanda Bakken
Been here a couple times, 1st to buy a cake for my son’s birthday. The cake was good, but the staff aren’t. There no “hi” or anything customer service friendly. I’ve personally gone through drive-through twice and usually employees from anywhere will actually try their best to lean out and help hand you things. This place and these people, nope. Instead the window opens and you can barely reach the order. Last time I went the drinks fell on me. No I don’t go in because what’s the point, people like that won’t care about your complaint, but hopefully the big wigs will. I’m just here to give everyone else a heads up. Too bad they weren’t better at customer service, doesn’t seem like they’ve been trained well and should probably find something else.
… morejinx c
This is my Oreo Layered Sundae. I was so excited for it. ALL the fudge was on the bottom. *NO clue why the bottom instead of the top* It had the absolute bare amount of ice cream, which i still think is an insult when considering its price! Bare amount of whipped cream melted almost immediately. This was a big let down in comparison to the pictures shown in store & their website. Not sure why such a lack of service (like trying to silently rush us out) when the store was empty & they were receiving business from us. This used to be a TREAT for all ages- there shouldnt be disappointment when you leave!
… moreKrystina Durman
Usually I am not one to leave such a poor review. In truth, I wish I could give this place a 0. I went in there to purchase a cake for my grandmothers 90th birthday. I asked them to use pink frosting on the cake, I also wrote it out for them so it laid out exactly how I wanted it to look. Not only did it take them 15 minutes to write out 4 words, but they did it in such a manner that you can’t even read what it says. When I politely stated that it was unable to be read and asked if they start over I was told no. And when asked if I was still being forced to pay for such a poor job, they said yes and charged me $45.99. They also dented the cake frosting. I will not be returning. Carson City Baskin Robins quality and care in their work has gone down hill.
… moreAngela Keil
I had the WORST experience at this baskin Robins location. The staff is HORRIBLE. The owner is absolutely terrible to customers. She yelled at me because neither her nor the employee understood my order, after I repeated myself several times. I will never be giving this establishment my business again.
… moreA M (Thecrazyone1)
Went through the drive through ordered and paid for a malt. Lady took payment while the guy was making the malt. Never got a receipt. Guy hands me the malt and accuses me of not paying. Told him to ask the lady who took payment who was right behind him 3x before he finally asked her. She confirms I paid and the guy doesn’t even apologize for accusing me of not paying. On top of that the malt tasted watery like they diluted it with water. The place has gone down hill the last few years, not as good as it was before.
… moreMark Spears
Horrible service and ice cream. Asked for a root beer float.. I got a cup of root beer with one scoop of ice cream floating on top. While my husband ordered for me, the guy cut us off mid sentence and just gave us whatever he wanted. These people are rude and I wasted money going here. Just go to McDonald’s next door.
… moreAlisa Glas (Aly)
For parents taking the kiddos for a sweet treat, I’ve expirenced this location out of core flavors every time I’ve tried taking the kids there this past year. Staff is dismissive about it.
… moreMadison Cordova
Arrived at about 9:45pm- store hours say closes at 10:30pm. Drove up to the drive-thru, open signs and lights on, no one comes to the speaker-no problem we’ll go inside. Doors are locked and two employees just stare at us and watch us leave.
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